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    2 years ago

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    13 years ago

    My mother has been a patient of Dr. Kim for over nine years. She has been both a life-saving surgeon and a wonderful caring doctor for her.

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    MacDuff Roger A MD

    MacDuff Roger A MD

    3.9(8 reviews)
    0.1 mi

    Dr. MacDuff USED to be my favorite dr. I recommended every woman I know to him but over the last…read moreseveral years he has fallen to my least favorite. Guess he is too busy to care about his patients anymore. Maybe he has more patients than he can handle and is trying to lose a few. Two years ago, I needed to see him but his appointments were 9 months out. I really wanted to only see him so I figured I could wait. 2 weeks before my appointment, his office left me a message that he needed to cancel and I should call for a new appointment. Whelp, they couldn't squeeze me in and made a new appointment for 9 months away. I sent a Mychart message telling him my problem and can he give me something until my appointment comes. No response at all. I sent a 2nd message and again, zero response. I tried one more time, a nurse responded. Said she would ask him and get back to me. No response. I should have quit him then but still liked him so I stayed. Now, today, I have a simple yes/no question since my scheduled (and soon to be canceled) appointment is still 6 months away. Messaged the office 3 weeks ago. Got an immediate response from the nurse... she will ask him and let me know. No response. A week later asked again. Again got the same response from the nurse and again, no response since. I am so very disappointed, he used to be top notch, now I tell every woman I know to see any doctor other than MacDuff. He is the Worst!

    Biggie Smalls was the illest...and Dr. MacDuff is too…read more Part of the Elmhurst Clinic practice, Dr. MacDuff is fantastic. There are five doctors in this practice and he is easily our favorite. His bedside manner could not be improved upon, he answers all questions, takes as much time as you need, explains things in detail, and sets your mind at ease. Our visits with him feel as safe and loving as getting advice from your (mine, not yours) father. Crossing my fingers (and legs) that our baby is born the day Dr. MacDuff is the obstetrician on call at the hospital!

    Duly Health & Care

    Duly Health & Care

    1.0(3 reviews)
    0.1 mi

    After canceling my appointment 3 days in advance I received a bill for 50. for no show, I contacted…read morethem to tell them I cancelled and they removed the charge. A few weeks later I get a bill from them for the appointment I never had. I contacted BCBS insurance to let them know and found they had already paid out on the fraudulent claim. After 6 conversations with billing and the Lombard office I am still receiving threatening collection bills! Every phone call its the same thing "I am so sorry you've had these problems I will get this info to a supervisor and they will contact you" 0 for 6 on the contact!! I would think after getting paid on a fraudulent claim there might be some urgency to resolve, but instead they send letters and emails threatening for 47.00 I can't trust this Duly anymore, I sure don't want to put my health in their hands!!!

    I saw my doctor on the 16th of September because I'm suffering from severe pain in my right hip…read more After taking X-Rays, it was determined that I need a hip replacement. They gave me a phone number to call to schedule surgery, which I want done a.s.a.p. I called and all you get is voice mail and the message says to leave your information and they will call you back. The message also says to call only once and not call a second time. Today is the 24th of September and still no callback. DULY does not give a damn about patient care, all they care about is cutting corners and making a huge profit. They're the worst medical system in the United States. I have no complaint about the doctors, as they're good, but it's the DULY health system that's rotten. Ever since they took over DuPage Medical, it went downhill fast.

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    Kim Julie, MD - obgyn - Updated May 2026

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