Had an issue with my Heating, they came out and had everything working. Wasn't the quickest…read moreturnaround, but am very happy with the results. Finally warm!

Had a negative experience in the past with them, but thought I'd give them another chance. Called…read morethem 4 weeks ago to have a cracked drip pan on AC unit in the attic fixed. We're supposed to show up and no one did. Called again. No call back, then 2 days later someone shows up and says, "oh, I don't climb much anymore. I'll have to put an order in for someone else to take care of that. That was 2 weeks ago and haven't heard a thing. Terrible customer service. Never again.

Industrial services have created beautiful stainless counter tops for us two different times. The…read morestaff listened to exactly what we wanted and executed it perfectly! I HIGHLY recommend them!!

Hired to complete installation of commercial range hood. They came quick, installation work was…read moregood. Estimate provided, "claimed" to be fully insured. After being warned about sprinkler system, an employee caused damage to the system. This man was wonderful, helped cleanup and very apologetic. I contacted IS about bill for installation when it was not received. At this time 2 original technicians came to my business, 1 causing a scene. Stated they would "simply increase the bill to accommodate for the sprinkler repairs". Which is what they did. Refused to turn in to their insurance. BEWARE! If you hire someone who does damage, their insurance is responsible according to the law. Attorney fees were higher than the amount in question, so basically they get away billing this way! No honesty or integrity with this company. I would not recommend them for that reason alone.

CR Neff provides complimentary estimates and are committed to delivering high-quality,…read morecomprehensive service with a friendly approach. The staff are readily available to address any inquiries and ensure thorough cleanup upon project completion. I would highly recommended their services.

I am a local property manager and have called on CR neff and their techs for a wide range of…read moresituations. For the past year, they have responded quickly or contacted us about any delays. All their techs have not only completed the jobs requested but they also detailed to us what the issue was. After a few visits they also gave us a list of questions to help us communicate between our tenants and them, this way we all found solutions quickly! To be honest, one of the simplest and quickest companies in the area. My go to company for plumbing and heating/cooling, plus the office ladies are sweethearts no matter the level of chaos or stress! Great company.

TW did a fantastic job on our air conditioner system that broke down in 90 degree weather. He was…read morevery prompt, efficient, professional, and reasonably priced. I would give more than five stars if possible. Highly recommend!!

We decided to give our home a facelift after 27 years . Will not only helped us with the siding ,…read morebut came to the home and gave us other ideas on how to make it look really nice . His team did an awesome job with taking off the old siding and putting on the new , and the cleanup work was exceptional .​ after doing our home, we decided to put on a new roof at the farm where the work there was done just as well! I highly recommend this outfit for all your needs .

Contacted Adam and Will to take care of my elderly mother's roof damage and her leak into the…read morehouse. They were AWESOME to work with. Even though they were loaded with customers on a months timeline out to the future, they were able to move her to the front of the list due to leak. Great job guys. Not only did they install a new roof, but was able to do all the drywall repair inside the house. They laid tarps to catch all of the debris and nails. There clean up was amazing, couldn't even tell they were there!!!!! Because they were so professional, we decided to buy new gutters on the house from them too! A side note....If you have an insurance claim, they are able to meet the insurance estimates with no problem without any over runs in the cost. They have experience working with all the major insurance companies to exceed your expectation. If you need a new roof, seriously give this company a call. One very satisfied Mattoon customer.

I have Harrelson service my septic system every year. This year, before it was time, my alarm light…read morelit up and I realized my pump was not coming on. I called to move up the date and was able to get a visit within the next 3 days. My favorite part of the interaction was that the person I spoke with reassured me that this was not an emergency situation and that many people don't even have a pump! The technician who came fixed the pump and pumped out the tank. I got a text that work was complete and the alarm light went off. I feel like I am in good hands with Harrelson.

We have long-term rental, and they reliably service the unit each week, are responsive to…read morequestions, great people

Left a message over a week ago. Haven't heard back. So, cannot actually leave any kind of review…read more I just have not had any response. Maybe the machine didn't record correctly?

We ended up hiring Luke who was very apologetic about not responding. But he did a terrible…read morejob--did only part of what we hired him to do and then again did not respond when I tried to contact him. We have had to hire someone else to finish the job and I am in the process of suing him in small claims court. Take your business elsewhere.

I had an emergency meter issue and this company not only answered the phone when I called (the only…read moreones) but they were on my property in a short amount of time. They addressed the problem, keeping in mind my limited budget and did a quality job. They also cleaned up after themselves and were very professional, yet personable while on the job. Definitely my first call the next time I need an electrician.