UPDATE: SECOND CHANCES HAS CLOSED. This store is no longer around…read more ------- (My original review below. Leaving it for nostalgia's sake.) I have been a customer of Second Chances for years, and keep coming back. The owner Leandra is friendly, the prices are reasonable, and in addition to quality used clothing, baby slings, and shoes (affordable, quality used shoes!) there is always a good selection of used toys. There is also a large selection of new toys, mainly the Melissa and Doug brand. If you like that brand, as many do, you will be pleased to find the largest selection of their products I have seen anywhere. As far as bringing things in to consign in the shop, I have had no problems. It helps, I'm sure, that I don't expect her to take everything I bring in (far from it--usually about 20%?), and also, I am not looking for top dollar so much as I am looking to get rid of things. If I am looking for top dollar, or am really attached to something, I post it on eBay or Craigslist--but that goes without saying, I think. It is a great store. Kid friendly to the extreme --Leandra has never been the least bit phased about my kids running around and playing with the unwrapped toys in the store, of which there are plenty, while I shop. I always feel like they ransack the place a bit, and she never seems to mind in the least! (Of course I keep an eye on them as I can, and always tidy up afterwards.) My kids beg to come here! One day when it works out with our schedule, I intend to sign up for the weekly music class offered in her spacious and sunny community room. Or one of the other activities; there are several offerings. I've heard good things about the Spanish class. Second Chances is a true gem, and a fantastic resource for parents in South Amherst! Definitely check it out if you haven't!

Second Chances has been a life saver for my family!!…read more As a working mom with a growing 8-year old daughter I've been able to find age-appropriate clothing here since she was a baby. Leandra, the store owner, helped me navigate choices of baby carriers and baby slings, snow suits, buying baby utensils, lunch boxes, books, pieces for school costumes and Halloween here, birthday trinkets for my daughter's friends and when your child grows mid-season, this store can help with season-appropriate clothing when other stores are selling bathing suits in the middle of winter! Second Chances has helped tremendously with my clothing budget for my daughter as well. I have been a consigner there for a few years now. I bring in clothes, shoes and some toys. Leandra has high standards in selecting pieces that she'll take on and re-sell. (This is *not* like going to any thrift store like the Goodwill or Salvation Army. She won't just take bags of clothes.) I appreciate her care in selecting the items because when I, in turn buy pieces that other moms/dads/grandparents have brought in to consign I know I am buying gently used quality piece that will last the season for my daughter. New clothing and toys are also sold at this store. We get art supplies and travel toys here for our road trips every summer. Money earned through consignment can be used toward purchasing new items as well as the consigned items. Second Chance also has become a communal hub with their community room that offers play groups, yoga for moms and kids, activities for after-school and a drop-in play space for toddlers. It is a nice offering in the South Amherst area for the neighborhood.

My wife was super psyched on her gear with our dog on them…read more Was easy to communicate with as well Thank you!

Great selection of clothing that the owner designs prints and sews himself plus other cool socks,…read moresunglasses and nick nacks. But the best for me is he does custom embroidery of kids drawings on shirts and hats. I got one for a gift for someone else and I now I want my own!

Nana's has a wonderful selection of infant clothes up until about 4 years old. They have some very…read morebeautiful clothes, accessories, and stuffed animals. There is a small table of a limited amount of games, puzzles, and hair accessories.

Wonderful customer service. Was in Glastonbury from out of town and the baby was down to one clean…read moreoutfit. She stayed open past closing and had the outfits I requested waiting at the register. Beautiful quality. Very happy with the purchase. I wish it was closer to home.

What a beautiful Children's Boutique. They have the cutest outfits for boys and girls, costumes,…read morebooks, toys, hair bows and headbands in every color and so much more. I bought an Anna costume for my daughter and she absolutely loved it. I highly recommend you check it out for yourself.

What an amazing gem nestled in the town of Simsbury. This children's store has so many beautiful…read moreand unique items. My experience in the store was excellent. The shop owner Marilyn, was a delight to talk to. She also makes gift baskets so if you are giving a gift it can be made even more special. I recommend a visit to this store.

Service was always superb: you get all the help and time you need to try on clothing…read more If you want suggestions, the owner has a great eye! And I must disagree with the reviewer who said "the owner/manager has a very difficult time being friendly." My dearly departed mother-in-law and I used to shop there often and we had no such experience. Of course, we were friendly types ourselves. I am still wearing a fashionable Bettina Riedel (New York) outfit I bought nearly 20 years ago and it washes and wears amazingly well. I have never been sorry for any item I bought there for myself or as gifts for others; the slightly higher prices has paid off in the long run. At Herlihy's you got what you paid for. Now that my husband and I are shopping more in public (after pandemic isolation) we were headed to Florence to shop when we discovered online that it is "temporarily closed." I hope it will indeed reopen this month as indicated elsewhere online. And how I wish the owner would consider a shop in the Berkshires!

Was shopping for a special outfit for a not too dressy but need to look better than regular office…read moreattire occasion. Greeted with a friendly hello and left to browse. No heavy sales pitch. Excellent. However I did need help and put myself in the hands of the very capable salesperson. She suggested a dress I would never had glanced at if left to my own devices. At my request she gave me a couple of ideas for accessories. Voila! I looked fabulous! Who knew? I give only 4 stars because I think someone under 30 or 40 may not find much at this store. But as I am north of 50 the more mature styles are just what I was seeking. Let the kids show their muffin tops if they so desire, I'd rather not. These are clothes designed to complement a real life woman's body. If you're a skinny-mini size 2, go elsewhere. Mid range prices, not *cheap. But good quality merchandise and the buyer definitely understands her customer base. I will definitely return soon. Great colors, flowy styles. Really nice scarves and jewelry, too. Free parking In Florence.

Went in to once upon a child today to sell my items. The girls were so kind and helpful and I think…read morethe lady who is the manager ended up checking us out and she was such a pleasure she made the selling and buying experience so nice!

awful customer service. Fake nice and rude manager and associate. I was extremely disappointed. We…read morehaven't been in a while and we were never treated like this. We will never go back to Springfield location.

Love the clothes and the shoes! I stop in pretty frequently and the staff is always very friendly…read moreand helpful.

Tons of linen, cotton, Cape Cod looking stuff (to this Midwestern eye, anyway). Selection of beachy…read moregear for men and women, from head to toe--literally. Hats, dresses, scarves, tops, pants, shorts, skirts, and shoes. Also hair accessories, jewelry and other stuff. I liked that they had some fun patterned prints on clothing, rather than all just solid colors.

Beautiful store, great for gifts, unique clothing, perfect baby items, lovely and friendly staff.read more

I bought a dress for my granddaughter, and before purchasing it I asked the salesperson whether I…read morewould be able to return it. She told me yes, as long as it was returned by January 8. A few days later, I decided to return the dress because it was too expensive for a newborn. When I went back to the store, a different salesperson told me that the store only issues store credit. When I explained that the previous salesperson had not mentioned this, she pointed to a small pink slip stapled to my receipt that stated the store's refund policy. I asked to speak with the owner, who repeated that the policy was printed on the pink slip. I explained that the slip was given to me after I had already purchased the dress, which makes it irrelevant. The salesperson should have informed me of the return policy before completing the sale. I also pointed out that the standard expectation is to receive a refund, and that the store should clearly post its return policy--such as on the front window or at the register--so customers can see it before making a purchase. Failing to do so is a deceptive practice. The policy should be displayed prominently in the storefront to ensure fair and transparent business practices. I returned the dress and was issued a store credit. I am now disputing the charge with my credit card company. I've always supported small businesses, but I will no longer support The Blue Marble.

Such a cute little boutique in Avon Village! They carry many high-quality brands and pieces for…read morebabies, toddlers, preteens, teens, and more. It was refreshing to shop at a small, locally owned business where I could touch and feel the clothing before purchasing. Many of the brands they carry are high-quality American or European brands, brands that you won't find at big box clothing stores. Susan, the owner, was very helpful and kind from the moment we walked in. She took a genuine interest in helping us find the right pieces and explained the materials the clothing was made of. I highly recommend this place!

This children's boutique is an absolute Gem!! I have been going there for presents for my grand…read morechildren....from birth to now 6 years later!! Sally the owner always tries to please in such a personable and pleasant manner!! I have ALWAYS found just what I wanted when I went there. We are very fortunate to have Lemon Llama so conveniently located in the Old Avon Village in Avon!! Try It ....You Will Like It!!