I received an immediate response to my request for an estimate. Tim arrived within the hour and…read morewhen we discussed the project, he suggested a fix without the need for his service. I will definitely call them in the future for my plumbing needs. Very professional. Highly recommend and appreciate Tim not taking a job just for the money when a professional plumber was not required.

I cannot brag on these guys enough. I had new quartz countertops installed. I needed them to come…read moreout before the install to remove my sink and then after to install a new sink. Tim came out and was wonderful. The sink we got was a fancy one with lots of options. It was a very entailed install. Some of the parts were missing (from Amazon) so Tim had to go get some missing pieces. He made it work and he did it without a complaint. I love it. It came out so nice. I dealt with Candy in the office to make the arrangements. She was wonderful as well. She communicated with me and went above and beyond to make them available around the counter install. I would highly recommend them above any others. I have used a few in the Tri-cities are and these guys are head and shoulders above the others. Thank you!!!

Joe has been great! He replaced our panel due to it being old and unserviceable. He has also been…read moreable to work with us even though we are not currently in TN. Joe is responsive and great to work with. I will use him for all my needs.

I needed a 30 amp plug installed at our garage to plug in our camper. I contacted this company…read morethrough Yelp, and Joe called me back promptly to schedule a time to come by. He surveyed the situation and gave me a quote, then returned a few days later to do the job. Unfortunately, once he got started on it, he realized that what appeared to be the correct wiring between the house and garage was not sufficient to carry the current needed for a 30 amp plug. He was very apologetic, but I appreciated his honesty and that he didn't go ahead and install something that wouldn't be any better than the 125 volt extension cord I was already running. He refused payment for his time spent, and even switched out a faulty light switch for us before leaving - again at no charge. I will definitely contact Joe again when I need work done.

Joseph and his crew saved our remodel when the recommended contractor from our insurance company…read moredropped our job. They not only completed our remodel they built the custom cherry fireplace mantle. We love our living room and it's exactly what we were looking for to update our home. They've also repaired our garage door and surround when our son drove the family van into the garage frame. Joseph and his crew are easy to work with, clean thoroughly and are professional in their behavior.

I submitted a request online in November 2024, looking for someone to repair damage from trees…read morehitting my roof. Joseph (owner) responded and we scheduled a site visit. He didn't show up for the initial appt., and rescheduled for the following week- even then he was an hour late. We discussed the repairs and he said he would email an estimate. After hearing nothing for weeks, I reached out to him and he said he would have it by the end of the week. The following week, I reached out again and finally received an estimate. From there on, I would hear NOTHING from him unless I initiated contact. Then the excuses started.. I dealt with this man for three and a half months, with him ghosting me the entire time. At no time did he ever fulfill a promise, or meet a deadline. The last straw was him AGAIN failing to provide information on the repair. That was Feb. 25, and, you guessed it, CRICKETS! I have to wonder what part of "Do It Right" applies to his business.

I have used Briscall electric for several years. Started when we had a 110 lb chandelier come…read moreloose and almost fall 20' up over our entryway. They came immediately and removed it so it wouldn't literally kill someone. From there they have replaced

From the owner: Briscall Electric is a family owned electrical business serving the Tri-Cities area of East…read moreTennessee and South West Virginia since 1998. We provide construction, design and repair services to both residential and commercial customers and contractors. Our success can be attributed to providing our customers consistent value, quality and the friendship that ensures a continuing relationship.

Sump pump Job: Tony Garrett, the estimate and service…read moreperson, was very knowledgeable and professional. Great communicator from the estimate of a specific system requested with options provided of other items for review. Site review one day with estimate given next day. went with the system I requested with the battery back-up he recommended. I recommend him to all who wants quality work in a timely manner. Reasonable rates. SHAZAM

Very pleased with the response and work. We were in dire need on a weekend for gosh sakes!…read more Tony and his team did what they said they would do and solved the problem even though they were working till after dark. Very reasonable pricing. I especially liked that they did not try to "up sell" me. I have finally found my local plumber, Optimus!

Initial contact with Chris and Office Manager was good, but workers sent to do the job were…read moresubstandard. They failed to complete the work they were asked to do. When they returned to "complete" the work, it was still incomplete and we were charged for a second visit.

Chris came out to give a price on my shower. Granted the job was not the usual but required some…read morespecial material to finish. Chris's office called to inform me the materials that came were damaged and would have to be reordered. After that I called for updates several times over months. The office person was nice but finally I asked if Chris would call me to maybe plan another approach to this job but no call. A month went by and I again asked for a call and none came. Not sure who dropped the ball on this job but I am disappointed! Considering that I really like Chris and have had a good experiences with his work in the past, I'm giving two stars.