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    Photo of Lara D.
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    1 month ago

    Very professional. Actually listened to me when discussing what I wanted. Did a great job. Fair pricing. Ample parking.

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    Ask the Community - Kiesha Ross

    Van Cleef Salon

    Van Cleef Salon

    4.3
    (16 reviews)
    0.6 mi
    $$

    Veronica arrived a bit late, but she was quite inquisitive and a delight to have cut my hair. She…read moreasked many questions to which I had no answers, and she rolled well with it. Great job. What's that smell? It's awesome!

    I am sharing my factual experience as a long-term client of this salon to warn others about a…read moreserious safety issue and how it was handled by management. The hair stylist who cut my hair recently moved out of state. The owner took over some of her customers, myself included. This was the second appointment I had with him.   I arrived at 10:00 AM for a scheduled haircut with the salon owner, Matthew. When I opened the entrance door, an unleashed I was greeted by an unleashed dog that was roaming free inside. The dog immediately lunged toward my chest and bit my left arm. I quickly shut the door to put a barrier between myself and the animal.   When I stepped back inside to look for Matthew, he was late and hadn't arrived for the 10am appointment yet. I spoke to the dog's owner, a man whose wife was getting her hair done, and told him his dog bit me. Instead of apologizing, he raised his voice, telling me I was in the wrong place and asked me why I was there. The stylist on duty offered no assistance or apology either, casually remarking to his client that he didn't think Matthew had appointments scheduled on Sunday. After seeing that the dog was now leashed, I walked over to Matthew's station to grab Kleenex to stop the bleeding from my arm. The dog owner continued to be aggressive, so I stepped outside to call Mathew and instead saw him walking towards the salon with another person.    I explained what happened and we walked back in together. The dog's owner continued to be argumentative, downplaying the visible blood and clear puncture wounds as "probably a scratch." Because he became uncooperative when asked for rabies verification, the police were called to help.   Just minutes later, multiple Nichols Hills police officers arrived on the scene (the officers were very professional and helpful). The dog's volatile behavior was on full display when it growled and lunged at the lead officer who was attempting to take a photo of its tags, forcing the officer to back away. Remarkably, the female dog owner spent the roughly 1.5-hour police investigation continuing to have her hair done and even blow-dried. I finally left the salon around 11:30 AM after the police finished their report, then went straight to Urgent Care where I was treated for dog bite wounds.   As of writing this, I have received no follow-up from the salon owner -- no apology, health check-in, or reschedule request. The best I got while I was there was when Matthew offered me a bottle of water and asked to reschedule later in the week. After that, he left me to greet his 10:30 AM appointment while I waited with the police.    In my opinion, this unprovoked incident was entirely preventable and warranted some type of apology or goodwill. Moreover, allowing clients to leave multiple dogs unleashed inside a private business creates a severe safety hazard that the salon staff completely failed to address. I will not be returning and recommend that you seek another establishment to get your hair cut. For reference, this incident happened at the end of June 2026

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    Hair Coloring - Full Highlights
    Megan does my extensions & color!

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    Megan does my extensions & color!

    Kiesha Ross - hairstylists - Updated July 2026

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