1. Kimmy

1. Kimmy

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Manhasset, NY

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Kimmy

5.0 (3 reviews)
Closed 8:00 am - 6:00 pm

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Kids Care Dental - Kids Care dental office !

Kids Care Dental

4.4(27 reviews)
2.1 mi

We have been coming here for years. The office is very professional. The wait could be a bit on…read moreweekends but we love love the doctors here. It's a gem in Long Island for sure

Truly, if I could give zero stars I would. This is mainly for their office staff/customer…read moreservice/booking experience. We had taken one of our children here years ago, under a previous insurance plan--no issues, covered by insurance as expected. The doctor was fine and competent, though I didn't think she was especially gentle or patient with such a young toddler at her first ever dental visit in a kids-only practice. Fast forward to now, new insurance plan, add another kid into the mix. I literally spoke with this office 3-4 times to check whether our new dental plan was accepted as in-network, what we could expect to pay for the visit, and to confirm date, time, location, etc. I spoke with two separate people from the practice. I confirmed with them that our plan WAS IN-NETWORK with this office, and that some or all of the basic visits would be covered under that accepted plan. So we get there day of--my oldest is extremely stressed out and scared about the visit, I fill out the basic paperwork, and literally AS WE ARE ABOUT TO WALK INTO THE EXAM ROOM we're told our plan is: Not accepted Not in-network with them Won't be covered at any percentage They then confidently ask if we'd like to just pay for the visits out of pocket, which would be nearly $300 combined. Why the hell would I have dental coverage for my family if I wanted to pay $300 every time they need an appointment? The front office then disputes whether I confirmed these details or spoke to them at all, suggesting I may have called the wrong number altogether. Then how could you possibly have the 2 scheduled appointments on your calendar for my kids??? Unreal. I will never go back to this practice with my family. It's a shame, because we previously liked their office location and my kids enjoyed their many toys and games. But unfortunately they're either so inept and poorly run they can't properly check whether a dental plan is accepted prior to you stepping foot with everyone into their practice, or they are just disingenuous and running a scheme to bring you in, then tell you you're out of network to try and force you to pay a ridiculous amount out of pocket for what should be a routine and 100% covered exam and cleaning.

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Kids Care Dental
Kids Care Dental
Kids Care Dental - Find us on Northern Blvd

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Find us on Northern Blvd

Kiddsmiles Pediatric Dentistry

Kiddsmiles Pediatric Dentistry

3.1(28 reviews)
1.7 mi

I highly recommend Kiddsmiles Manhasset!! I am so happy with them. I have been taking my kids here…read morefor a few years now. I absolutely love the atmosphere of this office. Everyone just works so well together. They become best friends with the kids the moment they call them in to start their treatment. They make them feel so comfortable, and as a mother,that is super important to me! If my kids are happy, mama is very happy! Thank you Kiddsmiles Manhasset! Keep smiling!

A+++: My children are 9 and 11 and they've been a patient at the KIDDSMILES in Manhasset since they…read morewere about 1 year old. I am a very involved parent (nice way of saying I can be a real b*****) and I have NEVER had a bad experience. Reflecting on my 10 years of experience with this location, has there been a billing issue? Sure, mistakes happen. Have they given me an attitude about it? NO, they look into the problem and correct it. Do I sometimes come with 1,001 questions about my kids teeth? Yes, and they've always answered them. Have I ever been late for an appointment? Yes, and on those few times they've always tried to accommodate. BUT, I would call to tell them I'd be running late and let's be honest - the owner is running a business and just because our lives are running a little hectic doesn't me the whole world stops for us. You being late cuts into someone else's time. What if it was your time someone else was cutting into. My children are not perfect. My son has vasovagal syncope which made having a cavity filled real fun (NOT), needed braces, and doesn't brush well. My daughter is a mouth breather (doing damage to her teeth), has needed a tongue tie procedure, and has already had a cavity filling. At every NEW dental/personal experience in my children's lives, KIDDSMILES has been right there supporting them every step of the way- making them feel safe and loved. They've accommodated us whenever possible when asking for the family room (both your children seem at the same time or sometimes one at a time but together in the same room). Have they ever run behind? Yes, what business that deals with emergencies hasn't??? - name one and I'd call you a liar! I read an article somewhere that shared the owner's dental experience as a child and I said to myself, "Yes! Me too! I also had horrible dental experiences growing up." Choosing KIDDSMILES is the best choice I made with my children's dental care- securing GOOD childhood dental memories for years to come! A+++

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Kiddsmiles Pediatric Dentistry
Kiddsmiles Pediatric Dentistry
Kiddsmiles Pediatric Dentistry

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Joanne M Butler, DDS - Dr.Butler

Joanne M Butler, DDS

3.0(38 reviews)
1.2 mi

Years of loyalty, but no response after X-rays and insurance claim…read more I've been a loyal patient of Dr. Joanne Butler for many years and always appreciated her care, but this recent experience has completely changed my view. Over a month ago, I went in for a maintenance visit and a crown had broken. She explained that she would submit the claim to my insurance and, based on coverage, either repair it or refer me elsewhere. She also took X-rays and an impression for a bite guard. Since that appointment, I've called several times and have not received a single return call. (On one occasion I managed to speak with Ed her husband/office manager but still no callback) Its extremely disappointing to be ignored after so many years as a patient. If the problem was that my insurance didn't pay enough, that should have been discussed honestly--not avoided. What's worse is that X-rays and other services were billed to my insurance, yet there has been no communication, plan, or care provided. I expected better treatment and respect from a practice I trusted for so long. I'll be taking my care elsewhere.

Butler bills for services not performed and then refuses to see you if you do not pay a bogus co…read morepay. I had the bloodiest cleaning services done in June and needed a root canal and crown. I had the root canal done by an endodontist in July and then it took months for her to finally get back to me and booked an appt for late Sept. When I arrived at the office, she had an elderly man as her reception who is actually her husband tell me that I had to pay out of pocket $1050, or she cannot see me. My insurance requires no copayment as she is a in network provider with my insurance co. I told him I want a copy of the bill at that time I seen she billed and was paid for service that I did not receive. I contacted my ins co and filed a grievance against her. I have also read on google, Healthgrades and other sights of other patients with similar bogus experiences with her. I wish I would have read her ratings before going to her. If you have experienced her scam, please contact your insurance co, don't let her continue to get away with billing for service she hasn't rendered or over charging.

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Joanne M Butler, DDS - Welcome to Dr.Butler's office

Welcome to Dr.Butler's office

Joanne M Butler, DDS - Joanne M. Butler, D.D.S.

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Joanne M. Butler, D.D.S.

Kimmy - pediatric_dentists - Updated July 2026

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