1. Kinnare Insurance

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Guilford, CT

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Updated 1 month ago

Services - Kinnare Insurance

Homeowner or property

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Teysha Poindexter - State Farm Insurance Agent - State Farm Agent

Teysha Poindexter - State Farm Insurance Agent

(2 reviews)

They are absolutely amazing! I have not received better service than with them. Nasim, Vera are…read moreboth great, Nateysha is absolutely incredible. Their response time is no time:) whether it's small or a big thing, they are here to help. Best agency I have ever been a client of. Thank you.

Bad experience. I had to pay $860 over my deductible because I did not use the Statefarm…read more"preferred" contract shop. Statefarm would not cover the entire claim even though it was $1,000 less than their preferred shop. I did not use either preferred shop because previous time I used them for a claim where my hood was wrinkled by the bumper of a lifted Jeep. That shop added an unnecessary repair beyond the estimate for straightening the frame. The accident was less than 5 mph and the bumper was not damaged. After the accident and before the repair, I drove that car for a month and had the tires changed and did not even require an alignment. Statefarm paid for that but their chosen shop should not have performed the unnecessary work. We policy holders pay for that through our premiums in the end. I didn't want to use the other shop they suggested because that shop would not even look under my car to do the estimate. Just a 30 second walk around. So I took my car to the place I had great experience. That morning a Statefarm rep called me and tried to dissuade me from using my own shop which we are legally allowed to do. They even tell you on the claim you can, but they down't want you to. Then at the end of the repair, they would not pay my local shop in East Haddam even the amount that their own shop bid. I spent a lot of time on the phone with people who kept repeating that this would not happen if this was their shop. I am very dissapointed. The person from Statefarm just put me on hold for 6 minutes while she found on page 26, line C - No kidding - the line that says that they do not have to honor my deductible if I use my own shop.

Kinnare Insurance - homeinsurance - Updated October 2026

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