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    King Storage

    5.0 (1 review)
    Open 8:30 am - 5:30 pm

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    8 years ago

    Safe and secure. Barb is awesome, and walked us through the process and assured us of the security.

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    STOR-N-LOCK Self Storage

    STOR-N-LOCK Self Storage

    (11 reviews)

    This facility is always very clean and secure and always feels safe. Christine is a pleasure to…read morework with, very friendly and sincerely seeks to find accommodations for her customers and potential customers. We only needed a unit for several months, between moves and are happy we found this STOR-N-LOCK location.

    Christine the manager just so happens to be out of the office today June 23rd 2023 I called and got…read morethe most unethical and unprofessional staff member employed at this location in my opinion.... She yelled and cursed and spoke to me in a total condescending manner and tone very confrontational throughout the entire phone conversation then hung up on me while I was answering her question she asked me without even giving me a chance to reply back to her.... I have reached out to corporate regarding this employee and left messages with Alan and the entire corporate office staff in Phoenix and Utah. All I needed was access to a unit my partner has paid for in full not late on not behind on until July 1st when the next rent fees are due which the plan was to move everything out of the unit this weekend to avoid any further charges or fees period... I am in shock tbh by this human being and her atrocious behavior to say the least... What kind of world do we live in where people just take favor in being inhumane to other humans because they have nothing else better to do... All I wanted was for her to do the right thing by me and she flat out refused to do so because that would of made her have to do extra work on a Friday 1 hour before she clocks out her words not mine literally... I find the onsite manager to be kind and helpful but that is all I can say that is positive about this location I did happen to record the phone call luckily and will be playing it for everyone so they can hear what type of employee they truly have working for them so they can make an executive decision to coach and give this employee the pink slip since she is not an asset to their company and reputation according to their value statement

    Storage Sense - Storage Sense - Logo

    Storage Sense

    (5 reviews)

    they are never there, so if you wanna pay a bill you have managers hours and not operation hours…read more Worst Storage on the planet as far as I'm concerned On top of that, they raise the rent out of the blue, which the facilities is a dump, which is not worth the raising of monthly fee

    I have been with this group for many years, even when they were not Storage Sense. For the most…read morepart I have been happy, but if you are renting a unit from the facility on Valencia - check your belongings! Someone is climbing over the top of the walls and going through belongings and boxes, leaving things in disarray. I feel violated that someone else has gone through my personal things, someone I don't know! They even left a cigarette butt in my unit (I don't smoke). I have contacted the office, and gotten no response. I had the police come out to the facility and filed a police report. They have also left a message and not been able to reach anyone. No one is there, the door is locked even though they have business hours posted. There is no signage indicating when they will return. So if you are currently renting a unit - check it out and start taking pictures every time you are there. I began doing that as it seemed things were a little disturbed. Glad I did, because my belongs were gone through and re-arranged. I have a picture of that as well. I have emailed the company with pictures and all the information and gotten no response. All these years it has been a good facility for the price - but there is no one on site to assist you with anything! If you are looking to begin renting a unit from this location, I would suggest find another storage unit company. Thanks! Hope this helps someone and hope no one else has had the same experience as I have had. I see I can post pictures, but I am going to wait until after the investigation to do that.

    King Storage - selfstorage - Updated May 2026

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