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Kincannon Funeral Home

5.0 (2 reviews)
Open • Open 24 hours

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2 years ago

I cannot thank and recommend Kincannon Funeral Home enough for the service and care they provided when my mother passed recently.

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6 years ago

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Owens & Brumley Funeral Homes

Owens & Brumley Funeral Homes

(8 reviews)

Unprofessional behavior displayed by staff. When heartfelt concerns were brought to the owner, Kreg…read moreKeesee, we were met with more disrespect. Sad and shocked is an understatement. To add insult to injury, after communication regarding our concerns took place, both in-person and in writing, an automated message was sent to our family asking for a review. One more example of how we were just a job to them and our family, concerns, and hurt meant nothing to them. As Owens and Brumley requested, here is their review.

Owens & Brumley has served generations of my family in time of need for decades but they were…read moreparticularly kind and helpful when my father passed away suddenly and unexpectedly of pneumonia at his home. My stepmother was severely disabled and of diminished mental capacity due to her own illnesses, and this left the responsibility for making arrangements to me. This was complicated by the fact that I live out of state and a major hurricane was about to strike. Their office did everything possible to help until I could arrive and even assisted with travel arrangements, speaking to the airline and helping me get a reduced fare. When I arrived, they contacted his life insurance agent and helped me get the necessary paperwork and releases filled out and filed. I was completely ignorant and lost without their help. Adding to my stress and grief was the fact that I had few financial resources and my dad's policy turned out to have limitations due to its type and the short length of time he'd had it. He was only 62, in good health and had expected to need to provide for my stepmother's before himself. His policy would not be fully mature for several more years, leaving me with less money than anticipated. Owens & Brumley's funeral director and business office helped me select, plan and arrange a service and burial that allowed me to lay my father to rest with the dignity and respect he deserved that I could afford. They never made me feel embarrassed or demeaned despite my circumstances. They contacted his minister and arranged for a soloist to sing at his service. They coordinated with a local florist, who helped me select flowers and covered this expense for me, charging it to the expected payment from his life insurance. The Business Office took care of collecting his life insurance and delivered a check for the remaining funds to my stepmother. Lastly, they helped me find a monument company that would allow me to finance a marker. They assured me that all I had to do was contact them when the marker was paid off and they'd see to its proper installation so I wouldn't have to travel back to oversee it myself. They delivered on this promise as well even though it took 18 months for me to pay it off. The funeral directer was at my side throughout the arrangements and was present at the funeral and burial. They even provided ice water at the graveside for everyone due to the day's extreme heat. Owens & Brumley treated us like a member of its own family and made a terrible, traumatic time of deep loss and grief so much easier to bear with their attention to detail and personal concern. I highly recommend them to other bereaved families because they'll serve you to the best of their ability and help ease your burden at a time when you are least equipped to cope. With deep gratitude, the family of Sammy Rousey.

Lockstone R L Funeral Home - Lockstone Funeral Home

Lockstone R L Funeral Home

(2 reviews)

Marty, Adam, & Jenna did an amazing job with my father-in-law's service. From beginning to end they…read morehelped us with everything, from selecting the perfect casket & vault to handling all the details in between. We made several changes throughout the process & there was never any issue. They made an impossibly hard time bearable. The service was beautifully done & my father-in-law looked amazing! We truly appreciate their kindness & compassion through it all. I would highly recommend Lockstone Funeral Home to anyone needing to plan a funeral for their loved one.

I thought long and hard whether to even write this review. Given that A: in some ways, they…read moredeserved a 1 star, and in others, I don't even live in the town the company resides. But after separating myself 5 months from my interaction, I felt I could be balanced and--if no other reason--inform them of my unhappiness. First and foremost was the way we were treated when we walked in the door and that is the fact that we were barely treated when we walked in the door. No sorry for your loss, nothing. Just right this way with profound indifference. Did the owner shake my hand? Only after I offered it. I felt like my presence was not necessary. I mentioned not being from here. But my father was. And I visited here (Weatherford and Thomas) every year for the last 13 years of my life. Thing is my father took care of everything prior to his death (his way of making it easier on us, I guess), so it almost seemed from Lockstone's point of view as if my family wasn't the client, the deceased was. And since he was gone, well...wooptedy do. The owner treated me exactly as anyone from out of town might come to expect a stereotypical treatment to be: as an outsider. Then came the working on the Funeral notice and pamphlet. Here they were acceptable--even kind-- only because I dealt with the owner's son and not the owner himself. The son was thorough, thoughtful (this was only through e-mail); in our days of tremendous stress and grief, he was at least treating me like a friend. Then came the day of the funeral/memorial. We walked up and saw the book that people were to sign. My Mother's name completely misspelled (not just a misspelling: they took the COUNTRY she was from and made it her last name), my name misspelled. On and on. Indifference or not, it just became a little insulting. The owner ran the service and he was well, serviceable. He literally only gave me one sense of humanity. As he said goodbye. I don't mean that sarcastically: it was literally the only time I felt any warmth from him. At that point I was fed up and sealed off so it no longer mattered. Some might say, "Hey, funeral directors need to have a cold demeanor as it's the only way they stay sane in a very morose business." Gotcha. I understand. No problem. Then, dot your eyes, cross your t's and don't make mistakes that further alienate the people you serve. Better yet, make the family who is grieving actually feel as if they they are your client. That's what George Carlin would say is "minimally acceptable." The thing is that Lockstone, who has been around for a very long time (generations, it seems) appears to be one of if not the only horse in this town for this kind of service. Don't know, I could be wrong. But if it is, then hopefully they heed this experience of mine and try to be a little warmer when people need it the most. When I'm that sad, the last thing I need to hear or read into is the mannerisms of a funeral director does not seem to give a care. Lockstone, you could have served my family better.

Kincannon Funeral Home - funeralservices - Updated May 2026

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