*surgery day review*…read more To start I want to say that I scrutinize every organization I write about. Please know that my scrutiny is not to be mean but to make sure I'm providing an honest and well written review. This establishment is pretty amazing--that is an understatement actually. We arrived the morning on time for a 9am appointment. My son was brought back promptly and the pre surgery set up began immediately. My son (who was the patient) stated that doctor and the tech were incredibly nice, professional and treated him with patience. While I sat in the lobby the tech Heather came out, said everything is all set and ready to go, then went back to the room. That small peace of mind was reassuring. While waiting the hour it took for the 4 wisdom teeth extraction I drank coffee provided in the lobby Keurig. The only downfall and it is a slight one, is that I carried my coffee trash with me because I could not find a trash can, even a small one. My son asked to keep his teeth and he was able to keep the ones that did not break in the extraction process. When the removal was over I was brought back to the recovery room and Heather did a fantastic job going over the procedures for the next couple days. I won't lie I didn't remember a lot because there was just so many dos, don'ts, make sure you don't forget, sleep this way, don't sleep that way etc. When my son stood up Heather had him grab her arm and she patiently waited for him to get all the way up, had him take a deep breath and then started walking slowly. My son held onto Heathers arm as she held onto the loop of his pants (with his permission of course) and they slooooowly walked to the car. When they got outside Heather asked my son to stand for a moment and take a deep breath in to make sure he was able to acclimate to the outside and still being a little weird from anesthesia. Heather walked him all the way to the car, she is absolutely amazing and I mean that 107%! That evening the office called to check on my son before they closed. The office was closed on Wednesday and when they reopened on Thursday I called with questions. The staff was so sweet answering the pieces of info I forgot from the day of the removal. A couple days go by and I have more questions and a concern on Friday. An appt was made for my son to come and see the doctor for a quick check up, he was reassured that he was healing well and all looked good. One week post surgery, I called with another slight concern, Heather answered and we both laughed because I was calling AGAIN however she was incredibly kind with her answers. I will recommend this oral surgeon and staff again and again and again. Don't take my word for it, get a consult yourself when you are in need.

I NEVER leave reviews good or bad, in fact I just created an account only to leave positive…read morefeedback here. I had a major emergency procedure done with 4 wisdom teeth to be removed as well as 5 impacted molars and Dr Byrnside and her staff were better than I could've hoped for. I was very nervous going in but the procedure was quick they accommodated scheduling, reassured me throughout the process and even followed up and helped through the recovery process. Assistant Corra and Tracy at the front were both very caring and made the experience much easier and less stressful. 10/10

Visiting this place feels like going to a family reunion or visiting "Cheers" where everyone knows…read moreyour name. The staff is incredibly friendly, and Dr. Tim is brilliant; he performed an implant for me, and it was fantastic. I have been a patient there for several years and have consistently received excellent service.

In my experience, the billing from the office of Dr. Timothy Perez was repeatedly inaccurate. I…read morehave now found a new dentist. Over the last five years, I have been billed incorrectly several times. Each time required considerable effort on my part to compare the office bills with my insurance Explanation of Benefits (EOBs), provide documentation, and explain why I believed the bills were incorrect. I often had to make multiple calls and leave voicemails that were not returned. I found the lack of communication and follow-through very frustrating. The most recent incident was the worst. A service was performed in February 2026, and my insurance processed the claim in March, showing that I owed $0. Despite this, I received three bills from the Perez office in June, July, and August for $35. I returned the first bill with an explanation of the discrepancy and received no response. I did not respond to the second bill, hoping the bookkeeping would catch up. It didn't. After the third bill, I called the office and explained the situation. I was told it would be investigated and that I would receive a call the next day. I didn't. I called again a week later and left another message. No return call. Several days later, when the office called regarding an appointment, I asked to speak with the bookkeeper. I was asked to provide documentation of the insurance payments. I explained that I believed the office should have that information. In frustration, I joked, "If you want me to be your bookkeeper, I'll take care of it. Hire me as your bookkeeper." I was told they would take care of it. Five minutes later, Dr. Perez called and told me to find another dentist. He told me that I didn't understand insurance and that the discrepancies were only a few dollars here and there. He did not address the specific discrepancies I had raised. This was the third significant billing problem in five years that I had to correct, in addition to other occasions when bills did not reflect insurance payments or adjustments. On one occasion, I received a bill showing that I owed $513 when my records showed that I owed only $123. I have spent many hours reconciling these bills with my insurance EOBs. My advice to patients is simple: carefully compare your dental bills with your insurance EOBs before paying. I'm glad I did.

Very professional. Dr Paxton took the time to describe what was going on in my tooth. You can see…read morethey cared. The office felt like family. This is my go to dentist in Virginia Beach !!

After 18 years as a patient of the practice my wife and I have been extremely impressed with Dr…read more Rutledge and his staff's compassionate care. My recent cleaning was one of the best with their new dental hygienist Tabitha. What an awesome addition to the team. Totally pain free experience and sincere bedside manner. The entire staff is dedicated to a high level of dental care. I recommend them always! Thank you Jim and staff.

I came on an emergency visit: problem with an implant. This is the best place to, they treated me…read morelike a royalty . I was accepted here as a family member, the more to it this beautiful FAMILY gave me a ROYAL welcome. Doctors and All staff are very caring awesome wonderful beautiful people. Merry Christmas to you and Happy New Year . Love and Light to you my beloved Family !!!

I admit, I have not been to any dentist in some time. I came here on an emergency visit Tuesday…read moreafternoon based on Yelp reviews alone. Yelp was right, this place is stellar. I have been terrified of the dentist for some time. Kind of like the car dealership, you have a go-between who talks billing and insurance with you away from the nurse and dentist. It's discrete and comfortable without pressure. My nurse (dental hygienist) was Susan? Or Sandy? God she was an angel. She was so kind to me breaking down and upset and in pain. She made me feel so comfortable talking about stuff and offering anything I might need. My dentist was Dr Taylor who was incredibly knowledgeable and proficient. I got out what needed to come out and I even scheduled an appointment for regular maintenance later this month. I was made comfortable to be there, whether I needed nitrous or a valium, either are available. And they make sure you are physically comfortable with numbing. Mentally comfortable is hard, but true kindness shines through in the folks who work there. I got a kids "reward" (shark plushie) to hold while I had my procedure. When I left I got a "goodie bag" with full instructions on what I had done, extra gauze, and an emergency card. It's a little hinky getting in with the road construction on witchduck road. But soon as your turn on Grayson, by the church, it's there. There's an employee entrance on the witchduck side and another saying Ste 200 on the side, even though the dentist is Ste 100, this is the door you go in.

Dr. Anderson is very caring and very good over all. Been seeing him for years and I am very happy…read morewith him. All the technicians and staff are nice and courteous except for the front desk, Anitra. She could be condescending at times and have not seen her cheerful ever.

I've been going to this dentist for at least five years now…read more I really like going here because they keep it honest and simple. I originally came in many years ago and lets just say I didn't have the "greatest" checkup. They could've thrown many different options ($$) but they chose to do the most effective method per money value. After I got through that entire ordeal they told me the proper methods to keeping my teeth clean (and my particular issues). Since then, I just follow the instructions they gave me and continually have awesome checkups. Overall, it's just nice knowing that there's a practice out there that gives honest opinions on what to do and respects customers' budgets and lifestyles. Definitely worth checking out if you're looking for a dentist to go to!

This office is amazing! They are open weekends for last minute appointments and the staff is super…read morewelcoming. Would recommend to anyone.

At first I was pleased that I might have found a DDS for while in port in Norfolk area…read more Imaging equipment in use is state of art. And no issue with clinical side. However front office was a fail. Three requests and I still did not receive my detailed invoice or my X-rays. Still ongoing nearly a month later.

The family has been going to to her for about 25 years, the staff has always been friendly and Dr…read more Davis has always been straight forward and honest about what was needed and what wasn't needed, she even finished up some dental work for me by flashlight after the power in the area went out.

Jacked my tooth up then told me I had to pay for my root canal. This Dentist needs more schooling,…read moreif a cavity if near the nerves you don't fill the tooth you either go ahead and offer to give a root canal or pull the tooth. All she cared about was making money for filling my tooth verses making the right call now I'm in constant pain because I can't afford to get a root canal.

Love this place! I came after being with the same dentist for over 20 years and was pleasantly…read moresurprised. Once I got to the back, the tech and Dr Cox were amazing! They were so kind, thorough, and explained everything simply. I was even able to get my appointments faster than expected; a huge plus! The office is clean and updated. The front desk staff could use a bit more spunk, but they were still helpful. I look forward o my next appointment.

A very cheerful group at Fernandez Dentistry they're usually right on time and all procedures are…read morescheduled and prepared for and what I love about the place is the fact that they can make a crown the same day it has to be by appointment because that takes a while since it's made in house but they're they're great I highly recommend this but they're they're great I highly recommend this

Dr. Pelaez is hands down the best dentist I have ever been to! He takes his time explaining your…read morex-rays, is incredibly personable, and has a thorough approach to the work he does. I have been going to him for years and am always impressed by his knowledge and skill. Would highly recommend Dr. Pelaez to anyone seeking a wonderful dental experience.

If I could give a zero I Would. I had an Appointment today…read moreMay 18 at 1. Called this morning to tell me that they don't take my insurance which on the website it says they Do. The Girl who called me Christina was INCREDIBLY RUDE and professional. I called back to Cancel my appointment and she told me if I miss two more appointments that I Cant return to the dental office but reminder it wasn't my fault I wasn't going to be there for my appointment. I was going to reschedule when I get a new dental insurance but I will not be returning. She continued to tell me how she sent information to my phone but I never received it. and she continued to repeat her self with the worst attitude. I filled out a new client paperwork but I have been there before. I will not be Returning and will also not recommend this dental office to family and friends. they need to have people at the front desk that actually wanna help and care for their clients. Very unprofessional

Excellent Dentist Blessed to have him for our family all…read morethese years Happy retirement

The best dental experience in my life of 58 years. Dr. Poole is the Jimmy Buffet of dentistry. He…read moreis a good listener, puts you at ease, gave me his iPhone and headphones since I didn't think to bring mine I will recommend him to anyone looking for s dentist. He does not take X-rays if not necessary like most dentists do. I didn't have to wait and he was a lot of fun. Never had a fun dentist before! What a professional.