My son just went there for service. They told him no one was available and for him to go to Clayton…read moreor Flowers Plantation area for help-APPALLING! What kind of healthcare professionals refuse to help someone obviously sick! Why was the office open then? The healthcare system has deteriorated to an unacceptable level at this office.

The urgent care and primary is ran out of same office ..i went into there for an issue that had…read morebeen ongoing had already been to er and they done nothing but bill me and say follow up have had pain astending my fingers on my right hand which i use for everything..and the nurse had the bedside manners of a baboons ass because she tried saying i was making it up and she wont the dr and then i was told it was depression so they referred me back to er..and i just went home ..then got called to please come back they wanted to help me after i left..ended up returning for a splint and prednisone which they should have done to begin with instead of nurse insulting me,wasting 2 hrs of my day,gas and i definitely wont go back to see a nurse only board certified doctors..

EXCELLENT, WONDERFUL CARING STAFF! They have gone above and beyond with my husband's care!…read moreIncluding a recommendation to a specialist and the knowledge to change our diets to improve our health! We are in our 70's and feeling great thanks to Corrie and everyone in the Smithfield office! Highly Recommend 5 STARS! Thank you Med First Smithfield,NC sincerely!

Been going to Med First for years now for urgent care visits. Staff is super friendly and helpful…read more Test results get back to you fast. You might have to wait for a little bit if you are a walk in, but it's not too bad. Dr and NP are very knowledgeable and thorough.

My daughter's ear was bothering her - we went into the office and the staff was very nice - but the…read moretreatment room was dirty and there were literally holes in the wall. It was so weird. They cleaned out her ear with water (anytime I've been to an urgent care for this, they've always used hydrogen peroxide) and her ear felt better. But then they billed our insurance for $517.00!!!! We only owe a portion of that, but the principle remains -- they are WAY overcharging for services. I called and left a message for the office manager THREE times to discuss this and she never called me back. It's awful. Stay away.

I visited here on a Friday with a painful knee injury. I saw the PA and she was very nice and…read moreoffered her opinion which sounded great. I was given 2 shots and prescription called in then on Monday I hurt the knee even worse, could hardly walk, I returned to get further treatment. I was given a paper to take to get the xray done (I had to ask where I was supposed to take this), then had to hobble out to my car, park and hobble on a long walk to get it done. I ask if I would hear from them, and was told yes, it probably takes a couple hours. After hearing nothing by 4:30 pm, I called was told someone would call before the end of the day. This did not happen, no one called, I called back on Tues. am and after being put on hold, the lady who answered the phone came back and said" your xrays showed no problems, your knee is fine". I was stunned and "excuse me, but my knee is not fine, I can hardly walk". So when I asked what I was supposed to do now I was told they suggest I go to the hospital or somewhere that can do more etc.. Guess I should have went somewhere else to begin with. I can't believe I got no call back, no real instructions, and no referral to further help. I'm simply amazed at the treatment. I understand they might not be able to really help my problem but they could have certainly been more courteous. Lesson learned.

Do not recommend. Besides the lack of quality customer service, they tried to put me into menopause…read moreearly without a diagnosis. After having diagnostic surgery they told me I did not have endometriosis. Then doctor did not show for my surgical follow up appointment .This week I was diagnosed with endometriosis by another provider just by viewing the images I begged to obtain after my surgery.

Office only allows one person to come with the patient... including babies. I'm three months…read morepostpartum and brought my husband and breastfeeding infant. I was told either my husband or baby could go back with me to see the male doctor. This practice does not serve mothers well if they will not allow them to bring their children. I did not even see the Dr because I do not feel comfortable seeing a practitioner with such a sensitive issue without being allowed a support person.