1. Kim's Auto Service

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Federal Way, WA

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Kim's Auto Service

3.6 (22 reviews)
Open • 9:00 am - 6:00 pm

Services - Kim's Auto Service

Auto transmission repair

Oil changes

Routine automotive maintenance

Kim's Auto Service Photos

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11 years ago

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10 years ago

I got my tires replaced and got alignment service done for free. Great customer service!!!

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9 years ago

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Review Highlights - Kim's Auto Service

“One day my car had an issue on the freeway and pulled over to check to find the engine light came on with the temperature gauge rising.”

Mentioned in 2 reviews

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Firestone Complete Auto Care

Firestone Complete Auto Care

(87 reviews)

My visit was one of the best experiences I've ever had at any mechanic…read more Jeremiah was incredibly kind and very attentive thank you so much for helping make a frustrating day much better! Great value and ast service !

Visited Firestone after my brother's brand new tire developed a metal chip. Over the phone, staff…read morestarted the hole was too large to repair and a new tire was required. We agreed to proceed based on that assessment. A pickup the vehicle already had a new tire installed, but the original tire was not initially available for inspection. Upon requests, staff brought out our old tire. However, the metal chip had not been removed and raising concern about how the determination of an unrepairable hole was made. Staff then removed the chip in front of us, after new tire had already been installed. The next day, we visited Les Schwab, where technician confirmed the original tire was repaired with a patch and removed a new tire installed by a Firestone. Contact firestone manager to request and a refund of over $300 and return of the tire. Manager agreed. Upon returning to Firestone, manager started he believed the tire from Les Schwab was new, not repaired and reported he could not locate the patched area, implying our account was inaccurate Returned to Les Schwab for documentation confirming the tire was patched, not replaced. Returned again to firestone with the documentation, however, another staff member located the patched repair site, and the refund was issued. While appreciative of receiving the refund and returning the tire, the overall experience was frustrating, marked by a lack of trust poor communication, and repeated statements from the manager suggesting disbelief of our account. Final resolution was satisfactory, but the process significantly impacted the confidence in service and customer care!

Regal Auto Care

Regal Auto Care

(52 reviews)

I requested a quote at 10am Saturday morning for a tire realignment. Corey got back to me in about…read more2 min telling me to come on by when we could and he would fit me in. Les Schwab and other centers didn't have appointments for three days. Come to find out I was driving on a very dangerous situation that Corey and his team took care of for me easily. We all wonder if we are getting screwed by the Auto industry when it comes to repairs and services, for once I trusted the information and I felt the price was right, especially for the convenience of a same day appointment. Corey even told us about how during this pandemic when Discount Tires closed down, his shop honored their warranties for people who needed services last minute. He offered free oil changes and other services for healthcare workers. Just an all around great human being and I'm sure his team is just as great. Excellent communication, personable customer experience, would definitely return for their services in the future!

Brought my lowered 2006 Silverado for alignment front and rear were tucking and had bad camber thy…read morequoted me 260 for a 2 wheel alignment and when I recieved my truck back alignment was still really bad they told me they were only able to adjust toe aka my steering wheel and not my camber so they didn't do a full service and still charged me 260 + tax and didn't want to refund half cause he gave me discount already which was only like 20$ off worst shop dont recommend these guys at all. WHAT A WASTE OF TIME AND MONEY

Kim's Auto Service - autorepair - Updated November 2026

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