Greg's Custom Woodworks brought my dream kitchen to life, along with a beautiful butler's pantry,…read morebuilt-in hutch, and a stunning sliding bookcase and fireplace mantle. The craftsmanship is truly superb, and every detail reflects the highest level of quality. Greg and his team took the time to listen carefully to everything I envisioned and made it a reality. Their dedication, skill, and use of top-quality materials really set them apart. If you're looking for custom work done right, I highly recommend Greg's Custom Woodworks. A+ service from start to finish

Re: We would like to respectfully clarify a few points in response to Greg's reply message…read more Per Greg's direction, we were told to reconnect near the end of our project--specifically after countertops, finished plumbing and appliances were installed--so finishing work could be completed. Our appliances were installed in early May 2025, and we reached out accordingly, again during the summer and subsequent attempts without response, and again in December prior to move-in. At that time, we were told the remaining work would take approximately 1-2 days to complete. We have made consistent efforts over the past year to schedule completion, with extensive documentation (emails, texts, and call logs) showing multiple follow-ups from our side. There have also been several periods where we did not receive responses for weeks at a time. The cabinetry was largely installed in April 2025, at which point approximately 95% of the contract amount was paid as requested. Despite this, the project itself is not 95% complete and remains unfinished. To clarify, there was not a "9 month disappearance" as stated. There was a brief 2-day delay in April due to unrelated home issues, after which communication resumed and has continued since. We have an email acknowledging this from Greg with an apology. We also provided Greg with our contractor's contact information to coordinate final plumbing connections related to appliance installation. We have messages confirming this. Any difficulty connecting was not due to lack of access or coordination on our end. In December, after multiple attempts to obtain a timeline, we were told the project could be completed at the end of February. That timeframe passed without completion, and we were not proactively informed of any change or date. We followed up again and were told Greg was significantly behind on other projects and unable to provide a timeline. We then sent a formal request via email and text for a confirmed completion date and did not receive a response. At this point, several months have passed without a confirmed completion date for a project that has been largely paid for, which has been difficult to manage from a homeowner perspective. We have documentation of all communication and are happy to provide it for transparency if needed. Additionally, Greg is currently still in possession of some of our shelving, cabinet panels, doors, and mesh drawer components that we purchased. As of today, the remaining items include, but are not limited to: * Missing cabinet doors * Appliance panel installation * Mesh vegetable drawers * Missing and incomplete shelving (kitchen and living room nook, as well as inside cabinets) * Crown molding installation * Correction of uneven cabinet reveals (including at the island as shown in picture below) * Shelf edge banding/finishing showing exposed plywood and mismatched color * Visible gaps between cabinets and walls * Missing knobs and handles * Cabinet paint and stain touch-ups These items were expected to be completed to achieve the custom cabinetry finish that was discussed. We have photo documentation of these outstanding items. Throughout this process, we have remained professional and patient in our communication. All correspondence has been respectful and documented. We have made multiple good-faith efforts to resolve this directly, but to date have not received a confirmed plan, response to our formal messages, email or date for completion. Our goal has always been to complete the project professionally and bring it to a close. We have waiting patiently for months and still remain open to resolving this, but we do need clear communication and a confirmed plan and date to finish the work.