My son was terminated without ANY warning. Be aware of this place and their lack of compassion if you get upset or frustrated with them. The owner is awful and should not be working in the business of children and families. Back story: We have been dealing with head lice with my almost 2yo son for a week now. Anyone who's dealt with it knows how frustrating it is. After multiple treatments, holding him down to pick each one out, and a visit to the pediatrician (who said it was fine for him to return to daycare after treatment) was met with day after day of being turned away because he wasn't passing their head exams/checks. After the third time, you can imagine the frustration. Naturally, I got super frustrated with the director, Savanah this morning and raised my voice out of frustration hoping to be met with compassion and understanding. I never cursed, used any defamatory language or threatened anyone! NOT ONCE was I told to lower my voice or calm down or let's talk quietly in her office. She never once voiced I was making her uncomfortable and she never asked me to leave. She just let me say what I had to say, unbothered. She finished with the comment that she would have the owner reach out. At that point I told her it didn't matter because I knew what I was going to hear. Afterwards, my husband called to ask about billing/refund since my son hasn't been there all week and was told "oh there's nothing we can do, we still have to charge you, per policy. Oh, and by the way, we're terminating your son from this daycare." No warning- NOTHING. We were in utter shock. We have NEVER had an incident there before and he's been sick multiple times and no issues. I feel like as a director of a daycare you probably have to deal with frustrated parents a lot. To have them not give a single warning or try to deescalate the situation and then just say you can't come back is VERY poor business management by ALL involved. The OWNER Johnie, called us later to follow up and literally told us "it is not their job to regulate the parent's emotions." I could not believe what I was hearing. I am not your employee, I am an upset, overwhelmed parent. If at any point I was making someone uncomfortable or violating any rules, it should have been communicated in the moment- especially by someone with a "title" of DIRECTOR. We even tried offering to come in a talk together to see if it can be resolved but she didn't care about creating a solution or talking it through. I did apologize on the phone to Savanah, voicing I was just frustrated and made a mistake. She dismissed any possibility of resolution and said the decision was final. Just know these are the kind of people you're dealing with when you enroll them here. The kind of administration that puts policy over compassion. The kind that will just replace your kid with next. read more

Unfortunately, I cannot recommend this facility. No issues with the teachers, however, we ultimately ended up removing our child from the school. If you are considering it as an option for your child, the advice I would say is to make sure you're never, ever, ever late. We were late to school by 7 minutes a few months ago when I had car trouble. Last week my nanny encountered traffic and was 1 minute late (no...that's sadly not an exaggeration.) My child (he's 3, by the way) and his nanny were barred from entering the facility. It was only after about 45 minutes of multiple phone calls between myself, my husband, and the program director that they begrudgingly allowed my nanny to drop him off. Needless to say this was traumatic for my child (he didn't understand and somehow thought he was in trouble) and infuriating for the rest of us. It's one thing to take issue up with the parents over policy "violations" (if you can call being 1 minute late a violation), it's another to let the child suffer. Interestingly two days later my child was bitten by another child at school and no one bothered to call/text/message his parents. It seems the owner and the managers are more concerned about petty enforcement than child education or safety. By the way...they are rated well with "Best of Baldwin" county mainly because they incentivize the parents with free tuition and other prizes for voting. So take any reviews you see there with a grain of salt. For parents that are struggling to find a facility for your child (it's a tough process, I know!) make sure you check out the Alabama DHR 'STARS' program. Some facilities (like KinderKids) are a '1' Star facility- this means they meet the basic requirements for an Alabama childcare facility. Any extra stars (2 through a max of 5) means the program has gone above and beyond in specific areas. Good luck to all the other parents out there looking for quality education for your child! read more

I absolutely love this facility! They truly go above and beyond! I am so thankful that we found them!

I am happy with the care that my child receives. I like how everyone that works there is happy and clean. I like how the kitchen is separate from the class rooms. It's more like a actual "school" than a daycare. The kids have a great learning program and I feel like he son is so smart and he is only 2 1/2. The children are carefully looked after and are all loved. The only negative thing I have to say about this place is the nutrition program. They say that their food is nutritious but they feed then powerded sugar donuts for breakfast, coco puffs, and give snacks every day like crème pies, brownies and cookies. I mean sugar every now and then is on but feeding my child any type of sugar before they have teeth and every day is not right to me. We do not eat a lot of sugar but my kid is being fed it daily. I have complained multiple times but all they say is that "we don't have to give him any but he will be singled out". And I don't want him to feel like that, its torture for a kid. I even brought snack subsites like gram crackers for him but they keep forgetting about it. Im a little torn with this place because I love the people, the learning program, facility, and the care he receives. But for the price I pay once a week ($180.00) I feel like the nutrition program needs a makeover. There are other options out there besides donuts. read more