I attended a wedding for a dear colleague with my 10year old daughter at the site and had a wonderful time. In the early morning (3am) I began to feel very I'll and started to vomit. It wouldn't stop. At about noon, I realized that I couldn't drive and needed a hospital and help getting there. I sent my daughter to have reception call me an ambulance. At this point I was having problems with consciousness. She returned promptly with a man who came into the room and said he needed me to clear out straight away, because he had another wedding to prepare for that day. I understood and told him that I needed an ambulance. He refused to call one, noting that it would cost €800 to have one come. I have insurance and, regardless, would have been able to pay for the trip. I am not destitute. Far from it. But he still refused, and said that he was going to contact the wedding party to come and get me and my daughter. He then left to make his calls.
The wedding party was already gone, but some local family was still on site and they came to my room. When he got ahold of those family members, he communicated that one of their guests would not leave. He called me a uncooperative drunk and told them they had to get me out. They came to my room, but by then I had passed out from dehydration. The implored the manager to call an ambulance. When he finally did he told the dispatcher that he had a belligerent drunk on his hands and that she was insisting on an ambulance. I was labeled low priority. After about 1.5 hours my friends had one of the receptionist call dispatch again. They explained that I was labeled low priority because of the initial explanation of it condition. I had begun to change colors by then and was I and put of consciousness. They dispatch had the hotel team get the defibrillator on site in case I lost consciousness. It took another hour for the ambulance to get to me and when they got there, their attitude had been shaped by the not-so-gentleman that aimed at my human dignity.
It wasn't until the medics began to assed me that they realized how serious my condition was. They stabilized me on site and then drove me to the hospital. Three days later I'm still here being treated for my appendix, which they want to remove. Obviously I want to get back to New York where I will feel safe and comfortable, and hope that I will be released in a few days and able to continue treatment in NY.
I was told that o was so dehydrated that my kidneys had begun to fail. Time was of the essence. You manager almost cost me my life. His assumptions were likely due to me being American and brown. His refusal to help me, or to even to call for help endangered my health. read more