This place is terrible we sat in the waiting room for 2 hours and got sick come on do better

It is Ironic that this "doctor" talks about honesty when they have shady billing practices that they sneak on their clients. Their billing practices are anything but honest. We also went to a new pediatrician. She is very nice and they also don't charge people asinine out of pocket fees for answering 10 questions prior to the exam in the waiting room. Again, this place is the epitome of greedy American Healthcare. The fact they charge people for their pre-visit questionnaires is pure capitalistic greed. Kids plus is the Donald Trump of children's health care. Their doctors probably get an extra padded bonus with all those additional shady screening fees they charge their clients. Choose a doctor that isn't greedy and runs their business like some ruthless uncaring shrewd business person with no empathy or ethics. The tone and tenor of their unethical bills and discriminating practices tells you everything you need to know about this greedy business. Notice how he puts "review". This is because this "doctor" only worries about billing people for shady billing practices to add extra profit to their for-profit-healthcare. These people care more about milking money off the parents of the children they care for more than the children's actual health. If you take your kid here and pay for "screening fees" or their ridiculous "late charges" think before you pay. These screening fees are not ethical charges. read more

Both of my children were part of this practice for over 10 years, however, when my daughter had a late diagnosis of Autism, our relationship fell apart. She went into extreme burnout and could not leave the house and refused to do telehealth visits. We were desperate for advice and assistance and of course turned to our pediatrician for help. They did not help though, they sent us a letter terminating her as a patient because she couldn't come in to the office to be seen. This was the exact opposite of what care should be. I regret not sticking with Children's Community Pediatrics. I left because Kids+ talks about their holistic approach to wellness with kids, but that is not how we were treated at all. Beware if you go here. read more

Very cold, factory like operation. Nonstop fees for everything, every time you come. Unprofessional staff with poor judgement.

This place is literally the worst. They will make you wait over an hour after a scheduled appointment with no consideration for your job or schedule. Every time we went for a flu shot I had to carve two hours out of my day. The final straw was being 8 minutes late to an appointment. Being told there was no guarantee a doctor was going to see me by a large troll like woman upfront and then getting a surprise $15 late fee for an appointment I was not even given a 15 minute professional courtesy window to begin with. Never, ever go here. It is a sick child mill with no compassion for people. I will warn every person I know to not only walk but run away! read more

Nothing but good things to say about Kids Plus 1 1/2 years into my child's life! From their free community classes to their careful COVID safety measures to the friendly and engaging front desk staff to their vaccine activism to the skilled and caring physicians to the lifesaving magic that is NEW MOMS COFFEE... I love them! read more

Had a minor accident with my daughter, and the staff was incredibly responsive. Let me and my daughter be seen that day, and had a very thorough even. Super kind and understanding. Love the greenfield office! read more

We were just in a couple days ago for my daughter's well check. I was happy to see every single person in the building wearing masks, maintaining distance, and keeping their hands clean. Receptionist staff are always friendly, welcoming, and helpful. I also appreciate the patient nurses and doctors, especially since my little one is really, really afraid of doctors/shots the whole thing. I like that I can ask whatever I need to at her appointments, and the atmosphere is always supportive, data-driven, and non-judgmental. We will keep coming here! read more

I typically love this office but I am upset about a ridiculous $15 charge for "special handling fee" for a routine blood drawn daughter had (finger prick) following her 9 month well visit. So pissed that the office is charging a handling fee. I called my insurance and even they said that they hardly ever see physicians charging for this. read more

Kids Plus Pediatrics - Pediatricians Near Me - Pittsburgh, Pennsylvania

Kids Plus Pediatrics is a terrible practice and I strongly discourage parents from selecting them as a provider. My toddler has never been consistently seen by the same provider. We had an incident where my daughter was sick and prescribed medication that we believed resulted in a small allergic reaction last time it had been administered to her. Needless to say, the Physicians Assistant prescribed her the medication and my daughter had an immediate reaction, worse than the last resulted in 5 day reaction. The next day, I brought her in to Kids Plus and was seen by a doctor who prescribed a different medication. When the pharmacy received the script, the Pharmacist noticed that the dosage was more than 2x the amount to be distributed per dose, which could have resulted in putting my daughter in a highly sedative state. I was so thankful that the Pharmacist caught this Doctor's mistake. I immediately called Dr. Wolynn, the CEO of the practice, and he addressed the situation and informed me the incident was human-error. I also shared with him concerns about the practices and was told they were working on this as other parents have been complaining. Because my child is never seen by the same doctor, no one is following her health history. I think they are very careless and are packing in as as many patients as they can and forgetting to provide excellent, patient care. After these incidents, I told billing that I would not pay for the care on these two dates. I have also always paid any balances. These services provided could have cost my daughter's life due to carelessness and negligence behavior of the providers. Once again, my daughter was sick last week and brought in for a walk-in visit. She had a fever of 102.4. The registered nurse looked at her and told my husband that she did not know what was wrong with her but to keep an eye on her. She said that hand-foot-and-mouth disease was going around. When my husband checked-out, the practice informed him that we were responsible for the 2 visits in Feb. (the 2 providers errors) and would kick us out of the practice if not paid in full. I had been in communication with billing but still had not connected with them as they needed to final approval from Dr. Wolynn. WOW, they stop at nothing for their money. Shame on them. Healthcare is still a business. Sorry, the practice should eat the cost of their doctors improper care in situations like this. I really don't care about your challenges with insurance companies. Later that same day, my daughter had an incident where she fell. My husband and I took her into Children's Express in West Mifflin and the provider looked at her and looked inside her mouth and said "she has hand-foot-and-mouth disease." Again, another careless, overlooked observation. And, these visits were only 3 hours apart. So please, don't risk the care of your children for a group of providers that are so careless. Our babies deserve providers who care about their health and are not careless and consistently overlook things. And clearly, this is a practice where management is aware of the service issues and are not making any changes. read more

This office leaves a lot to be desired both in terms of medical care and inclusion. My daughter's father and I have joint physical custody and they refuse to update the contact information with both of our addresses/phone numbers. When I brought this up with their staff as a problem since both he and I are jointly responsible for her care, they sent me a certified letter terminating her medical care. Going to find a practice that is willing to communicate with both of us. read more

Took my daughter here like 20 times. Always had a positive experience. Dr G was our favorite. You can find a walk-in visit at any of their 3 sites. read more

We've been going to KPP for four years and couldn't be happier. We love all the doctors and staff. Highly recommend!!

My baby is a little over 18months and he has been going to Kids Plus since he was born. From his first visit I would get his vaccines but I preferred him to get them on a delayed schedule and not several at a time. He's had all of his shots except for the MMR which I declined for now. They had me sign a waiver and for some reason a second waiver after another appt due to declining the vaccine. After I declined they continued to ask me to get the vaccine on several occasions and even approached myself and my husband separately to see if one of us would say yes. I even complained at one point that I felt we were being harassed. We just went to our 18mo appt on 10/20 and everything went well. Not even a week later we received a certified letter in the mail stating my sons care was being TERMINATED due to vaccine non compliance and we have 30 days to find a new pediatrician. If they no longer wanted us at the practice they could have discussed it with us while we were at the appt. I know they have a vaccine policy statement and I also know my rights. The policy statement encourages finding a new pediatrician that matches your views but does not state you'll be terminated for utilizing your right to choose. I also feel that on each occasion that we declined the vaccine there was an opportunity to also explain the possibility of being terminated. What was the point of the waiver if it would result in termination. Although it was ONE vaccine, that is obviously more important than all of the other aspects of my child's health. I know other families That go to Kids Plus who have also declined vaccines but are still patients. So, are we being targeted? What is the difference between my family and theirs.I'm very disappointed in the way the situation was handled. We have rights just not there. Follow their rules or you have to go. No differences of opinion are welcome. read more

I have been going to Kids+ for probably near ten years now, but I have since grown out of a pediatrician after beginning college. While the services at the location were always convenient, quick and helpful, I cannot leave a positive review after continuous dishonest business practices. Over the years my family has had several instances (almost once a year) of the business attempting to charge us for either services that we did not receive or were told would not cost anything, or were covered by our insurance. This almost always took the form of a letter months after the fact saying that we had an outstanding debt, and if we did not pay it we would be discharged from the service--it was always resolved with a quick call and firm words, with the business always admitting their mistake. After nearly two years of not visiting the Kids+ I received a single letter saying that I was being discharged after several failed attempts to contact me about an outstanding debt of nearly $100 (I had received no previous contact, only this single letter and another after the fact). Once again, I had not visited Kids+ in two years--so I have no clue what services they think they have provided me. Just save yourself the headache, and find a different pediatrician. read more

Wonderful doctors and fancy offices don't make up for their rude admin staff. They discharged my kids who were all there since birth when my insurance had a mixup and didn't pay for a visit. Instead of sending me a letter or calling me, they said we were no longer welcome for non-payment. I could have easily paid that bill Lots of great doctors all over the Pittsburgh area. Not losing sleep over losing this place. read more

Poor customer service, questionable business practices and ethics. Told me they took my insurance for my child's doctor when I inquired with the office initially and over a 4 month period took my co-pay for every visit. Then 4 months later they told me they don't actually take my insurance due to them being mistaken (no apology) and that I'm still liable for all services only out-of-pocket. A first statement for outstanding services was received at that time. Their solution was for me to pay them the same rate that the insurance company would have reimbursed them, which appeared to be their idea of a discount. Also didn't even bother to let me know of the issue- just sent me a substantial bill and I had to call in to inquire about what happened and make repeated attempts to try to work toward a solution, which was not obtained. Disappointing because the last date of service comprises almost half of the bill, and occurred the day before my insurance happened to change to what would have ben an in network provider anyway. This could have been avoided if they would have caught the mistake and notified me even a few months in. My family will not be returning. read more

Completely disappointed that patients now get billed an additional fee above the copay amount if the appointment is after 5:00. I have never heard of something like this. Like paying copays aren't enough now random fees for hours they have posted as normal business hours. So $30 copays now become $45 after 5:00. read more

Outstanding pediatric practice. The entire medical team is geared towards delivering the most up to date medical services. The providers are top notch. The most cutting edge pediatric and adolescent medicine in the Pittsburgh area! This can be said for all of their locations. read more

Pleasant Hills office is old and dirty. Waiting and treatment rooms very crowded. Have had to make repeated trips to take care of issues. Dont have faith that the doctors know what they are doing. Was told ear pain was allergies one day, swimmers ear the next. Was told he was sick from dehydration one day and it was the really the flu. read more

We have been coming to this practice for almost a year. Very impressed with the three docs we've seen, as well as a couple of nurse practitioners. Staff is always efficient and courteous. They are been informed and helpful in addressing issues such as food sensitivities and sensory processing issues that many pediatricians are not familiar with or, worse, seem skeptical of. The practice also offers a lot of "support" services (classes for teens, parenting, etc) and a breastfeeding center. Really a great practice for taking care of the "whole" child. read more

I typically dont write reviews but I am very dissatisfied with the way the billing office treated me when I called regarding a question regarding a bill that I felt was inappropriate. I was billed for a nurse showing me an inhaler spacer. The billing office said that it would have been insurance fraud if they didnt. FRAUD?? How about you ask next time before you bill me for something that I already know about. Needless to say we didnt even need this equipment because my son doesnt need an inhaler in the first place. read more

I really wanted to like this office. First a few pros: they do offer a lot of "extras", like toddler time, new moms coffee, and mom/baby yoga. Also, they are attached to Breastfeeding Center of Pittsburgh, which is very convenient for new moms. Unfortunately, that is were the good portion stops. First incident my son went in for a well visit. He was sick with a cold at the time, so they decided to hold off on his shots until he was feeling better. After waiting a week, he went back in for his shots. Even though he was still sick, they decided to move forward with the shots along with an antibiotic to help clear up his cold, which they believed progressed to a sinus infection. He started to break out with a rash midway through the antibiotic treatment. After phoning in to the nurse, she stated it was probably due to the vaccine and to just keep an eye on it, never once asking if he started any new medications. It did not dawn on me either that it could be the antibiotic since he'd had it before. Well the rash got worse, huge itchy blotches all over his body, and that's what it took for them to realize it was a classic reaction to the antibiotic and not the vaccine. Second incident was for a walk in visit for my son who developed a skin lesion on his cheek. My main concern was either ringworm (my husband was currently being treated), or MRSA (there was an outbreak at his daycare). Now the criteria for a walk-in patient 1. older than 4 months 2. symptoms fewer than 3 day 3. routine health problems (like sore throat, ear ache, cough, fever, rash, runny or stuffy nose). All of which my son fit into. However, the receptionist felt he didn't fit that criteria because he's always had eczema in that area and that he would require a longer appointment time and that the first avail was an hour later than the current time. So needless to say, my husband and two year old son waited two hours for a visit that lasted 7 minutes. So much for that longer appointment time that was needed. I wrote a letter to the CEO, Dr. Wolynn, he was quick to respond, and apologized for our frustration. He agreed that what we experienced was out of line and assured me the office staff was aware of their mistakes. Most people would have lost faith by now, but I continued on with the practice. The final straw was just this past week when my son woke up at 4am in what appeared to be respiratory distress. I paged the office twice (4am and 6:30am) and never received a call back. I debated taking him to the ER, but his breathing seemed to quiet down after I got him settled down. I waited until the office opened to get him seen that day, (Luckily, they had appointment times on Sunday from 9-12). When I arrived the medical assistant was very apologetic in regards to the paging system. He stated they have been having issues since starting a new phone system. Although I was fuming inside, I decided to let it go. My son was seen by a CRNP who decided he had a sinus infection due to the fact that he has had cold symptoms for the past two weeks. I was hesitant, but felt she is the expert. I even had him cough for her and asked if a sinus infection would cause that sort of breathing/coughing. She put him on an antibiotic, and sent us on our way. He was off and on the rest of the day. Later that night, he woke up again in distress, this time not getting better as the morning went on. I decided to call the office as soon as they opened, and the nurse said I should go to the ER. We did, and once we got there, they knew in minutes that he had a classic case of severe croup. Very upsetting to watch your child unable to breath, and then not respond to a breathing treatment. I feel this could have been prevented if the diagnosis was correct the day before. He could've have started a steroid sooner, and would've save us all the fear of an ER visit. And lastly, the next day, a KidsPlus nurse called me to schedule a follow up visit for him. I explained to her my frustration, and she said she would have someone return my call that day. My reason being was that I wanted to speak to someone about my co-pay and misdiagnosis prior to arriving at the office. I was too furious to have that conversation with the office staff in the reception area. Well, no phone call that day either. I took my son somewhere else, and they were very accommodating even though it is not typical to see a new patient right off of an ER visit. I received a call the next day from one of the docs, and of course she backed up the CRNP's diagnoses. However, I disagreed with her stating I would not have someone paged at 4am because a cold had lasted for longer than two weeks. Classic croup symptoms are worse at night, and that is exactly what my son had, not a sinus infection. She apologized for everything else, but this was the last straw for our family. Next time my kid, or someone else might not be so lucky. read more