Elliot and the entire team at Green Mortgage are easy to work with and very efficient. This is my…read more2nd time working with Elliot and once again we closed early and under the original estimated closing costs. Don't think twice about using a bank or credit union or you will pay more and end up with higher costs or more headaches. Thanks Elliot and Marci for another successful loan exceeding expectations once again! Shashi and Rachel

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

I recently moved all my banking from a CU in Pennsylvania…read more I worked with Tyra at this branch to setup a bunch of accounts for our family members. She was very responsive and made everything easy. The CU experience has been excellent. I've been a Credit Union customer for over 28 years and have found OnPoint to meet or exceed all my expectations.

I wrote a critical review on 1/16/2018 about a credit card rejection and that OnPoint was not a…read moregood choice for credit rebuilders. As it turns out, the auto system rejection was caused an incorrect Bankruptcy line on my Equifax credit report, which I have petitioned to have removed. Immediately, Nik from Onpoint contacted my for more details and escalated the case to Cindy, Lending Manager. First thing the next morning, Cindy called me personally to discuss the discrepancy and approved me on the spot for a CC with a $10,000 limit, based on my credit score. It was a great experience working with Cindy, Nik and Jess to resolve my frustrations. Based on this experience and their dedication to ensure the best possible Customer Experience, I give a five start rating for OnPoint Credit Union. - Grateful OnPoint Credit Union member.

Bill is the best. My…read morehusband and I were lucky to meet Bill when we were buying our first condo in the Pearl District. From day one, he took great care of us, and up until the end he was volunteering to hand deliver time sensitive documents when we were tied up at work. During a late night epiphany he had on a Saturday, we were able to save over $600 off the closing costs. He just never stopped working for us when we were in the process of closing, and we really appreciated it. What I liked best about working with Bill is the amount of detail and attention that he puts into each step, and his patience to explain every line item and every part of the process. He really took the time to educate us so we can make a smart decision about how to finance our mortgage. Bill was also very flexible when it came down to meetings. Since my husband and I work long hours, we could only meet in the evening. Bill was not only to accommodate this (our first meeting went up until 10pm) and he also came to our apartment multiple times. It seems like he really enjoys his job, and enjoys helping people. We highly recommend him, and look forward to seeing him around the neighborhood, he is a great guy!

We can't say enough good things about Bill. We found our dream home unexpectedly, and needed to…read moremove quickly in order to submit the offer. Bill worked through the weekend with us while we were on vacation out of the country to get everything processed. He quickly and clearly articulated what he needed to move ahead and worked late to get our paperwork in order so we could submit a complete offer. He walked us through every step and helped us understand potential bumps in the road down the line. He was very accessible and responsive. Bill was incredibly informative and went above and beyond our expectations for a mortgage broker consistenly checking in throughout the process and offering his assistance. Because of Bill and his teams due diligence, our offer was accepted in record time. Bill made a stressful process very seamless and has continued to give us insight on market trends and how to ensure we're getting the best deal possible. Bill and his team will be our first call in the future for any other mortgage needs. We can't recommend them more strongly.

Saopan is so amazing. I am a first time home buyer, and a widowed single mother. I had no clue what…read moreto do or what to expect. I first inquired with mortgage brokers through Costco. I had an awful experience and they stated there was no way I would qualify for a loan due to my student loans. My neighbor referred me to Saopan. She was so kind and informative. She provided me with information, step by step on what to expect when buying a home. She was incredibly supportive and went above and beyond. Saopan always responded quickly even in the evenings. She made the home buying process seemless and easy. She was able to get me approved for more than I needed to purchase the home I wanted, with a 2.75% Intereste rate. I am so greatful for Saopan and I would definitely recommend her.

Saopon was recommended to us through our wonderful real estate agent. After breaking ties with our…read morelast lender, she was a breathe of fresh air. We chose Saopon due to her prompt communication, her thoroughness and her helpful and patient demeanor. We were first time home buyers and needed someone to walk us through every step. She was able to work through my tough work history and get us the best loan for our first home! I highly recommend her and will be using her for future home mortgages.

Thanks to Jodi and team for leading me through this process! So many hoops to jump through all the…read moreway to closing, but she was a calming voice through the stressful times. Belay Mortgage Group works with many lenders to find the best deal for our situation. I know Jodi would do the same for any of her clients! Jodi works hard and is very easy to reach! If you're wondering if you could qualify for a home loan or refinance, I would recommend contacting Belay. She'll get you a pre-qualification letter to get started and then guide you through step-by-step! Good Luck!

I recently had the opportunity to work with Jodi on a refinance. While I couldn't get the outcome…read moreI wanted it was NOT on Jodi, it was on me. Jodi's expertise and advice were invaluable in pointing me in the right direction Putting you trust in Jodi to look out for your best interest is the smart move to make.

Jennifer has been and continues to be my go to mortgage lender. I refer her to all of my clients…read morebecause not only does she and her team provide tons of information for first time home buyers, but also top-notch service during the entire transaction. She's incredibly knowledgeable about all of the various loan products out there and is always available when I have questions.

Excellent team to work with! Jennifer and her team were very quick to respond with questions and…read moreconcerns I had throughout the home buying process. Jennifer is very knowledgeable about home loan options and how to get the best rate. Guild is a very professional company with excellent customer service and convenient locations.

This review is being left because of the incredible branch manager, Marja S. She is extraordinarily…read morehelpful. This credit union is very lucky to have her. She went above and beyond to help my mother with a problem today. Thank you so much. Please give this woman a raise.

Hilariously misguided and wrongheaded approach to customer service. I have a checking, savings, and…read morea car loan through this bank purely because of their interest rates. But I spend a couple extra minutes in their lobby, finishing up some financial transactions, and I was harassed by their staff about my presence in their bank ((as their customer!)) no one else was in the bank... And I was dressed entirely professionally, as I was on my way to the office. Probably will never visit them in person again and will move my loan and my checking as soon as possible.

My husband and I were referred to Hayden by a family member as we began our hunt for our home. Best…read morereferral ever! Hayden was incredibly helpful during the pre-approval stage of househunting. Once we found our home and our offer was accepted, Hayden went above and beyond to be there for us through the entire Escrow period and buying process. He checked in on us often and was always on top of what needed to happen and when. Everyone that we worked with mentioned being impressed with how timely, professional and "on top of things" Hayden was. Even more than that, he was so kind and so friendly. We are incredibly grateful for his help and pleased with our choice to use him. We absolutely recommend using Hayden! Go see him at Guild Mortgage - he's amazing!!

From the owner: I joined the mortgage industry in 2015. After three years in wholesale lending, I joined Guild as…read morean originating loan officer. My main focus is to help first-time homebuyers. By educating millennials on the financial decisions that they will be making leading up to and after the purchase of their first homes, I hope to set them on the path of financial security. I enjoy my job because it allows me to share knowledge that will have long-term, beneficial impacts on the lives of others. Guild encourages this mentorship. We openly share expertise among our teams, and always look for ways to educate our clients. When not in the office, I enjoy spending time outdoors with my amazing wife Dusty and awesome dog Uma. Golfing, fishing, snowboarding, and rock climbing are some of my favorite pastimes.

Having dealt with major banks for six decades (I am 78 years old) and several credit unions locally…read moreas well as around the country, I have only good things to say about UNITUS Community Credit Union. For more than a decade, I had two business corporate accounts one in Portland and the other in Vancouver. When the Portland business closed, I decided to make our joint personal checking account a Unitus account. Then in order to increase our options, ,my wife and I opened a Home Equity Line of Credit on our fully paid up house. The processes for everything was easy and without any hassles. While most financial institutions claim that you are a person, they treat you as a number with little regard for who you are or what you want or need. Unitus, in my experience, is just the opposite. I can call any time and resolve a problem or find an answer within minutes. They will even call back without keeping me on hold. Their promises are kept. Their staff is a pleasure to work with for all things. My business partners, my wife and I highly recommend this for almost all financial needs.

Opened a business account and saw that my name was misspelled. I called to let them know and they…read moretold me that I'd have to come in and fill out name change paperwork. My response was that the account manager literally took an imprint of my drivers license before doing the data entry work for the account when I opened my account via video call. Didn't matter. I still needed to come in to fill out the paperwork in order to clean up someone else's mess. I immediately closed the account. What a waste of time and energy.