Tyler did a fantastic job keeping us informed of each step that needed to be made and when. Highly…read morerecommend working with Capital M Lending.

If I could give Christian and his team 10 out of 5 stars, I would! As a first time home buyer, I…read morehad a lot of questions (some of them more than once) but he was always so kind and happy to walk me through everything. He made an overwhelming process seem easy and manageable. What really impressed me the most was how proactive he was in always having my best interest in mind. He genuinely took the time to find the best options and lowest rates. I am so grateful for all of the hard work and support. Christian truly made what felt impossible possible, with the smoothest home buying experience I could have imagined. I can't recommend him enough!!

Very helpful and friendly. PVery knowledgeable. Very convenient. I would recommend them to anyone.read more

Do not get a loan through these dirtbags. They are claiming…read morea lapse in insurance coverage on my auto loan. They added almost $900 to my loan for one month insurance coverage even though I submitted my insurance policy. I am doing everything I can to refinance my loan with someone else. This is how they treat their customers.

Great Credit Union…read more Friendly staff. Very helpful. Nice waiting area. My wife and I joined banking forces. So we needed to make changes to her, now our, account. No problems at all. The entire transaction went without a hitch. Glad I made the switch. My last bank wanted to help me more on my last day as a customer but i was over it by then. This location is pretty decent for an ATM also. There are 2 on the outside of the bank branch and a third for Drive Through customers. My wife does most of the banking around our house but I've heard no complaints nor had any myself. That's pretty awesome.

OnPoint Rewards are horrible. I used points on 2/10 between a hotel and Red Lobster gift cards…read morethat I haven't received. Got an email on 2/15 stating "We tried to reach you today, but you were unavailable. Our team received a message stating that you needed assistance with (Membership and points). If you still require assistance, please don't hesitate to give us a call back on 4806663724. Have a great day! Sejal K. CURewards Reservations" Called the number listed and spoke with Carlos who was not only condesending but unknowlegdable. Says I have to call other places to get information. I asked him what was the email refering to since I wasn't even home on 2/15 and my redeemtion was done on 2/10. He just kept repeating himself 10 times saying all they do is refer you to multiple other phone numbers for questions. He couldn't tell what the email referred to. Complete idiot

Michael and his team helped us with our home purchase and were so helpful! Very communicative and…read moreworked with us on a fast close to get the house we really wanted.

My husband and I worked with Michael and his team to buy our first house and are so glad that we…read moredid! From the first day we met with the team, everyone was so helpful and was quick to answer our many questions. It took us some time to find the right home and get through the process. Michael continually checked in and explained everything to us as we navigated what can be a complex, frustrating, or stressful experience. However, between Michael, Justin, and Bethany, we felt so well taken care of and they helped ease much of the complexity and stress. They were always very professional, quick to respond, and very efficient. They were also very transparent with the process, made it clear when certain items were time sensitive, and helped us understand what was standard so we wouldn't worry. We'd definitely recommend Capital M to any of our friends and family and will use them in the future if we move again!

Only go here for simple needs. I'd go to a more caring branch if you require a modicum of effort…read more TLDR: Lost a cashiers check, manager had me wait for her lunch break and then let me know she didn't deem my reason good enough to fix it. THIS WAS MY RENT CHECK. Long story: went to this OnPoint. I used to sell cars and on point does a lot of loans in Oregon so I chose them as my secondary bank after my main bank stopped having branches in Portland. I was recently leaving town so I had my rent put into a cashiers check before I left so I knew it was safe. Unfortunately, I left it on the table, and it was thrown away during a cleanup by my roommate. I was very understanding that this was my fault when I got to on point. I was hoping they could fix it quickly but was understanding if they couldn't. My teller let me know that the general rule is that they can't look into anything until 20 days have passed, however he would schedule me with a manager to see if they could do something. I waited for 30 minutes (no expectation for time was set) while I could hear the ladies in the office behind me coming and going and talking about lunch. After the 30 minutes, I was finally seen by the manager and she let me know There was nothing she could do as it hadn't been 20 days and gave me the math on what 20 days would be as if I hadn't already done that 30 minutes ago. I (understandably) inquired as to why I waited if it was gonna be the exact same answer that the guy at the desk gave me and she let me know she was at lunch and that they actually can do something before 20 days if they deem the reason good enough and actually said that she would've done it if I had told her that my partner threw the check in the fire. I immediately let her know how absolutely disrespectful she is, to tell me that my reason wasn't good enough when I'm telling her that it is destroyed and that it is my rent check is incredible. So I drove to another onpoint and told them that the check had been destroyed and that it was my rent check and they made the right calls and had a new one cut for me in 45 minutes. They even made sure that I would promise that if I found the old one I wouldn't spend it and I would shred it., which is really ironic after a woman refused me because my check wasn't destroyed enough. These people were told that it was absolutely destroyed and they still treated it like it might pop up. Shout out to the OnPoint by Ida B Wells high school, they are completely worth the time.

Have always had a pleasant experience banking here. Friendly tellers and managers. Have one…read moremortgage with them and several checking/savings accounts. Online banking has been a breeze and I frequently transfer money between accounts and also use Zelle which is built into their online banking.

Thanks to Jodi and team for leading me through this process! So many hoops to jump through all the…read moreway to closing, but she was a calming voice through the stressful times. Belay Mortgage Group works with many lenders to find the best deal for our situation. I know Jodi would do the same for any of her clients! Jodi works hard and is very easy to reach! If you're wondering if you could qualify for a home loan or refinance, I would recommend contacting Belay. She'll get you a pre-qualification letter to get started and then guide you through step-by-step! Good Luck!

I recently had the opportunity to work with Jodi on a refinance. While I couldn't get the outcome…read moreI wanted it was NOT on Jodi, it was on me. Jodi's expertise and advice were invaluable in pointing me in the right direction Putting you trust in Jodi to look out for your best interest is the smart move to make.

liz and tu y'all are the best…read more smoothest transaction of all i have ever done this is my 6th purchase in 14 years and at least 6 refinance transactions thank you zink

Had a really great experience working with Tu & his team on a home purchase earlier this year. My…read morehusband and I were not sure that we would still be able to qualify after he needed to change jobs in the middle of our approval process, but we were able to make it possible with Tu's guidance and expertise. Melody & the rest of the team were highly professional, patient and helpful throughout the process as well. Highly recommend!

OnPoint is an amazing place to trust your financial needs too. I spoke with corporate and the local…read morebranch in Beaverton and it was exactly what they promised. Great services...unbelievable rates, and that old fashioned personalized service that is hard to come by. Buh-bye BofA and hello OnPoint. Yes it's a pain to switch all your accounts from one bank to another Financial institution, this one will be worth It. Update 9-08-2019. Matt from the Beaverton was awesome helping my son set up his savings account. He even sent him a hand written letter. What a great CU for our family!

So it's been a week after messaging my info to them and they STILL have not returned a call or…read moreemail. The whole " DM us" thing is BS. Responder says for me to "DM" them. Where? Here? There's no way to message you on here. More than likely a bot response and if it's a real person responding STILL a bot response. Absolutely one of the biggest garbage things I've had done. I've been with you for 7 years. And today without warning you terminate my account because I'm poor and had "too many" over drafts even though they were from a gym at the worsed time of month to be billed. And even though I not only paid my bill but the over draft fee. And you didn't even warn me. Then y'all said you were putting into a system that I was a risk and making it hard for me to join another bank or credit union. Talking to others reaffirmed what I've felt for at least a year that you all were turning into a bank underhandedly. With bank like policies etc. you're terrible and I hope others close their accounts. I'm going on every social media and give you a review. Absolutely F off. Zero stars

Brent and his team helped us realize our dream of living close to our kids. My wife and I were in a…read morebit of a bind to both find a home and get financed in a very short time frame. Brent and his team were amazing. They did everything humanly to possible to make sure that our loan was processed quickly as well as keeping us informed of ever step of the process. We're glad we went with a local Portland company that knows the in and outs of the area and the loan process.

Brent and The Palmer Team at Homebridge were a highlight of the buying process for me as a…read morefirst-time home buyer. People always talk about how buying your first home is one of the most exciting, yet stressful, experiences of your life up to that point. Due to the weight of going through that process, having a team that has your back any time, any day, is HUGE for making the process easier. When I reached out to Brent and Nicole initially, I wasn't even sure if now was the right time. But they immediately got information in my hands that made me confident to move forward, and I'm so grateful for them in helping me and my wife get into our first home. I would give bonus stars if I could, they are all so great! Look no further, this team's service is as good as it gets!

When we bought our first home, we trusted our realtor with her recommendation of Chelsea. At the…read moretime, we obviously had no clue how a mortgage company could make something so complicated feel almost simple. After just closing on our second home, there's no doubt we'll continue to be repeat customers. Chelsea gave us her honest opinions and explained the details we didn't understand so we could be confident with our final decisions. She and Katie went above and beyond to smooth out the rough edges during the process.

Chelsea and team made a potentially stressful and overly-complex process as painless and as…read morestreamlined as possible! She helped with the purchase of our first home, and we went back to her to refinance ten years later. We have nothing but good things to say about Chelsea and her experienced team!