My kids have taken camps and classes at Kidcreate Eden Prairie on numerous occasions. And they have thoroughly enjoyed the times they went, which makes our recent experience so disappointing. Two weeks ago my sons took a Saturday night drop off class, when I arrived to pick them up one of their jackets was missing. Not the fault of the staff, these things happen and I understand that. The part that I do not understand and why I will not take my kids there or recommend them to anyone else is the response. From the employees present the night this happened to the staff who has not followed up with me at all after emails and multiple calls and messages from me and my wife. I don't expect you to take responsibility for my sons stolen jacket but I do expect you to communicate with a repeat customer and proactively offer some sense that you care about our negative experience. read more