I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

The best of the best. These people are honest, efficient, caring, kind, and good at property…read moremanagement.

Rudeness, incompetence, and complete indifference to problems. Abuse of power and an unwillingness…read moreto improve living conditions at the owner's expense. Intimidation with fines for simply asking to address critical issues--such as replacing windows at the owner's cost that leak when it rains, are broken, and covered with mold; or allowing the replacement of a broken, outdated front door that has been breached twice by burglars. Because of this company, I lost my faith in justice and even my will to live. They have driven my health into a state where I've ended up in the hospital. I used to live, work, and be happy. Now, my feelings have been crushed and trampled. I was not born in the United States. I am a first-generation American. And in 20 years of living here, I have learned what true emotional distance feels like--thanks to this organization.

Very rude. Not transparent. They don't follow the rules. They are bullies! Had an emergency and…read morethey were very unhelpful. Threatening homeowners. But remember. We pay their salary.

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

A huge regret of mine is hiring Rob. When I initially called him asking to subdivide my property he…read morewas confident and said he can handle the job with no problems. 8 excruciating months of working with him later he could not have been more wrong. When we were finally able to schedule a meeting with the township board the first time, Rob was sorely unprepared. He had zero definitive proof of the basis of his argument (for us to convince the board). A PRUDENT lawyer would back up his claims with facts and proofs but he had none. It was an embarrassment to watch first hand and then I knew I had made a mistake and was tricked by his initial false confidence. The board asked some other trivial questions a prudent lawyer could answer but Rob had nothing. He used the excuse of not being able to "foresee" what the board would ask but they were asking basic questions. It was like it was his first time in front of the board. He had no problem charging us more and more for his mistakes when it could have been a yes from the board the first meeting. At the second meeting when Rob was finally prepared the board ended up saying no. We had one shot and the legal help we hired blew it. Instead of taking blame, Rob blamed us for not doing initial research, not putting in the contract a contingency for a subdivision. No seller would have ever accepted that offer. We had a really good chance the first time but since Rob and our planner were not prepared for the questions it costed us 8 months and tens of thousands of dollars. What further confirmed my belief that Rob is terrible in this field is when I spoke to the townships zoning officer. She has had meetings with many, many lawyers and had many subdivision cases and she even said Rob was horrible. My biggest mistake was not going to her originally and getting a recommendation from her. Learn from my story and don't make the same mistake I have made.

If you are a landlord looking for a vicious killer lawyer - this is the one. However, as a…read moresuccessful aggrieved tenant who sued his former landlord in a small claims civil action, be prepared to have this lawyer make it as unpleasant as possible. He is out to churn a fee, and even when the case is a clear loser, he will convince the client, to "fight" to the end and hope the other side gives up. Last minute postponements, and unkept promises is what I experienced with this human excrement.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

We have lived in the Packard Motor Car building (a Reinhold property) for over 4 years. We enjoy…read morethe convenience of the location and many of the ammenities the building provides. The property is generally well-maintained and well managed. We do have a FEW gripes - the most significant being the energy-wasting drier that is very, very old and will not be replaced. Other than that, we love our gorgeous apartment (many units have been recently renovated and look great) and enjoy living here. UPDATE: We moved out after 6 years when we bought a house in the 'burbs.

They have managed my condo complex for years. Maintenance requests are handled promptly. They…read morehandle difficult and rude association members skillfully and politely.

The folks you hire for sicklerville nj to do outside work , shoveling , leaf removal i personally…read morespent hundreds of hours clearing up leaves and shoveling snow. The team didnt even show up for over 8 hours after i shoveled my own walk way . On top of having to shovel my car. This HOA is the worst. I keep getting raised fees and you are barely a scam. You do not maintain the grounds at all. Bare minimum your hired folks provide. I have sent multiple emails and complaints over hours of maintaining outside , just so I dont bring the mess inside. I have no choice because your hired folks are incompetent, lacking care and simply putting in 25% of my husband and I. STOP RAISING our fees. It has changed 5 times since I moved here in 2019. I contracted a mortgage at 179$. Monthly. It raised 189, 199.. 220.. now the better part of 230. The excuse is keep.gett I ng from the office is it was for roofs.. I NEVER GOT A NEW ROOF. IM PAYING SIGNIFICANTLY MORE THAN MY UPSTAIRS NEIGHBOR. WE SHARE THE GROUNDS. PINNICAL IS THE WORST PLACE EVER TO HAVE A HOA THRU. PLEAS FIND BETTER PEOPLE TO MAINTAIN THE GROUNDS. I ALSO HAD TO PULL 3 VERY LARGE BRANCHES DOWN AND HAUL THEM AWAY FROM THIS 2026 BLIZZARD. WHERE IS MY DISCOUNT ON MY HOA IF IM PROVIDING ALL THE WORK FOR YOU.???????????????????????? SINCERELY MICHELLE 1217 THACKERY COURT. ALSO GOOD JOB SENDING ME PAPERWORK WITH A NUMBER THAT DONT WORK​

Out of all the professionals I known throughout my 30+ years in this industry, Associa Mid-Atlantic…read moreteam really cares and if they know your concern, even the Branch President and Vice President are hands on. Even the VP of development is there to assist as well. Overall, there is over 50+ years of experience and the entire staff are always willing to help and if they do t know the answer, they are committed to coming up with a resolution through satisfaction. Definitely recommend this company to anyone that is looking for a career or any Association looking for a good company to manage them. Thank you.

Awful, wish I could give less than 1 star. Customer service had zero idea of what was going on…read more After 2 called and multiple emails they still couldn't fix the issues they were having.

We've been thinking of selling our wonderful house at the heart of Haddonfield on and off for…read morealmost two years. During that time we've "interviewed" a few different Realtors, trying to gauge their ability, interest, etc. Sometime last year, we were lucky enough to contact Sherrie Spivak from Haddonfield's branch of Long and Foster. I don't think there are enough compliments that we can give to Sherrie... She worked with us in every way possible, even when she disagreed with us, she would give her opinion, perhaps try to persuade us, but if we were firm, she did what we asked... Sherrie marketed the hell out our house, making sure that if you were looking for a home in Haddonfield, you'd see our house... In this market, things were slow and to Sherrie's credit, her energy, effort and determination did not waver a bit and after a few long months she helped us sell our house at an amazing price. At the same time, Sherrie helped us find our new home and although we've had only a few weeks to find a place, agree on the price and settle, she did an extraordinary job making sure everything got done on time and every issue was resolved... If you are in a market to sell and/or buy a home in South Jersey, make sure that Sherrie is the first realtor you contact - you will not be disappointed!!!

I had a wonderful experience with Long and Foster and in particular Deb Sable…read more We purchased a house in Haddonfield and she was always available to show us properties at a convenient time for us. When we entered into a contract things became unexpectedly complicated and Deb was pro-active. She made dozens of calls on our behalf, always took our calls, and was consistently positive, cheerful, and helpful. She absolutely knew her stuff and she made sure we understood everything we were signing and every aspect of the transaction. She communicated with our lawyer and the seller's lawyer directly. Her work ethic was outstanding. This transaction could have been very stressful but, despite the complications, working with Deb was a pleasure and in the end everything came together, in no small part thanks to her hard work.