My son needed his car towed to a body shop and Vanzant's did a wonderful job handling it with care!…read moreThey were fast, efficient, and very polite. I will definitely use their services again!!

I've held off on posting this for a long time, but enough is enough. Our experience with this shop…read morehas been one of the worst we've ever had, and the amount of issues we've dealt with after their work is unbelievable. First, they broke our steering knuckle and never took responsibility for it. Then we discovered that the repair we paid for wasn't even done correctly -- they used the wrong bolts (mind you they found a random bolt and cut it off and used it instead), didn't complete the job properly, and said nothing. On top of that, they broke our axle and tried to hide it (picked our truck up pouring differential fluid that had just been changed the month prior) and they damaged our differential sleeve (resulting in us having to buy a new differential) because they kept having to pull the axle out due to mistakes they had already made. We specifically asked if any additional parts needed replacing and were told, "You basically have a new front end." That was simply not true. Critical parts, like sway bar links, should have been replaced during the work they performed. Instead, they left the sway bar links digging into the lower control arms -- the very same control arms they installed. Because they didn't recommend the correct replacement parts for our lift, we're now dealing with another blown axle, plus the already botched bolt work. Every issue we're facing traces back to this shop and no one else. And each time we've expressed concerns, we were met with a nonchalant attitude as if these problems were no big deal. I get it trucks that are older and higher mileage will have issues but you can't point fingers at others when they simply knew what they did was wrong and tried to hide it. If they would have been transparent and honest with me things would be different. I did address them over these issues and they again point fingers and tell us we have a lack of knowledge of mechanics but as we mentioned previously they must be the ones lacking knowledge since they didn't know to replace the sway bar links and left them digging into the lower control arms. We are not wealthy, and we don't have money to keep pouring into repairs caused entirely by negligence and dishonesty. We've spent thousands fixing the mistakes they made, and we have service records and receipts for every issue uncovered after their work. They do not care. They did not offer to help, say sorry, oops, nothing. only played blame game. It says a lot that I wouldn't even trust them to correct their own mistakes -- I'm convinced the truck would come back in worse shape. I've warned others to stay far away from this shop, and unfortunately, we're not the only ones who've had similar experiences. At this point, I don't believe they can make this right, and if necessary, we will be taking further steps. This shop has proven to be completely untrustworthy, and they will never touch our vehicle again. We assure you this review will be met with a defensive blaming response trying to make excuses. We have heard them we don't tolerate excuses you can't blame people for stuff you hid and only you touched. I'm sorry! Just be professional and honest that's all everybody wants.

They got my truck in the day I called, got everything done in a timely manner, the service was…read moreamazing and the pricing was great! I definitely recommend them!

Excellent ! Nicest staff took such great care of us! We will return & tell all our friends!read more

+Jeff's autobody and repair shop is incredible The job that…read morewas done on my Altima I live in Murray yes took my vehicle to Jeff's One of the only certified Nissan/Infiniti body shops in Western KY Also from check out his wall he is certified on all manufacturer vehicles Why take a chance to have future problems Take it to one place insurance and everything else I think I was leaving with Enterprise car rental in about 15 minutes And when I got it back it was perfect This is coming from a Nissan certified Master Technician and ASE Master Technician 28 years with Nissan North America.... retired Ken Kukowski

A full service automobile service shop is hard to find these days, and a good honest mechanic is…read moreeven harder to find when you need one. The gentleman here are professional drivers and they go the extra mile to keep you safely rolling. Thank you Mr. McCuiston and all the guys working here at Max's Towing & Service.

Brought my truck in for a headlight change to LED lights. I…read moreleft the truck,and after a short time got a callback,and was told the work could not be done.I went back to the station,and was told the reason was the grill,and bumper had to come off first before the work could be done?????? (To change the lights)?...I drove the truck up the Street to a muffler, and brake shop,and in less than 30 min.the work was done.no grill or bumper removal necessary.... Max's has done decent work for me in the past,so I am at a loss to understand what has changed with them.I will not use them in the future. has changed there.I won't use that shop again.

Wouldn't take our vehicles anywhere else. A tight, well run shop, where we feel comfortable knowing…read morethe job will be done properly and correct, at a fair price. Thanks to the Great Crew

These people should all be in jail!! my advice to anybody considering using their services is…read more.. RUN!!!!!

I stopped in on a Wednesday and set up an appointment for dropping the car off at 8 am on Friday…read more They gave me a call at noon and said the car was ready! They found a malfunctioning coil and replaced it. It's been a couple of months since the repair and the car works great! Since my auto was working great, I decided to have them look at my pickup. Previously, I had the pickup worked on by a couple different shops and one repaired an electrical problem, later another shop worked on it, yet the truck ran poorly, lacked acceleration. Troy found a leak in a couple vacuum lines and replaced another component in my truck. The pickup now starts right up, no longer lags when it accelerates, runs smoothly, and the gas mileage has improved. I am very satisfied with the work done on both my vehicles at Troy's Auto.

Had appointment first things in the morning, dropped off at 7:30am. On my way home walking so an…read moreolder vehicle going in that direction. Later around noon called and said I was next up. Call around 1:30 and they told me it was on the rack. Walked back up to Troys at 3:15. My car was parked at the same spot I left it. Went in and asked if it was done and they said they never pulled it in, said they thought it was in the shop when I previously talked to them,which I believe was not true. The older vehicle I saw on the way there was in the shop but my car hadn't been touched. They just seemed to act as if they could care less. Piss poor costumer service will not be going there again. Service: General repairs & maintenance

Had Glenn's put an alternator in tore apart my dash screwed up my electrical trying to put an…read morealternator to that goes in when you lift up the hood of a car never fixed the problem would not recommend horrible service unreliable horrible service

I wouldn't recommend this place to a dog, they are thieves and con artist. I took my car there last…read moreyear told them I had a bad battery connection they insisted it was my battery even though it was only two years old. But I needed my car so they installed a battery that cost a small fortune. Then two weeks later I broke down on the side of the road when I called glenns the girl who answered said well it's been two weeks it your alternator really??? I told them to put the alternator in but I wanted the old one before they sent it for core. We'll surprise surprise they sent it to core. They knew I was going to have it checked. We'll now here we are with a bad battery after less than two years and they won't honor the warranty. Said it was fine, but it was checked at two other places and they both said it would not hold a charge. Don't waste your time or money on these people

Due to my warranty company my truck was at their shop for a month it took a couple of weeks for…read morethem to approve the new transmission, and I needed the truck before Thanksgiving to go out of town, I drive by their shop everyday, it was not in the shop Friday, but when I drove by Saturday morning it was in the shop and they were working on it keep in mind they're not open on Saturday I really appreciate you guys you will have my business from here on out, Kenny I appreciate you, Joshua good job on your company I can tell you take honor and what you do!

Amazing job! Realky good ppl & good price. My brakes were literally going out & very dangerous come…read moreto find out. I would not have known had I not stopped in there for something else. He fixed them & was honest on the price. Highly recommend