Amazing client services, really sad that most gym/sportsmemberships aren't like this team…read more I got a memebership there a year back but hurt myself pretty badly. Unfortantely, I had to stop going and processed a cancellation of my membership. Some how the process never finished and I was getting charged. I was able to get help from the location manager (Lou) and she was really understanding and respectful. She was able to get the situation resolved pretty quickly and I remembered why I fell in love with the place. You can always replace equipment and courts but you can't replace great client experiances. I highly recommend anyone who is looking for a sports gym to check out the Hub Alameda

The facility is hot and stuffy due to the lack of AC. Poor management with high turnover ratio. The…read moreinterim general manager, Susan, is an Asian Karen. They have lost a significant amount of players after The Picklr and Ace opened. They now copy the playing structure from their competitors.

Totally enjoy the Plex! Our group (Brew Crew Cornhole) is here twice a week... Tuesday's and…read moreFridays! We spend a lot of time at the bar! The Bar service team is awesome (Maria on Tuesdays) and (Letty & Sam on Fridays)... The service team works hard and always have a smile!

I have had such a positive experience with the staff at this club. Everyone is personable,…read morewelcoming, and genuinely helpful. Lauren Correia, the Guest Services Manager and previously the Sales Manager, was truly one of the highlights of my time there. She was always warm, responsive, and incredibly helpful whenever questions came up regarding fees, renewals, or membership matters. She consistently made the experience feel personal and easy. Since then, my son has attended both camp and several Parents' Night events, and I cannot say enough wonderful things about Kids World. The entire team is exceptional. I have experience with other children's camps, and Dasha Nonkin, the Kids Club Manager, really stood out. She was thorough, kind, organized, and very detail-oriented. It is clear that she takes tremendous pride in the camp program and in creating a meaningful experience for the children. My son was treated like gold. He did incredibly well, learned so much, and came away with stronger social skills, a better understanding of teamwork, and so much enthusiasm for the arts and crafts, projects, and activities. He genuinely raved about his experience and wants to continue to join future camps! I am extremely grateful to Dasha and the entire Kids World team for creating such a positive, enriching, and caring environment for him.

Had a great experience with David at City Sports. He really heard me out, listened to what I was…read morelooking for, and was very communicative throughout the process. I appreciated how willing he was to understand what I needed, and I ended up walking away with a membership. Great customer service!

Janitorial staff is extremely rude in the morning watch out. Craziest thing I've ever seen at a gym…read morewas a janitor barricading himself in the gym by tying the doors closed with his belt because he wanted to mop the floors. I stood outside with about 15 other people from 5-6am watching this happen it was truly unbelievable.

Coaching staff seems to have enthusiasm and organized. Only the gym is a little too dark.read more

Awesome coaches, very friendly. My Kids improved a lot in their volleyball skills and techniques. A…read morelot of flexible schedules you can choose from.

My two oldest sons attended Hoopsphere about 10 years ago. Not only did they develop strong…read morebasketball skills, but they also competed in many tournaments and learned invaluable lessons about teamwork, discipline, and perseverance. Ten years later, I brought my youngest son back. As a child with ADHD, school has not been easy for him. Staying focused in the classroom has always been a challenge. But he discovered a true passion for basketball. After returning to Hoopsphere, he couldn't wait to come home and show us the new skills and tricks he had learned. Little by little, we watched his confidence begin to grow. One especially heartfelt moment happened this summer. I made a special--and admittedly bold--request, asking if one of the coaches could spend a few minutes encouraging my son. Coach Vincent went far beyond anything I expected. He sat down with my son, acknowledged the progress he had made, encouraged him to keep working hard and to always be himself, and then presented him with a special medal. What a difference that single act of kindness made. My son came home smiling from ear to ear, proudly showing us the very first medal he had ever earned. Since that day, I've seen remarkable changes. He started asking me to give him harder math problems. He began confidently joining neighborhood kids for pickup basketball games. That one conversation, that one moment of recognition, truly changed him. We will forever be grateful to Hoopsphere--not only for its outstanding coaches and professional basketball training, but even more for the genuine care, encouragement, and love they show every child. They are helping shape young people's physical, mental, and emotional well-being during such an important stage of life. Thank you to all the coaches, especially Coach Vincent. Thank you, Hoopsphere, for making such a meaningful difference in children's lives.

My older son has been coming here for a couple years (he also does/will do the league when his…read moreschedule allows for it) .. and my younger one started 6 or so months now. Both boys enjoy coming here every week.. all of the coaches have been very engaging and work with the kids well. They have made basketball fun while working on their skills. Coach Skip is very friendly and helps make sure all the kids are engaged. He does a great motivating and training the kids. Our kids have seen a lot of growth since joining HoopSphere.

I just threw a 90th birthday party for my mother and chose the University Club to stage and cater…read morethe event for 60 guests. It was fantastic. Chelese, the event manager was extremely easy to work with and the staff was very helpful. I expected the food to be good but it was truly outstanding. I've rarely been to an event for a large number of people where the food was so exceptional and many guests raved about it. I strongly recommend the University Club as a venue for your event.

I absolutely love the University Club of Palo Alto!…read more For me, the highlight is the pool. I love swimming here--there's an excellent lap pool where you can sign up for lanes, a diving board for extra fun, and plenty of open swim time for families. Kids can't get enough of the swim team, and there's even a shaded baby pool that's perfect for infants and toddlers. The tennis courts are top of the line, whether you're playing just for fun or competitively. The tennis pros are fantastic, and the whole tennis community here is great. Pickleball is also really taking off--it's always fun and social. The gym has everything you could want: Peloton bikes, free weights, machines, and a full range of classes. Beyond fitness, people also gather for bridge, mahjong, and other activities, so there's something for everyone. The food is excellent, the full bar is always a plus, and the events calendar is packed. There are great adult activities (salsa dancing, wine tasting, Aloha nights) and plenty for kids too (kids' night out, movie night, and more). Best of all, the community is welcoming and friendly. It's easy to meet people here, and many members end up making lifelong friends. All around, it's a wonderful club--I can't recommend it enough!

My son learned to swim with Pierre within a short period of time. We had attempted lessons at other…read moreplaces before without success. My son was one of the older kids here who didn't know how to swim, so he was self-conscious, but Pierre's expertise and guidance made him comfortable and allowed him to learn without judgment or fear. It was amazing to see him do several different strokes in just a few months time.

MH is okay overall. The tennis courts are nice and there are plenty to reserve from. The pool area…read moreis dark and looks like lights are not all functional. However, the gym needs some improvement. It is full of redundant upper body equipment but has barely anything for the lower body/legs. The closest is a large glute builder machine that is awkward to set up and use. You could use cables to do some leg exercises, but those are often tricky and require people to stand. What if the user is older and balance is an issue? Also, not everyone is skilled to use the barbells at the racks safely. There are no standard lower body machines such as the Leg Press, Leg Extension, Hamstring Curl, and Abductor and Adductor machines. By not having these, the club currently does not have inclusivity for people of all ages / abilities to work the lower body. Mission Hills used to have these machines, but since they brought in the excess of new upper body machines at the beginning of the year, the foundational leg machines are strangely gone. It's a basic expectation for a gym to include some lower body specific machines. The staff keeps saying that they have the lower body machines but that there is no room for them. Something about needing a permit from the city to put these machines in a different part of the gym. It's been 9 months now and still no updates. If they do have them already, maybe they could shift things around and at least get a leg press in there. I wish that management would have done something about this by now.

Top rated club in all of CA. Coaches are top tier while still maintaining a family friendly…read moreatmosphere. This will be our second year playing girls club & I can't recommend this club enough! Far outpaces all other clubs in the Bay.

Attended a tournament here. Good facility. High ceilings. Nice folks managing the club…read more Bring your own folding chairs for spectating and get there early because parking fills up quickly.

Great gym! Always bringing in new equipment to help upgrade. From free weights to machines and…read morecardio equipment this gym is pretty well equipped considering in a small town. Staff and members are always warm and friendly. Only issue is parking can be tough to find open spots during rush hour but I can live with that.

What a dump - I guess staff too lazy to do minor repairs and maintenance like paint touch up, power…read morewashing some of the outside walls and hard surfaces, tighten up handrails, fix loose doors, fix toilet fixtures etc - the list goes on - not to mention the black crap always floating around in the pool. Don't bother responding - all you need to know is in this review, just get it done...