This is based on my experience at the Pearland location, with a Living Social offer.
I bought the Living Social Deal and within an hour I had completed all paperwork. We signed up for the Pearland location on the opening week. Got my confirmation email within another hour. I noticed on my online acct that things looked funny and sent out an inquiry but was assured that we were 100% registered.
Still, I had my suspicions after not getting their newsletter a few days before camp. I looked all over online and in my email, but fortunately my friends was able to forward me the email.
So Monday morning happens and I am shocked to find out they had no information on my children. This was disappointing because one child has a peanut allergy and the other had a friend request. A parent in front of me was turned down because of being full, so I was really nervous until a call was made allowing us in. The next day someone from corporate emailed me to get payment information for pizza friday and I voiced my concerns about the first day mix up. On one hand, I was told it was a printing error and on the other, it was a computer error. But it was eventually sorted out.
One thing worth mentioning is that after we arrived on the first day, my kids were given t-shirts to change into before joining their buddies. The older one, an explorer, was given red. The younger one, a discoverer, was given blue. At some point after I left, tho, the younger one was instructed to change into a red shirt and thusly separated from his buddy. Not only that, but he wasn't even placed with his older brother. Again, I was explained it was a staffing issue, but I could have been asked or they could have looked at the records and found a child older than he to go with the older kids.
When I consulted with a few other families, there happened to be issues with their registrations as well. So make sure you register quickly and completely and get that confirmation.
The kids seemed to enjoy the activities and the weekly themes and lessons were pretty pleasing. The younger kids got a day at the splash pad but were encouraged to take naps daily. The older kids got a field trip on Thursdays. They really liked the rally on Fridays - team oriented and energetic. It was a great way to meet the counselors and buddies they've made, and get some photo-opps.
They serve peanut-free snacks. Altho considering their registration confusion, I made an appoint to go over the peanut allergy stuff with staff members to make sure precautions were made every day and on the field trip. They did cooperate tho.
The lunches are $32/week and there's a pizza friday option for $6.50. That seemed steep, but we did do the friday pizza. It's worth noting that the provided lunches were peanut-free too.
At $12/shirt, I decided not to buy extra shirts despite having to wear them day in and out. I thought when I enrolled in extra weeks that they'd provide another shirt - nope! No courtesy there even though it mostly just amounts to group identification and advertising for them.
Valet drop off and pickup as well as location were personally convenient.
It was worth the LS deal, but probably not the regular price. read more