This has been my family doctors for over twenty years. Countless antibiotics, lotions and potions have been prescribed here curing innumerable contemporaneously dire but none to fatal conditions. I've had stitches out, needles in and knees knocked and ears probed.
All the doctors have been brilliant over the years: patient, sympathetic and approachable.
A recent holiday to Kenya prompted a visit to the nurse who is just lovely. She discussed the vaccinations I required and provided all that she could free at the surgery informing me of the location and procedures of the school of medicine that I was required to visit for my final few. She has a wonderful attitude treating patients as individuals and moreover like equals, even friends, chatting and discussing problems rather than lecturing in a condescending manner.
My most recent visit I required a doctor's note and was charged £10 for the service which was a bit of a shock; I have never had a note before and was not aware you had to pay!
While the medical staff are second to none, the reception staff are quite disagreeable. i find them rude and actually rather awkward. They are abrupt on the telephone, indifferent when you arrive and ignorant when you leave, which is rather unpleasant when you're not well! On a couple of occasions the receptionists have disclosed incorrect information to me regarding my condition; one Friday some months ago I was told that the doctor wished to see me about my liver following blood tests, as it was bank holiday weekend I had to wait until Tuesday to see the doctor, a very worrying wait, only to find out my liver and I were both perfectly healthy! read more