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    King Cab

    3.0 (25 reviews)

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    Yellow Cab Co of DC - untitled

    Yellow Cab Co of DC

    (251 reviews)

    After having a not-so-great experience taking an Uber from the airport to my hotel, I made a…read morereservation with DC Yellow Cab for my ride to the airport. I was able to easily make a reservation at dcyellowcab.com, and my reservation was confirmed via email. On the day of my pick-up, I was sent a text shortly before my driver arrive so I could track how close he was to the hotel. My driver Mohamed picked me up in front of my hotel and handled my luggage with care. It was a smooth ride to the airport. Mohamed was polite and professional. My experience with DC Yellow Cab was better than Uber. I will reserve with DC Yellow Cab again on my next trip to DC.

    Despite having a previously bad experience with Yellow Cab, I thought maybe they'd mended their…read moreways. So I gave them another so I booked a ride several days in advance of my scheduled clinic appointment. Today I'm waiting to hear from Yellow Cab that my ride's on the way or it's arrived. Nothing! I call and I'm told They don't yet have a driver for me but they're still looking! What!??? I find they've scheduled my ride's is scheduled to be at my home at 10:4am. The time I'm supposed to arrive at the clinic! Whomever I was talking to just kept repeating that my ride's for 10:45am. I hung up cursing. I get a call saying that cat # whatever is on the way. OK. Maybe this won't be too bad. Cab picks me up at approximately 10:37. On the way I see his meter running so I ask if I'm being charged for this ride? I most definitely am. So I'm being charged twice for the same ride! I'm totally and completely done with Yellow Cab!

    Uber - Between the two passenger doors

    Uber

    (695 reviews)

    Uber abandoned me at the airport and the app broke down. I scheduled a ride from the airport to my…read moreapartment A DAY BEFORE. I got off the plane to find my Uber driver 40 minutes away. I called him and he had no explanation except "Call Uber". BEYOND UNACCEPTABLE. I was unable to cancel the ride for another because your app thought my ride was "in progres" AND it wouldn't let me log in to make a phone call through the app or get help. Over and over again for an hour I tried to get help from Uber and couldn't reach a SINGLE PERSON. When I finally did--all they could do was charge me $30 for the trip you forced me to cancel THAT SHOULD HAVE BEEN THERE WHEN I ARRIVED and then charge me $78 for a new ride--$30 MORE THAN THE RIDE I HAD SCHEDULED. I've now paid $100 to wait an hour to get home when I should've paid $40 to not have to wait at all. They stole money from me, failed to help me when they left me stranded at the airport, finally *did* connect me with an agent only to charge me more than double for all the difficulty, and then made it impossibly difficult to even ASK for a refund--because there's no phone service for customer support. Just their circular AI and a series of multiple choice options THAT DO NOT COVER ALL POSSIBLE PROBLEMS. They're obviously trying very hard to take ZERO responsibility for your failures. So please know that I will NEVER use UBER again. I'm so done with them that I'm copy-pasting this review anywhere else that I can and giving them as many 1-star ratings as humanly possible.

    I take Uber and Lyft almost always a weekly basis or traveling to the airport…read more Sometimes one is better than the other. A few Uber options are as follows: Uberx is the basic: warning though you might end up in a hoopty. Cracked windshields or a car thats been keyed by a jealous ex. UberBlack -luxury car UberSUV for a large party. UberXl is a step up from basic. I used this one recently. I rode in a nice Dodge Durango at a pool rate. So from Union Station to my destination. However because it was pooled, I was last to go home #sadface. This guy drove slow and I mean slow! However now there are better options now, for us ladies to ride safer. Ladies you can request a female driver now!! I only had one bad experience with Uber but that was a very long time ago. I like this that i can request a female driver and feel safer. If your going home from the airport, make sure you have both apps open and plug in your destination. They prices vary. So from Dulles to home is about 25 miles my ride was only $30. Lyft was me charging $73. Also refresh your app. The rates change. So when its in high demand . The prices go up. Wait a little and see that the prices will drop. Also doing UberShare helps save . I never have to share a ride I also have UberOne which saves me money but im under a promotion period for 30 days.

    White Top Cab

    White Top Cab

    (33 reviews)

    Endured a horrific and seemingly unending ride home from the airport in a White Top Cab with Driver…read more415. In hindsight, I should have followed my gut and passed on that cab when the taxi line coordinator waved me to the next in the queue and I first set eyes on 415, who was furiously smoking while seated in the vehicle, small clouds of smoke emanating from the open window. In hindsight, I should have used Lyft. When I got into the vehicle, it reeked of cigarette smoke, like the bedroom of a lifelong, housebound chain smoker who prefers the privacy afforded by closed windows and drawn blinds. While devoid of debris, the interior of the car was extremely soiled and worn, maintaining ground-in dirt left by decades of riders. The area around the driver seat was scarred with cigarette burns as were the pants of the emaciated, taciturn operator. After I shared my destination, 415 started driving without using a GPS or asking for any clarification. Since my home is not in a commonly frequented area, his lack of questioning gave me pause. I inquired whether he wanted me to use my phone for directions. 415 declined. When I asked if he could provide a receipt, he remained silent, until I repeated the request. Being trapped in that cab felt like being the unwilling star of a slowly unfolding horror movie, being driven, I was increasingly convinced, to an unknown, yet doubtless torturous end. As I watched 415 periodically reach over and slap his left arm with his right, I wondered if this would be how it would end for me, in some traffic-backup-causing accident to be featured in the local news caused by the drifting of 415's thoughts to some opium den past. The air in the cab was so intolerable that I found myself sticking my head out of the window to gasp for breath. At red lights, hanging out of the window like a dog searching for scents, I waited for nearby drivers to acknowledge the fear and panic in my eyes. I compulsively looked at the remaining drive time on my phone. When we finally reached my home, I thanked God, quickly paid the fare and asked for a receipt. In reply, the cabbie got out of the vehicle without a word. I had to repeat the request outside the vehicle before he slowly drew a single xeroxed slip from a rubber-banded pack and handed it my way. All in all, an unspeakably unpleasant ride. Perhaps this experience would have been part of the adventure had I been traveling solo in an underdeveloped nation, but not what I expected in the DMV. Never again.

    This was BY FAR the worst cab ride we've ever had, with cab 416 A - today out of the DC Airport…read more Driver wouldn't accommodate a brief case in the front seat for leg room for passengers in the back, and argued it was for safety?? Scolded us for not having cash. Scolded us for the "way" we removed luggage and took offense to the question "Where are you from?" - completely started our business trip off on the wrong foot. This company is contributing to people's desire to use Uber and as of today, I'm done supporting the taxi industry. Train your people in customer service - I wish I could Rate this a zero.

    King Cab - taxis - Updated May 2026

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