My husband and I have lived at Park Lane at Garden State Park for 10 years. Dawn Amato the lead…read moreConcierge has been very helpful over the last ten years. She always goes the extra mile to make sure the customers are happy. My husband and I are very happy at Garden State Park.

UPDATE: The silverfish are still alive and well throughout my floor (hallways and living space)…read moredespite their attempted "treatments." Once I go a month without seeing one, I will take this review down.

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

My girlfriend and I lived here for 10 years. In the beginning, it was actually nice. There was a…read moregreeter at the door, the office staff was friendly, and the property was owned by Morgan Properties at the time. Over the years, you could clearly tell the focus changed -- they stopped caring about residents and only cared about the money. The office staff became rude, phone calls were handled poorly, and they constantly changed employees. Hot water was shut off often, so expect that. The central air system is outdated and constantly breaks down. A few years ago, we went the entire month of July -- one of the hottest months -- without central air. They gave residents one window unit with no rent credit, then later gave two units then the power kept going out. There is also a serious rodent problem. On top of that, our roof leaked, and at one point someone else's toilet water came up through our kitchen sink. Now there's a new management company (I believe they're called Premier), and somehow they're even worse than Morgan Properties. After a snowstorm, the streets were barely touched and left in terrible condition. The staff doesn't care because they don't live here -- and honestly, why would they? This place is a dump. Our lease just ended and we bought a new home, thank God. Please do yourself a favor and do not live here. They let anyone live here now, and the conditions keep getting worse. This building should honestly be shut down.

THE GOOD: -Location: Cherry Hill has traffic. Here, you can avoid route 70/38 for much of your…read moredaily errands. Jefferson Hospital is down the street; Erlton plaza & Whole Foods is 2 min away; Haddonfield rd gives you the holy trinity of Trader Joe's, Costco, & Wegman's in 5 min. You can walk to CVS/Walgreen's, post office, a lousy bagel shop, OK sushi, Vietnamese food, banks, & a good bakery. Across kings hwy gets you good (for S. Jersey) pizza @ Johnny's, dollar general, & 7-11. Plus the town library is huge and right next door. The 457 (to Haddonfield/Philly PATCO) & 455 (Cherry Hill mall) bus lines are here. -Security deposit of $500: a lot less than many places. Yes, I got mine back! -ALL utilities (minus internet/cable) are included: A huge savings & the biggest draw aside from location & views. My current complex charges about $80/mo. just for water/sewer! PSE&G also isn't cheap. Stoves are gas if you like to cook. -Concrete construction: Noise @ apartments is largely luck. Sound still enters through vents based on where your unit is. A unit I visited had an upstairs neighbor whose whole family took baths anywhere from 10pm to 1am 7 days a week . We heard it all! New "luxury apartments" are nearly all cheap wood-frame construction with zero sound or climate insulation. The concrete makes a difference for noise, fire safety, and heating/cooling. Pack command hooks to hang anything on the walls. Each unit's front door is also solid "project style" steel, felt secure when locked and bolted. -Decent parking: There will always be car break-ins, "reserved spots" someone else decides to park in, etc. Fortunately the former never happened, & the latter only occurred one time. They do charge a fee ($15 monthly during my time there) and it was 1 car per unit. There is additional parking on the street, and guest parking wasn't too bad. -Common area: Gyms in each building were fairly well equipped. The pool is giant & open all summer. There's also a dog area by each building and some outdoor fitness stuff. For elections, the polling place is on the ground floor, very convenient. They've spent $ renovating the hallways, building lobbies and mail rooms. If only they had a rooftop deck or co-working space... -Views: Each building is 13 stories (listed 12 with "European style" numbering for ground floor). If you get a west-facing unit high enough up, you'll probably have a view of the expanding Philly skyline. I did, and it was nice to see the morning sun reflect off the Comcast center in the AM & see PM sunsets. Beautiful way to wind down the day & something to look at if you work from home. -I never saw roaches.-Large balconies: Not in all units, so check on that. THE BAD: (oh boy here we go) -Aging, poorly functioning physical plant: There were regular water shut offs, sometimes for hours. They'd try to give some advance notice, but it happened too often. -Central A/C: Cooling is provided by chillers on the roof that are either on or off. They arbitrarily shut down in September & don't turn back on until late May. Do they look at climate change or weekly forecasts to decide when to start the system for a South Jersey summer that now starts in April? Of course not! Unfortunately, NJ and Cherry Hill only require landlords to provide heat, not AC, and they take advantage of this. Plan on portable AC units to supplement what lacks cooling-wise. At least you don't pay directly for their use. Of note: the leasing office has its own ductless/split system to ensure employee comfort. -Smoking is allowed: I once had issues with smoke coming into my apartment from a neighbor. Management was clear about their policy to NOT be smoke-free. After complaints to office & Camden county health dept, office lent me an air filter, which didn't do much. -Prepare for leaks/dripping ceilings: They'll provide a utility bucket & paint the ceiling once leak stops. Get ready, it will happen to you at some point. This also means that when a leak is below, maintenance will be knocking at your door god knows when. The leaks got so bad that the "solution" was to enter each unit and perform a "drill out" of everyone's AC vents. Yes, they took a GIANT drill bit to the wall, then divert the leaking water to your "private" balcony via PVC pipes. So the last few months, I didn't spend much time on my balcony. Ants also started entering my apartment following this "repair." They did offer pest control as a band aid atop the band aid. -Not all units have dishwashers or washer/dryer:-Breed restrictions not enforced: saw pit bulls and other large, aggressive dogs almost every day. -Trash chutes clearly designed in the 1950's: chutes woefully small takes quite an effort to fit today's bags down them. So what happens? Bags left on the floor! -Package rooms: Too small & thefty. BIG rent hikes: 1 BR cost in 2017: $1160. Now? $1900! This place really was "home" 2017-19 & served me well. "Nothing is perfect." Set expectations accordingly & enjoy!

All the staff at The Grand are superior and exceptional…read more One of the maintenance team members (SHAWN) has been so exceptional with all my maintenance requests. Shawn is a superior number #1 employee and he should be recognized for all his hard work at The Grand. Shawn is a highly dedicated hard working employee. He always gets the job done accurately and professionally. Please keep Shawn in the East Tower of "The Grand". His professionalism is the ultimate best. Thank you Shawn and I look forward to seeing you here at "THE GRAND" for many more years.

Everything. Hot tub doesn't work infinity pool doesn't work elevators are frequently breaking down…read moreincluding as we speak now if you press the elevator button too hard it might break according to a note tape to the wall.

Lived here for 2 years now. No complaints. Great location, friendly neighbors, snow removal has…read morebeen like clockwork.

Wow. Mark D......Just read through some of your other reviews and I think you have issues. Not that…read moreI've been to some of the places you have also posted negative reviews of, but negativity seems to be your M.O. I have lived here with Tony Bruno (yes, that Tony Bruno) going on 5 years now and we couldn't be happier. Let me go down your list and let's compare. 1. The management is probably the BEST part of living here. Super nice and friendly and they go out of their way to accommodate any request, even helping us out last minute cat-sitting when we needed it. 2. I have never, in the 5 yrs gone down to the pool and/or hot-tub and found it not working. The maintenance and cleaning guys are here on a daily basis cleaning, vacuuming, scrubbing floor to floor on a rotating basis. Somebody spilled something in our hallway once and maintenance was shampooing the carpet the very next day. I will concede that some of the gym equipment could be updated, but I've always found everything clean and in good working order, so have never had any complaints. 3 Yes, the Fire Alarm is loud (isn't that kind of the point?) and in the 5 years we've lived here, I think it's gone off about 5 times. Usually during the day for maintenance. I do remember once at night. Yes, it was annoying, and they probably could change the repeating message to play less often, but I'd rather have that happen than an alarm not going off when it should, but whatever. 4. We have a Basketball player who lives right across the hall from us. Always super nice & respectful. Pro Athletes do live here, along with Professionals, etc. Like most Large Metropolis Apartment Buildings you'll see residents from all walks of life that can afford to live in a secure building such as Dockside. 5. The security in the building is top notch. They know everyone by name and go out of their way to help with carrying something, opening doors, getting mail, whatever. I have never heard them be rude and they don't expect or take tips other than when we give them XMas tips. 6. The only time I ever hear anyone is when I'm walking down the hallway and you're right outside someone's door. Then you can hear the TV or people talking. Once inside our apartment we never hear anyone. 7. The Location is probably the best of all. Easy access to all Highways. And yes, the Delaware isn't someplace I'd go swimming and debris does float down it sometimes. Have you EVER lived near a river before? It's kind of what it does. As for the canon from the USS New Jersey, the most decorated warship in American History, which has been turned into a museum and is moored across the river. The canon goes off maybe once a week, more on special occasions. Scared the crap out of me the 1st time I heard it. Now it just makes me smile. Dont' know if it makes alarms go off or not. I don't hear them if it does. 8. Never ever ever, has maintenance come into our apartment without permission or warning. 9. I LOVE that this is pet friendly building!!!!!

Recently visited a friend of mine who bought a condo at Dockside and I only have nice things to…read moresay. The location is a tad isolated but really only steps away from the action of Philadelphia. We never drove when we went out for dinner - just walked across the bridge and we were right there. Being right on the water is also great -- the views were fantastic! The building seems like it is well kept up and the amenities (pool, fitness, clubhouse etc. ) are wonderful. All the people I met were friendly and really seemed to like living there as well. Seems like a great place to live if you want convenience and privacy at the same time.