Cancel

    Open app

    Search

    King's Hardware

    5.0 (1 review)
    Closed Closed

    King's Hardware Photos

    You might also consider

    Recommended Reviews - King's Hardware

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - King's Hardware

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Harbor Freight

    Harbor Freight

    3.5
    (2 reviews)
    17.3 mi

    Found everything I needed. Very friendly staff. Wasn't sure why it had such a low review and then I…read moreread the other guy's review about not getting $20 off an expired sale item that had been left in place by mistake. Mistakes happen but to slam the store with a 2 star review seemed very petty considering. I could see their point to an extent, but that $20 comes out of the stores sales performance and it was extremely selfish of him to expect special treatment as well as then turn around and rate a store so poorly as a result.

    I normally don't write about business impressions on my first visit to a new store, but I'm a long…read moretime Harbor Freight customer and think that I can safely rate this as a first time visit and bad impression. The store is well stocked, clean (it is new) and the customer service is very friendly. They want to help, but they are constrained. Customer service, including the manager, is not authorized to make the customer happy with actions that are commonplace and expected elsewhere. I spent 15 minutes analyzing things to figure out what I wanted to buy as an impact socket set that I need this afternoon. I finally settled on one of the blue Inside Track Club items because that was by far the best deal for me. I am a member of their inside track club, but the socket set rang up as a regular priced item. I went back and removed the blue tag from the shelf and brought it to the cashier. The manager was called, who inspected the fine print and concluded that the discount had expired 7/31 (today was 8/6) and they had just failed to remove the advertisement from the shelf...for a week, They "were not authorized" to adjust the price. In other words, the store manager doesn't have the discretion and authority at the store level to make things right. I've never been to a big brick and mortar store that had this policy and wouldn't honor something on the shelf like that. Trying to help my feelings they told me I could come back next weekend to their tent sale and buy it that way. I don't need it in two weeks...I need it today and had my hopes up. Is that $20 really worth leaving a bitter taste in a long time customer's mouth? It really isn't about the $20...but more about how they handled it. Evidently the $20 was more important to corporate, though...two stars for corporate limitations and rigid policy that doesn't allow the local store to make right on their mistake.

    King's Hardware - hardware - Updated August 2026

    Loading...
    Loading...
    Loading...