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    Kids Empire Warminster

    3.1 (31 reviews)
    Open 10:00 am - 8:00 pm

    Kids Empire Warminster Photos

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    I booked my son's party at Kids Empire in good faith, expecting a fun, safe, and organized celebration. Our party was scheduled for 2:00 PM, but we weren't admitted until 2:50 PM, and our guests even later. By the time everyone finally got in, several families had already left. Despite this, no refund, credit, or solution was offered. They had everyone standing in the lobby with one person checking in ten parties at once while another handled walk-ins -- total chaos. The facility was overcrowded and unsupervised, with no staff watching the play area and angry parents arguing after being refused refunds or entry. Afterward, I looked up other reviews and realized this is a pattern -- countless 1-star reviews describe the same thing: overbooking, delays, no refunds, and being completely ignored afterward. This company clearly has no systems or accountability in place. To make things worse, they charged me for a cake I never got, claimed they'd deduct $30, then refused to reimburse me when it wasn't taken off. And the "endless gummies" they advertise? None. Not one. I even emailed before the party after learning they'd booked ten parties at the same time -- no response. It's obvious no one is reading or acting on concerns before these events. Kids Empire needs to be held accountable for repeatedly ruining what should be special moments in families' lives. When you pay nearly $40 per child, this kind of negligence and deception is unacceptable. Thankful for our host who was able to make the day somewhat salvageable! Feel bad for these employees who are thrown into an environment where they will continuously fail due to corporate management who only care about $$$ and not the customers who support them.

    Lizabeth A.

    Wow! So happy this opened! Perfect for those rainy & cold days. My son and his friend had a blast they are both 3 years old and we can't wait to come back with his friends and cousins. It's also nice that they have an all day pass so you can come and go when you want! The staff could be more knowledgeable, we asked how much are private parties and how much the motorcycle rides were and they were unsure. We stayed here until 915ish because the staff played a good bye song about leaving. The playground doesn't close until 10pm and they were cleaning up and giving us looks to leave. My son and his friend had a blast and they didn't want the fun to end. I felt like telling us to leave at around 915pm was kind of annoying. Overall it's a nice place!

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    2 months ago

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    5 months ago

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    3 months ago

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    2 months ago

    Jen was great ! The kids really enjoy this place and always have a great time. There's so much to keep them busy and active.

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    2 months ago

    Great equipment and plenty of space. All of the spaces were very clean and there was plenty of seating.

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    7 months ago

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    3 years ago

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    7 months ago

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    1 year ago

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    11 months ago

    My son loves coming to kids empire to play.. the Staff is nice and the place is clean. :)

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

    Awesome place for kids! Super clean and a very friendly and helpful staff! Indoor soccer court is lots of fun.

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    3 years ago

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    2 years ago

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    2 years ago

    Try to avoid that place! Very rude and obnoxious person working inside! Not polite at all.

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    2 years ago

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    2 years ago

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    2 years ago

    Management is rude and not helpful. Employees try and help but management contradicts. Need decent managers.

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    3 years ago

    Hard working group and very nice. This is a very busy place after 5 it really seems to die down. Totally recommend checking it out.

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    2 years ago

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    Review Highlights - Kids Empire Warminster

    It was super clean and the staff were helpful and nice.

    Mentioned in 2 reviews

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    Kids Empire Warminster - kids_activities - Updated May 2026

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