Only ended up here accidentally! Was looking for the recommended place next door. Interior is unsanitary, reusing porous material, damaged pedi chairs with dingy pillows. No way it's disinfected. They made me pay for this take off too! I didn't let them finish. Lets not even talk about my toes. Some nails did come out beautifully while I was in there. read more

Kim's Nails - Take off - Nail Salons Near Me - Hammond, Louisiana

I got a dip manicure two weeks ago. A week later, the polish chipped leading to my whole nail breaking off. I have been growing my nails out for months, but due to the chipped polish, one nail broke off and I had to replace it with a fake nail. I went back to get it fixed and they gave me a few nail colors to look at to match with my original color. They did not help with the color matching at all, so I ended up with the wrong color because I chose the closest one from the options they gave me. They also didn't match the shape of my new nail with the original ones very well. A week later, my nails are already lifting and broken off. They rush through the appointment even when not busy. I have had good and bad experiences at this salon, but I should not be paying $50 for a dip manicure to not last more than two weeks. read more

Kim's Nails - Nail Salons Near Me - Hammond, Louisiana

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Upon asking and getting the price before any services were rendered and upon completion of my services my total price was $35 more than I was quoted. They act like they don't understand what you're saying when you're speaking clear plain English. This is absorbed and very poor business practices not to mention very unethical. Definitely contacting the BBB. read more

I got my lashes done here they came off I paid $70 fir them I had an event the next day the lashes start coming off I had to go get them redone else where. I mention it to the owner who told me she will redo them just don't come on Friday or Saturday because they will be busy. However, I came to the nail shop to get my nails rep polish and ask for her to redo them but when I got to the room to have them done, she wanted to give me the $35 lashes after I pay $70 for the ones that came off she tells me that $70 Lashes don't steal on me and it's existing on She was doing me a favor then tell me we don't do refunds I didn't ask for a refund. I asked her to redo my Lashes so she made me upset so I left. I will not come here to get anything else done. I wouldn't advise anyone else either if she handle business like that read more

They do not listen when you ask for certain colors on your nails/ This is the third time. They do not tell you the price of anything until it's time to pay and expect you to pay for nails you didn't ask for . They did t even put matte polish on top of the acrylic for matte nails. My paint is coming off in less than a week . read more

THEY WILL OVERCHARGE OR TELL U A PRICE AND WHEN YOUR NAILS ARE DONE THE PRICE WILL BE WAY HIGHER THAN WHAT WAS TOLD! I've always went to kim's but i stopped for a while and i showed the lady this photo. i told her last time i came i got them for 50$ because instead of getting the ombré i got nude and she said that would be fine. different lady's switch throughout your nails so she was the first lady i told. once i go to the register they try to charge me 35$ extra dollars and one of the lady's tried saying she said it was 50$ without the design, but i showed her the photo and told her i wanted that without the ombré so the only thing left i could possibly be showing her WAS the design, and how could sugar diamonds and a tiny heart possibly be 35 more than before ?they were rude and came up with many excuses. not the best place to go. read more

Kim's Nails - these were what i got. - Nail Salons Near Me - Hammond, Louisiana

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They are extremely rude and do terrible work I brought my daughter, her friend and myself to go get our nails done. One lady yelled at my daughter who literally jumped because they hurt her they hurt her and told her not to move they made her freaking bleed read more

I used to love this nail shop but post COVID things have definitely gone downhill. Kim is super sweet but the new staff she has hired have ATTITUDES out of this world.The lady who I've been getting lately Are very rude and unfriendly and they rush your set. My nails have been looking patchy & i get gel so there's no reason for that. Also the small chubby feminine man who does pedicures is VERY RUDE. He will rush you and speak to you very rudely not to mention he cant paint a decent toe to save his life!!!!!! Currently looking for somewhere else to go. read more

I would absolutely never recommend him or her employees to touch my nails or my feet ever!! Bad Bad business! i've had several complaints I should've never came back the second time after the first time getting a pedicure the girl scraped the side of my feet so bad I couldn't walk on them for over a week and the one that did my nails messed them up so bad and Kim herself had to fix them and told me not to discuss my nails with any of the other customers?? Like I'm grown don't tell me who to talk to first off but then I came back only because it's the day before Christmas Eve and it's hard to get in anywhere from my eight-year-old to misplaced my wallet with all my cash cards everything in it and they literally followed me around like I was a thief and a criminal over $55 bitch you could never try to put me in jail over $55 for no damn nails there's more where that came from! But you won't never get my business again ! Y'all really should take advantage of the loyalty your customers give y'all considering we sit around for hours waiting for service and then when we get it done, it looks like shit and you dare not try to give us a discount take anything off give us anything shit I don't want nothing from you bye! P.s just know that the only way I could post this was to leave a star rating so I guess I'll leave that one store so I can leave my review! Everyone else have a blessed day and a very merry Christmas and happy new year! read more

I called them asked how much a full set of acrylics would be, they said 40$ I went in got the most mediocre acrylic set I have ever received, they did not even cut my actual nails down before placing the tips on, or even push back my cuticles. Worker was very rude the entire time he also kept rubbing his mask after he sneezed to i guess clean his nostrils, very gross. Then in the end they charged me 60$ instead of what I was originally told as 40$. read more

Don't waste your money here they do a horrible job & they have a horrible attitude and are bullys to teens and college students. Will not fix a mess up on their part and will not refund you either they are such conartist.. I can Guarantee If they don't care about how they do their work and they don't care about how the cleanliness their salon is. read more

Kim's Nails - Nail Salons Near Me - Hammond, Louisiana

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This is a terrible place. They reuse pedicure tools and don't soak off your dip entirely to make a new set. I was rushed through everything. My nails are not all the same shape and the new dip wasn't blended properly with the old dip. The polish is bulky and not the color I chose but the tech decided to use it anyway. The owner is extremely rude. I cried after I left because my nails looked so bulky and disgusting and she cut me. read more

This was the worse pedicure I have ever received... The nail techs were very rude and rushed the process the end result was my toenails looked like a 1 year old painted them... Please don't patronize this business!!! read more

2.5 stars. The atmosphere is nice, but my nails were so messy! I got gel polish $20+ and the girst time the woman who polished them didnt go all the way up to my cuticle so it was obvious that i had chucks so nail that werent polished & large air bubbles under my gel. I went back in and told her my nails needed to be neater, she said she couldnt because i needed a manicure... i had a manicure 1 week ago... she still said i needed one... she did another coat, its slightly better but still messy. They seemed used to people having to go back in and complain. Nails should just look better than this when professionally done. The last picture is after.. its still messily applied to my cuticle & they didnt really car about making my nails look the best... i left with cured gel all over the skin on my fingers & in such a dark color its unacceptable. read more

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I ABSOLUTELY HATE MY FEET BEING TOUCHED!! But they found a way to make it less weird. Very friendly environment. The staff is very nice and they keep us entertained. My fiancée has been going there for 7 years and now I understand why. Great people and great prices! read more

Literally the worst nail place EVER! Employees are rude and will tell you no simply because they don't like the color. Shop is disgusting! Overcharge you and make up prices and lie. They will charge you to fix THEIR MISTAKES even though they tell you they won't! DO NOT GO HERE!!! Take your business to zen nails instead of west Thomas read more

Best nail place on the Northshore. I better not have to wait next time, but this family makes me feel like family! They deserve the business. read more

Customer service is real unpleasant. The nail techs don't want to be told if they hurting you are if they did something wrong. They can do good nails if they don't rush. Their pedicure tech ( the one who did my feet) need to retire because she rushed and didn't give me the pedicure my money was worth. Other than that Kim nails in Hammond La Will not receive my money. Oh, if you are a new customer and the real good nail techs are doing your nails and a customer they know comes in. They will stop or rush you to take care of them. It's funny how I leave a tip every time I have came and still don't get good customer service. read more

HORRIBLE PLACE owner has very nasty attitude. Well the owner was about to paint my nails and I am steady telling her there stuff still on my nails. She tell me u won't see it after I put on the top coat so I waited when she was done I still seen it and she catches an attitude with me cause I told her she had to fix it and I got a pedicure the girl took all of 15 mins to do it which means she did a rush job. DON'T GO THERE IF U WANT GOOD SERVICE OR GOOD quality nails. read more

$55 for this!!! def can get cheaper somewhere else not to mention rude af. took a while as well. machines were basically broken. read more

Kim's Nails - Nail Salons Near Me - Hammond, Louisiana

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My nails seemed like they never dried and are still messing up days after going. It's literally only been 3 days and the corners of all my nails are chipping away and the entire polish job is messy. Also only the middle of each nail has a top coat, the surrounding areas simply has polish that's already fading. Will never return. read more

The nails are done pretty most of the time but they do not last at all! They will come off within a week wayyy before your refill is due. I went in there, no longer than a week had passed, and told them my issue and they offered to do another set at a discounted price. So my current set was just trash and basically lost out on my money just to be charged again. That was my last and final time going there. read more

This is my favorite nail salon! The workers are great and the owner is always over their shoulder making sure they're doing a good job. Nice place, music, and people! read more

Kim's Nails - Ombré - Nail Salons Near Me - Hammond, Louisiana

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My experience was great! Walked in and was able to get serviced immediately the ambience was nice and chill and the music was nice as well. I got a gel polish full set and a basic pedicure with gel polish. They offer plenty of options and styles and designs, and there's plenty of polish to choose from!! I also got my eyebrows waxed which i am ALWAYS hesistant about, but they turned out great and still look good - this was about a week ago. I was out in no time! Being so that i am from Atlanta, its hard to find a new nail salon. So far, so good! I will be returning to Kim's Nails. read more

Kim's Nails - Nail Salons Near Me - Hammond, Louisiana

The pedicure chairs weren't sanitized properly & the nail techs need to use gloves when doing your nails--especially if their hands sweat constantly like the tech who did mine! read more

If I could give this place no stars I would! My daughter went here to have shellac taken off and reapplied, it turned out to be an absolutely horrific encounter. The shellac was not properly removed. They ripped it off! This is supposed to be soaked off! She has a bleeding nail from this as well. It is appalling to have licensed professionals doing this to anyone. It goes to show that these people do not care about their clients. Just getting people in and out to make as much money in a day as they can! Disgusting! The next time you think of stepping foot in this place take a look at these pictures and decide if you would want this to happen to you! read more

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I have gone here as a regular customer for quite some time now, and over the past 6 months the service has been unpleasant and less appealing. A nail salon is supposed to be a pleasant, relaxing and enjoyable experience. That is why women go. I kept going back, thinking its "post COVID", it's just an "off day", "they're just busy", etc., but for the past 4 times, I have felt very unwelcomed, and the last time I got very, very unacceptable treatment. They do not communicate with the customers while you're there. Some of the workers appear to be in sleep clothes from having just gotten out of bed. I was shifted around from person to person. One visit I literally had 5 different people work on me bc they just kept switching. My final visit there, a little over a month ago, the lady that did my pedicure is always so nice and she does talk. I do not know her name. Toward the end of my pedicure that she was doing, another lady, whom I think is Ms Kim (the owner), spoke to her in their language, in what appeared to be fussing at her, and she immediately gathered her supplies and went to the next chair/person. Then, that lady that had spoken to her, came over and slopped the polish on my toes, leaving streaks and "holidays" as they say in painting. I said nothing about the dissatisfaction as I was directed to the nail chair. I tell them, EVERY single time, that the overlay my nails has to be SOAKED off bc my nails are already naturally very thin. That's why I do the overlay. For the past several visits, they insist on taking a nail tip and prying under the overlay to take it off. The time bf last, I left with my nails sore for days, but I, again, gave benefit of my doubt. But this time, the lady pried them off, with me jerking my hand back, telling her that it was hurting very bad. I again said they need to be soaked off. She continued on and I had 2 nails BLEEDING, one having been ripped off way back in the quick! I even said, "It is bleeding!" Then she said go wash your hands.... I picked up my purse, went to the front, paid, and told the receptionist that I would not be back and showed her that my nails were bleeding. She said I am sorry. Still to this day, my nails are not completely back to normal. They were torn and ripped off so badly that I have to wait for them to grow back out from being torn back into the quick, and now they're jagged and even thinner than normal due to my nails being ripped off. It was a very unpleasant and excruciating experience. I will never return there. I am usually not one to leave a negative review, but I did not want to do this while I was still so upset and angry. And, like I said earlier, I gave benefit of if the doubt and continued to return, but if it progressively gets worse, as it has, what will be next? Kim Nails, if you read this, please become more caring and considerate of your customers, or I am afraid that you will lose more and more customers. I hope this help you as constructive criticism for future customers. Your salon used to be a pleasant experience to be a part of, but I honestly cannot say that anymore....Rhonda Chavers read more

I have been looking for a place to get a pedicure done (I'm very picky with my toes) so I made an appt & I was taken in on time, the place was empty, and I was just so unsatisfied with the while experience. My appt was at 11 by 11:10 she was already painting my nails. I told her my toes hurt and if she could cut a little shorter, she replied with "you'll look crazy if it cut shorter & there's nothing there I checked already" & she also didn't even clean up my cuticles or put a top coat on my nails. Then i asked for my eyebrows to be done (there was 2 people ahead of me) when I realized they were all doing eyelashes I asked how long, she said "not that long" so I proceeded to pick up my stuff and start to leave when she called another tech to come and do my eyebrows, but they would've let me wait "not that long" if I hadn't asked. Needless to say, my toes hurt that very same day because she didn't properly cut my nails like I asked her to and my nails look like my pedicure is a month old. My eyebrows came out fine but I still wouldn't go back to this place. read more

The nail technicians are very disgustingly rude!!! Hire new management! Please don't waste your time or money because their are other nail salons around town who appreciate that they have a job, and they take pride in their work. read more