Drivers are great and cannot be faulted. Call Service embarrassing, ignorant and abusive. We finished off our night out and decided to go to their premises where there is patch panel used to call their call centre. A similar story to Elizabeth J. where we contacted the call centre, they advised a Max of 15 minutes wait, after 30 mins we call them again and asked what the hold up was? They said a taxi was 2mins away, we waited another 15 mins and a boy and girl in the centre shouted at us on our next call to them (which everyone on the street could hear) and hung up. Eventually an hour and 15 mins later, a taxi arrived. The taxi driver admitted they are always getting similar complaints about the call Service. People waiting with us walked off after our last call, it was shocking. Be prepared for this unbelievable attitude.. Not a way to do business.. read more