Very helpful and friendly. PVery knowledgeable. Very convenient. I would recommend them to anyone.read more

Do not get a loan through these dirtbags. They are claiming…read morea lapse in insurance coverage on my auto loan. They added almost $900 to my loan for one month insurance coverage even though I submitted my insurance policy. I am doing everything I can to refinance my loan with someone else. This is how they treat their customers.

Elliot and the entire team at Green Mortgage are easy to work with and very efficient. This is my…read more2nd time working with Elliot and once again we closed early and under the original estimated closing costs. Don't think twice about using a bank or credit union or you will pay more and end up with higher costs or more headaches. Thanks Elliot and Marci for another successful loan exceeding expectations once again! Shashi and Rachel

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

OnPoint is an amazing place to trust your financial needs too. I spoke with corporate and the local…read morebranch in Beaverton and it was exactly what they promised. Great services...unbelievable rates, and that old fashioned personalized service that is hard to come by. Buh-bye BofA and hello OnPoint. Yes it's a pain to switch all your accounts from one bank to another Financial institution, this one will be worth It. Update 9-08-2019. Matt from the Beaverton was awesome helping my son set up his savings account. He even sent him a hand written letter. What a great CU for our family!

So it's been a week after messaging my info to them and they STILL have not returned a call or…read moreemail. The whole " DM us" thing is BS. Responder says for me to "DM" them. Where? Here? There's no way to message you on here. More than likely a bot response and if it's a real person responding STILL a bot response. Absolutely one of the biggest garbage things I've had done. I've been with you for 7 years. And today without warning you terminate my account because I'm poor and had "too many" over drafts even though they were from a gym at the worsed time of month to be billed. And even though I not only paid my bill but the over draft fee. And you didn't even warn me. Then y'all said you were putting into a system that I was a risk and making it hard for me to join another bank or credit union. Talking to others reaffirmed what I've felt for at least a year that you all were turning into a bank underhandedly. With bank like policies etc. you're terrible and I hope others close their accounts. I'm going on every social media and give you a review. Absolutely F off. Zero stars

I've had the opportunity and pleasure to work with James and his team on a few different occasions…read morethis years and I can honestly say I have thoroughly enjoyed working with them. The PDX Home Loan team are not just great loan officers, they are great human beings. They are personable, hard working, communicative, proactive and make the loan process, which can sometimes be frustrating, transparent and enjoyable. I refer all my new clients to James and his team and will continue doing so for many years to come. I truly care about my clients and it feels great to know they are in the best of hands with the PDX Home Loan Team.

Man, what can I even say about James Adair? If you are reading this review wondering whether or not…read moreyou should work with him, YOU SHOULD. HE IS AWESOME. I was an incredibly anxious, first-time homebuyer in 2014. I was terrified of the financing falling through because of a tight timeline. My husband and I were attempting to bump a contingent offer and everything was on the line. We were out of a month-to-month apartment, and if things fell through with our financing, we'd lose our dream home AND have nowhere to live. I was quitting the worst job of my life to start a new one, and was working a lot of hours. Long story short: James' team made the entire process easy and seamless. Working with someone local was paramount. When I made a few mistakes with documentation and paperwork, I was able to just drive it over to their office to make it right in less than 24 hours. They even stayed after hours to make sure I could drop things off. They were comforting and reassuring and really listened to me, and most importantly, they got the job done. Now, fast forward 6 years later. I'm very thankful for the equity I've built in my house and the updates James still sends me about it! I find his emails legitimately helpful and they keep me motivating to look at the big picture of my finances. I can call him to ask his advice about financial instruments and how different choices might impact my property value upon eventual sale. He still listens sincerely without rushing, even when there's no immediate profit in it for him. James is in this business of the long game. He will help you buy this house and, if he can, your next house and the one after that. He's a relationship lender in the truest possible sense and I would send any close friend or immediate family member to him without hesitation.

Pretty swank and very friendly. They had a bowl of water for dogs, but my veterinary tendancies say…read more"Noooooo! That's how diseases spread!" I came in pretty gross post weekend convention and they didn't treat me like garbage, which is always a plus!

on point, you're not my mother. Stop blocking my card, even after we've determined that my card…read moreshould not be blocked are legit. Also, stop dropping my calls when your hours officially end. Oh and also, stop telling me that "my card is OK" when it's not OK and I cannot buy things. Y'all used to be all right, now you're just like every other big bank. You effectively dehumanized Anyone you can't satisfy in nine seconds I'm closing my account

Have always had a pleasant experience banking here. Friendly tellers and managers. Have one…read moremortgage with them and several checking/savings accounts. Online banking has been a breeze and I frequently transfer money between accounts and also use Zelle which is built into their online banking.

Only go here for simple needs. I'd go to a more caring branch if you require a modicum of effort…read more TLDR: Lost a cashiers check, manager had me wait for her lunch break and then let me know she didn't deem my reason good enough to fix it. THIS WAS MY RENT CHECK. Long story: went to this OnPoint. I used to sell cars and on point does a lot of loans in Oregon so I chose them as my secondary bank after my main bank stopped having branches in Portland. I was recently leaving town so I had my rent put into a cashiers check before I left so I knew it was safe. Unfortunately, I left it on the table, and it was thrown away during a cleanup by my roommate. I was very understanding that this was my fault when I got to on point. I was hoping they could fix it quickly but was understanding if they couldn't. My teller let me know that the general rule is that they can't look into anything until 20 days have passed, however he would schedule me with a manager to see if they could do something. I waited for 30 minutes (no expectation for time was set) while I could hear the ladies in the office behind me coming and going and talking about lunch. After the 30 minutes, I was finally seen by the manager and she let me know There was nothing she could do as it hadn't been 20 days and gave me the math on what 20 days would be as if I hadn't already done that 30 minutes ago. I (understandably) inquired as to why I waited if it was gonna be the exact same answer that the guy at the desk gave me and she let me know she was at lunch and that they actually can do something before 20 days if they deem the reason good enough and actually said that she would've done it if I had told her that my partner threw the check in the fire. I immediately let her know how absolutely disrespectful she is, to tell me that my reason wasn't good enough when I'm telling her that it is destroyed and that it is my rent check is incredible. So I drove to another onpoint and told them that the check had been destroyed and that it was my rent check and they made the right calls and had a new one cut for me in 45 minutes. They even made sure that I would promise that if I found the old one I wouldn't spend it and I would shred it., which is really ironic after a woman refused me because my check wasn't destroyed enough. These people were told that it was absolutely destroyed and they still treated it like it might pop up. Shout out to the OnPoint by Ida B Wells high school, they are completely worth the time.

If I could give Christian and his team 10 out of 5 stars, I would! As a first time home buyer, I…read morehad a lot of questions (some of them more than once) but he was always so kind and happy to walk me through everything. He made an overwhelming process seem easy and manageable. What really impressed me the most was how proactive he was in always having my best interest in mind. He genuinely took the time to find the best options and lowest rates. I am so grateful for all of the hard work and support. Christian truly made what felt impossible possible, with the smoothest home buying experience I could have imagined. I can't recommend him enough!!

Tyler at Capital M Lending came recommended to us by our realtor because he can get stuff done! We…read morehad a situation where we had to get a little creative with financing options as we waited for a sale of a property out of state. Tyler was amazing through the whole process in helping to figure out how to find a solution that worked for us. He was so very thorough and explained everything as many times as we needed and to as many people. He was kind and patient every step of the way which really made all of us feel supported the whole way through. If you're not sure who to go with, choose Tyler.

I signed up for Unitus years ago after being treated wonderfully when I wasn't even a member. Fast…read moreforward to today and we closed on our first home. I had always heard about the painful process of home buying and the terrible mortgage brokers and what not. Well, Michelle Hollenbeck made our first go at it extremely easy. She was quick to answer questions, even outside normally business hours. She was professional, she communicated with me during the process and made everything super easy. She really made me feel like she had our best interest in mind during every step of the process. This was totally not the experience I was expecting but I'm so glad I went with Unitus! Once again Michelle, thank you!

I dont understand why my original review was removed but i wanted to wrote a review for Heloc…read moreapplication in this location. Moderator said i couldn't review twice now I repost my review again only for this location. They really wasting my time. The underwriters process is so slow and seems that no one working on the loan, keep calling then for update finally the assistant manager call back with some silly regulatory that no one heard, that the rental income have to be divided by half because your husband is in the tax return!! What a stupid rules that no lender ever have. Wasting my time and really not upto date with the technical loan rules. Dont go to them for loans.

Julee and the team at Guaranteed Rate went the extra mile to make sure that my loan terms were…read morecompetitive and that I was happy with the service I received. As a first time homebuyer I had a lot of questions throughout the process, and I did a lot of shopping around to make sure that I was getting the best deal and customer service possible. Compared to some of the larger, national lenders, I found that Guaranteed Rate offered a more personalized experience. Their team was responsive and helped my feel comfortable while navigating the home buying process. Highly recommend!

A wonderful and collaborative experience. I will definitely work with Guaranteed Rate again! Thank…read moreyou Team.

What a joke of an organization - my bank transferred servicing to them - they transferred nothing -…read moremislaid and allocated my payments wrong - change the policy so that paying every 2 weeks does not work, didn't transfer tax documents or escrow documents.....

This is the WORSE LOAN SERVICER. They are so utterly incompetent that I don't know how they stay in…read morebusiness. As a consumer, we have no choice who are loans are sold to. All I can say is that if you're unlucky enough to have your loan serviced by VALON MORTGAGE, you have my deepest sympathy.