I have had a few positive experiences with Henderson as well as a few negative ones. All are…read moreoutlined below. Positive experiences: I have been treated with politeness and patience each time I've called in or emailed the assistant community manager. Setting up an account and payment information is complex, but they have helped with every step. Negative experiences: My car was involved in a hit and run in the parking garage that Henderson theoretically should maintain and manage. Henderson contracts the management of the parking garage to another company. There are no cameras, which makes me feel really unsafe. The employees that I have spoken with have been nice, but that does not change that I have sustained thousands of dollars in damage to my vehicle in their building. The community manager came off unsympathetic and responded with an "I certainly understand that this incident is troublesome". Troublesome? I could have been seriously injured in the incident and now cannot even park in my own condo's facilities without feeling worried about being mugged or followed or hit again. The same week, the ceiling in a shared hallway between condo units leaked so badly, we had to contact emergency maintenance. Going through Henderson's Emergency maintenance line was a nightmare, myself and another resident were sent to voicemail and never got a callback. We had to contact a member of our HOA board to get help. Emergency maintenance didn't show up until 3-4 hours after we first frantically contacted the service, during which time the leak grew and got so much worse.

Renters Beware. Frankly, it is impressive at how incompetent…read morethis company is. We spent a nightmare six months in one of their rental properties before having to seek legal counsel in order to get Henderson to agree to release us from our lease early. Their communication is abhorrent. They are more likely to make "mistakes" than they are to provide any solutions. They will give information that directly contradicts their own documentation. They will claim that they are not responsible for any actual property management, and blame it on the property owner that you are not allowed to contact directly. If you do choose to rent with them I highly encourage you to download any emails, screen shot every maintenance ticket, document all phone calls, and be prepared to spend all of your free time managing your management company. At the very least, bring a property inspector with you on your tour. Henderson Property's only concern is collecting rent each month. My husband and I signed a lease for a house with a private pool included, with the responsibility of cleaning and maintenance covered by the owner. We moved-in late February; the pool was dark green, filled with rotting leaves/yard waste, smelled atrocious, and had an ecosystem of insect life that National Geographic would have found impressive (the pool was covered during our tour). We were promised that by mid-April the pool would be ready for use. Long story short, we learned that the pool was likely non-functional long before we ever signed, we terminated our lease in August, and the pool remained unusable for our entire tenancy. This was despite notifying Henderson multiple times, having to act as the intermediary between the pool company, Henderson, and the property owner, having Henderson claim the pool was safe for use despite multiple independent inspections (and common sense) proving otherwise, and being given more than 15 dates that came and went with no improvement in the state of the pool. This was all while continuing to pay our rent, in full, on time, every month, with electric bills more than triple after the pump was turned on. We also had the pleasure of discovering multiple DIY projects most likely done by the owner. My favorite being the electrical work in the front half of the house that was found to be a "...serious NEC violation...[that] is very dangerous and can cause a fire...". I include that quote specifically because it came from the outside electrician who came to fix the initial electrical issue and discovered the fire hazard in our attic. Henderson was seemingly aware of this for over a month before 1) addressing it and 2) notifying us of the hazard; which they seem to have done by mistake by including the above quote in the maintenance ticket. When we wrote back asking them to confirm if it was safe to use the appliances in that area of the house, that sentence mysteriously disappeared from the ticket, which we have documented evidence of. When we finally believed we were done with this company, we received the itemized list attached to our returned security deposit in the mail. As part of the agreement to break the lease early, and as compensation for the loss of a significant amenity for the entire summer, Henderson agreed to waive our rent for the month of September while we found another house. (Not so) Shockingly, despite multiple emails and a signed document by both us and Henderson, they charged us for the month of September anyway. We are having to provide proof of the agreement they made, in order for them to agree to give us our money back. Once again, they claim this was just a "mistake". Most recently, after they agreed to refund us the money, the check worth an entire month's rent was "lost in the mail". Please be smarter than me and give credit to this and all of the other bad reviews, despite whatever condescending reply Henderson gives. I promise you will find a better rental with literally any other company. We did. I never leave reviews, but as an act of public service... please think twice before renting from Henderson Properties.

Evelyn McCorkle is, without question, Charlotte's finest realtor! Very knowledgeable, attentive to…read morethe needs of her clients and able to connect on any level. She's able to negotiate fiercely when needed and also knows when a soft response does the trick. Her presence made the home buying process seamless. We'll always refer anyone to Ms. McCorkle for your home selling/buying needs. Thanks for everything. James and Latoya Wright, Charlotte, NC (2020)

We are originally from Cleveland, Ohio and were interested in relocating to Charlotte, North…read moreCarolina but were familiar with very little about the city, neighborhoods, demographics or real estate market. The process of relocating to another state with a family of four and purchasing a home was long and at times stressful but I can honestly say we could not have done it without Evelyn's help. She worked with us both virtually and in person between the winter of 2018 and December 2019 when we finally purchased our home in Matthews. Her knowledge of the Charlotte market is impressive but what really sets her apart is her ability to connect with her clients. She's firm and honest but patient and sweet. She listens intently to everything that you say and never forgets the foundational items that are laid out in the initial meeting with her. She ensures she knows exactly what you want as a buyer and will not rest until she finds it. It was a pleasure working with Evelyn and we would highly recommend her to anyone who asks for our help in finding a real estate professional. She still periodically checks on us and has become a friend of our family. She is truly the best.

Jennifer is an amazing client advocate. She is very knowledgeable of the market and process…read more Jennifer is the most organized person I have ever met. Her follow up and communication are impeccable. I highly recommend Jennifer Reagin.

From the owner: I was born and raised in Charlotte. After graduating from the College of Charleston, I moved back…read moreto Charlotte and I have 18 years of homebuilding experience which sparked my passion for real estate. My background and extensive knowledge of construction helped me gain important skills that allows me to specialize in new home sales. As a Charlotte native, I am very knowledgeable and passionate about our community. Watching the explosive growth of Charlotte has been very exciting. Charlotte was a great place to grow up and it continues to be an outstanding city with a real sense of community to raise a family, start your career, and enjoy life overall. I am excited to help others buy and sell their homes in the Charlotte area. When I am not helping people find their dream home, you can find me working out, supporting live music or traveling. I live locally in South Charlotte with my 2 kids.

Working with Molly has been a such a great positive experience!…read more I had met her previous to selling/buying our home but knew I'd want to work with her. Her calming nature and listening skills made me feel comfortable with our decisions through the process. Molly was there for us no matter what time of the day and always very responsive. She kept us up to date every step of the way which took a little longer than expected due to the craziness of Covid-19. I would absolutely recommend Molly.

I purchased a property with Molly several years ago. This month she helped me buy another one…read more Molly is reliable, very knowledgeable, and above all, knows her market well. I highly recommend Molly to anyone who is looking to buy a property in the Charlotte area.

Leilanni was amazing to work with! On time, friendly, knowledgeable- just what anyone would need in…read morea real estate agent! Partnered with me on best ways to get my house sold quickly. Had offers worthy of acceptance within 24 hours of putting on market! HIGHLY RECOMMEND!

From the owner: We specialize in buying and selling real estate. First time buyers with no credit at all.read more

We had a great experience with Jack selling our condo. I've worked with several realtors before,…read moreand all have promised to make to process as painless as possible. But most haven't completely delivered. Jack offers his "concierge service" which really is a full-on concierge for your property sale. You fill out the paperwork to list, and Jack handles everything else. From cost-effective repairs and cleaning services for your property to photos and promotions, he will make sure any punch list from a buyer is taken care of. It's literally that easy - I couldn't believe selling a property could be so effortless. My experience in particular was for a sale of an investment property. I've tried selling it several times before, once being over a year on the market with no interest. As soon as Jack got the listing up, we saw showings and interest from buyers - much more so than our previous attempts. Jack communicates with the potential buyers on a personal level when appropriate. His knowledge of Charlotte neighborhoods, local hotspots, and the advantages of living in a certain part of town really help buyers realize what great opportunities they have when purchasing a property, even if their buyer's agent is clueless. Overall, I can overwhelmingly recommend Jack for a realtor. I really never thought this day would come when we would sell our investment property for what we wanted, but he made it happen. He really is dedicated to taking care of his clients and truly making the selling process as easy as it could be!