This business is crap!! They did my carpets (I have no kids or pets, and only one major stain, easy…read morecleaning job) and the owner/cleaner George Miller screwed me on price. On the phone it was supposed to be $99 for just two rooms. When he got there and got done, it was $155!! And he did no extra work. Not to mention all he did was tear my weave carpet to hell. Do NOT go to SSC Clean. You'll regret it. Waste of money.

From the owner: SSC Chem-Dry offers a proprietary way to clean carpets and upholstery. Using Hot carbonation…read moreextraction, which utilizes 80% less water with No detergents or phosphates. Leaving your carpets dry in 1 to 2 hours. SSC Chem-Dry also provides a scientific approach to remove pet urine from carpets and upholstery, completely safe and Natural - P.U.R.T.

Just WOW! We normally use a higher priced competitor, but went with Pace Pro this time to clean a…read morefew high traffic rooms that had very old and heavy pet stains. The carpets look like NEW after Pace Pro! They got every stain out, were courteous and polite, moved heavy furniture around (then back), and the customer service support from Cassandra in the office was phenomenal! I can't recommend this company highly enough, and they are our new GO TO carpet cleaners from now on. They also have amazing coupons on their website.

PacePro is fantastic! Definitely professionals. They have cleaned our very old carpet 2x now and we…read morehave been extremely pleased both times. They even got rid of cat odors! They are a family- run business, experienced, knowledgeable, show up when they say they will, trustworthy. They explain what their process is and what your price options are very clearly. They are price competitive.

Our carpet is over 25 years old and today looks great thanks to Stanley Steamer. We were thinking…read moreof getting new carpet, not now. They also made our couch look so much better-it was filthy. Your excellent carpet technician's, DALE and KEVIN, were professional, kind, and did an amazing job! And they worked so very well together. I highly recommend, 5-Star performance. Also they told us what they can do for our kitchen floor & grout, amazing, we're doing that next time. Thank you! -Ken and Sue Hansen

I filed the below review back on 4/24 and never heard from the company…read more We spent over $700 on that day for a host of services and yet, no one from the company offered to help, investigate or refund any or all of the cost. If Stanley Steemer had taken the theft seriously, I would have commended them for taking action. Instead they ignored it and I assume the thief is still working for the company. Shame on Stanley Steemer. 4/24 Review: Have used the Rockford Stanley Steemer before but, had a crew out on a recent Saturday to clean carpets, tile floor and, ended up adding cleaning of a leather couch while they were on the job. This was a pretty big job. 1. I was not quoted accurately for the couch cleaning and when the bill was tallied, I was charged a huge amount for a simple wipe down. 2. One of the crew members helped themselves to my mother's purse. Took the whole thing with them. While we missed pulling it out of the room where the couch was cleaned before they arrived, apparently too tempting. 1 crew member was on her own for an hour in that room and just took it! They TOOK a 92-year-old woman's purse. Her SS card, Veterans Admin card, cash, credit card, checkbook. We filed a police report, and I called the manager of the facility. I was not offered anything but a "sorry - hard to hire, staff is normally good...." Careful before you invite them into your home. Very disappointed and appalled.

The owner came out the day after I called and looked at my unit. He gave me an estimate on the…read morespot, and the new unit was installed on the first day MY schedule allowed. They were in and out within half a day. When I called later with a small problem they returned in less than 15 minutes (about the time it takes to drive from their place to my home, so they must have left immediately) and had everything back up and running within just a few minutes. The guys were all very courteous and patient with my numerous questions, gave me reassurances, and seemed very knowledgeable about the system. It's been over a week, and I am loving the new system! Thank you! Also, their driving was FINE!

Hopefully they are better at HVAC then they are at driving! Not following the rules of the road and…read moredisregarding traffic signals and the company's truck must not have working turn signals. Very unprofessional. Based on your reviews, you have decent HVAC people but if "Your Goal is My Comfort" then make sure I feel safe on the road. This happened on 22nd street of Decatur. If you are going to drive awful in a company vehicle, please note, you are representing the company when doing so. I'll be sticking to Design-Air for the future, I think.