This was not a good match for our family. I enrolled my infant son in care here, after giving it time and hoping it would get better, we changed daycare and are now MUCH happier (see my other review for more details on that).
The staff starts cleaning up for the evening while children are still being cared for. This means that the bottles of bleach, windex, etc are being sprayed all over the center beginning at 4:00. Every time I came to pick up my son the smell of cleaning supplies was very strong.
The babies sleep where ever they were strapped down. The infant room is full of bouncer chairs, swings etc. The babies are strapped down and turned to vibrate. This is their napping position. My son had a hard time napping this way, each day he napped for 20 minutes. He was 6-9 months old while attending this childcare center. When I picked him up each day, I was told that I needed to send more food because he cries too much. After I spoke with the staff that he actually needs a nap, not more food, it didn't get better. I then spoke with the associate director - still didn't get better. I then spoke with the director - still not better.
They do a great job of changing diapers. He was changed once an hour.
I got off work early one day, came to pick him up early only to find him laying on the floor crying. Red face, sore voice kids of crying. One staff member was filling out the daily take-home log, and another was changing a diaper. No one found it important to pick up the screaming baby to try and comfort him. When they saw me approach the door, they quickly shot each other glances and started making excuses. That was his last week.
When looking at the over all atmosphere of the center, none of the staff members seem to be happy or having fun. I rarely saw staff engaged with the children (in any of the rooms), other than to give direction, "line up", "stop that", etc. I did see cell phones used by some staff members. I am very much against cell phone use at work.
Finally, they are on the high end of pricing. We were paying just under $1,000 monthly for full time care. Wouldn't mind the price if I felt we were getting quality care, but we weren't. read more