I've been to Kingfisher multiple times. I love their curated drinks and atmosphere. I had even posted them on my Raleigh/Durham food and travel blog on social media as one of my top cocktail bars. I won't be going back to Kingfisher after my recent experience. I'm not saying other people should not explore it. I personally did not like my encounter with the hostess and the moral aspect of it. Our table server was very kind! I do have recommendations of other Durham bars/places to grab a drink with good customer service.
The only issues are their reservations, time it takes to get a drink during weekends, and seating. I had a bad experience this past Saturday 1/28/23. A group that was sitting in their reservation booth had left and the booth was empty. So I went to go ask the hostess about how those booths work. I was told that it was for groups of 7 or more and that once a group had left that I could sit there with my group, which was a group of 7, so I was good to go. Since the hostess told me I could go sit there with my group, I said thank you and walked over back to my group to let them know we could go over. My group was sitting at a table directly next to the group booth. When I walked over, a girl had quickly sat down there alone. I let her know I just spoke to the hostess that my group could sit there because it was empty and we were a group of 7. The girl argued that she sat there before my whole group physically walked over and she was going to have a group of 7 also. I then told her I had already spoken to the hostess literally 15 seconds ago about my group sitting at the booth, but the girl continued to argue with me so I told her we could just go speak to the hostess. We went up to ask the hostess about the situation and the hostess said "oh she sat their first then so they can have it". Although when I first asked her it was empty and I asked permission prior to sitting in a booth that clearly says "reservation". I was very disappointed with this interaction.
For anyone planning to go to Kingfisher, I highly suggest going at less busy hours. There is a lack of seating because it is a small bar. If you plan on wanting a reservation booth, I suggest contacting them by email directly so you won't experience the issue that I did.
Other preferred bars with great service in Durham versus Kingfisher - Dram & Draught, Bar Virgile, Annexe, The Roof at Durham Hotel, Bull McCabes Irish Pub, Pour, Slush, Kotuku Surf Club, 106 Main, Federal, Clouds Brewery, The Patio at Unacripted, Parts & Labor, Boxcar Bar. read more