I spoke to someone named Cassandra She was very helpful and…read moresweet I would have made an appointment but they didn't take my insurance

At first glance this place seemed to good to be true. Effectively communicated and was prompt with…read moresetting up appointments. I guess once they have you in their grasp though that changes. Not only was I charged for a supposed "important and medical necessity" mouth guard that was never provided, I was also ignored and had my phone calls dropped when inquired about it. But they were quick to send me a bill that was not covered by my insurance or care credit card (which they racked up). I paid my dues but still no REFUND for A SERVICE NEVER PROVIDED. You charged for the service, never communicated about said charge or when to make an appointment to receive said "medically necessary" mouth guard, and just added more fees for X-rays and other visits. Also my pain was not regarded on my last appointment. I was in the dental chair for 4 hours getting my permanent crowns in. Never once offered and when asked the dentist said "your pain management is so good and you tolerate pain so well I didn't think to ask." And they had me waiting almost an hour after the crowns to finish a deep cleaning but oddly no pain management offered because the person went home. They also keep harassing my phone and calling me to set up more appointments but still haven't given me a refund for the mouth guard. Definitely fell for the scam of friendly medical office but it's just a business like normal and they just want to milk the cow until it's dry. Thank you for helping me with my teeth, I appreciate the service provided to help but clearly they don't actually care about the patients.

I've been coming to A+ Dental in San Pedro with Dr. Philip Park for years, and my family has been…read morecoming here using my dad's Longshoremen insurance. Because we've been patients here for years, this recent experience with the front desk was extremely disappointing. My original appointment was scheduled for Wednesday, August 12 at 10:00 AM. On Thursday, August 6, the office called me and asked if I wanted to move my appointment to Friday, August 7 at 10:00 AM. I agreed, but later that evening my kids reminded me that they had something going on at school that Friday morning. I called the office as soon as they opened to let them know I couldn't make the newly moved appointment and asked to keep my original appointment date. I was then told I would have to pay a $50 same-day cancellation fee. I was confused because my original appointment was not that Friday--the office had contacted me and asked me to move it up to Friday. I understood that I had agreed to the change, but I didn't feel it was fair to be charged a same-day cancellation fee when the appointment had originally been scheduled for the following Wednesday. Despite this, I called again on August 19 to schedule my cleaning. I was given an appointment for Monday, August 31 at 12:00 PM. I was again told about the $50 fee and was told I could speak with Dr. Park about it when I came in. I agreed. I drove approximately 45 minutes from Anaheim to San Pedro for this appointment, only to arrive and be told there was no appointment for me on the schedule. After checking my information, the front desk staff member told me that I had never actually been scheduled because I didn't want to pay the $50 cancellation fee. This was extremely frustrating because my understanding from our conversation was that I WAS being scheduled for that date and time and could discuss the fee with Dr. Park when I came in. What makes this even more disappointing is that I made a 90-minute round trip, spent money on gas, and rearranged my day based on what I was told by the office. If I was not actually going to be scheduled, that should have been clearly communicated to me when I called. I understand that dental offices have cancellation policies, but there also needs to be clear communication and good customer service. Patients should not have to drive nearly an hour each way only to arrive and find out they were never actually scheduled. After being a patient here for years and coming here through my dad's Longshoremen insurance, I expected much better communication and customer service. I hope management addresses this because this experience was extremely frustrating and could have easily been avoided with proper communication.

Dr. Park saved me from a root canal! I went to him for a second opinion after my first dentist…read moresaid I needed one. Dr. Park was very honest and forthright about my tooth, saying he could try saving it but if there was pain after the filling, I may need one. Wanting to avoid a root canal at all cost, I told him, let's do it! He was very gentle, skilled, and made sure I was comfortable. The tooth came out beautiful! It has been over a month since the filling and absolutely no pain or issues. I'm a little embarrassed about how gross my tooth looked before but had to share pictures on how gorgeous the filling came out. Thank you so much Dr. Park. I promise I'll floss more often

Amazing experience from start to finish! I had three treatments done and they did an amazing job on…read moreall three. Everyone was professional, friendly, and made me feel comfortable throughout the whole process. I'm very happy with my results and would definitely recommend them!

Went in for my regular cleaning, second visit. I just needed…read moreto say that I love this office. It's clean it's comfortable and staff are extremely nice and caring. Dr. Kevin makes you feel comfortable, explains everything that he is going to do and why. I've been to many Dentist in my lifetime and I find him to be the best one that I've ever had. If you're looking for a dentist, please try him out. I think you will appreciate his office and his demeanor.

Very professional. Beautiful, friendly staff, ultra clean office. They show great respect for…read moreyour needs.

My wife and I visited this office for several years and both now found another dentist in town. Dr…read more Sheng is competent enough but the billing practices are sketchy at best. We just received a $496.00 bill out of the blue which included multiple items over several months of services. The office claimed our Delta Premier plan was not paying them enough. I think they overcharge compared to other offices and that was another concern in our dumping them. Also, their mediocre office should be nicer for the premium prices.

My husband and I have been coming here for the past 7 years . The staff and Dr. are so good and…read morenice ! Super reasonable prices too!

This dental practice is absolutely amazing! Everyone is so kind. Victor cleaned my teeth. He did…read moresuch a thorough job. Dr Bob (Autore) is so good at what he does. Makes you feel relaxed. Their prices are fair and there is no waiting for your appointment. Parking is easy. I can't imagine ever going to another dentist ever!

I just wanted to give out a shout out to Amanda And and Michelle A Dentistry today for calming my…read morenerves and removing anxiety. It's reasons like this that bring me back here is because they actually care it's almost like we're family. I highly recommend them for anyone who's looking to get any dental work, gum, work, or just general cleaning.

I want to start by saying that Dr. Mobek and Dr. Cameron Kwiatkowski provided excellent care. They…read morewere kind, professional, and attentive, and I truly appreciate the treatment I received. Unfortunately, my experience with the front desk was very disappointing. I was asked to move my appointment from 3:45 to 3:00. I accommodated the change and arrived early, only to be told that my appointment would actually be around 3:30 or later because another patient's appointment couldn't be changed. Had I known that, I would have taken the opportunity to eat before coming, especially since I was there because I was in pain. When I expressed my frustration, instead of feeling heard, I was asked, "Do you want me to cry?" The staff member then pretended to cry. I found that response unprofessional and inappropriate, particularly toward a patient who was already in discomfort. I do want to recognize the office manager, who stepped in, listened respectfully, and sincerely apologized. She handled the situation professionally and helped de-escalate it. I also requested copies of my X-rays but only received photographs rather than the actual X-ray images. The clinical care I received was good , which is why this interaction at the front desk was so disappointing. I hope this feedback helps improve the patient experience.

Just changed from this dentist and realized how completely unhappy I had been for far too many…read moreyears. I was always deflecting upselling treatments and the concern was more about making money than giving good care. I am highly sensitive to Novocaine and it wasn't until I changed dentists that I found out that there were different types of Novocain that this office won't spend the extra $ to purchase. I have never had so many reminders about a cleaning. Again that is their concern for the $ over being reasonable.

CM from Torrance is absolutely correct. Shady as can be. Dr. Shook is very thorough and likelable…read morebut her husband who does the billing is a snake and completely unprofessional. He pads the bill and gives BS reasons why the bill is padded. I got a quote for cleaning after paying $1,400 at my first visit for an exam and a mouthguard. $1,000 for a mouthguard and four months later (March 2, 2025), Dr. Shook said it was already comprised. I have been wearing mouthguards for 30 yeas and have never had one ever be compromised. $1000 for crap. I went in on March 2 for a cleaning only and was quoted $160. Dr. Shook popped in for five minutes and checked my teeth and mouthguard. When I went to check out, Peter (husband) said it was $268. I said wait, I came in for a cleaning only. He said Dr. Shook has to do an exam every time. I said I was just here four months ago and paid over $300 for my exam, I don't need a second one. He said that is how we do things here. I asked to speak to Dr. Shook personally and he said she didn't have time. Not, let me take your number and have her get back to you. Just plain no, you cannot speak with her. Snake.

I've been going to Dr Jaksic for 30 years or so! He's terrific and so is…read morehis staff!! My brother would go no where else, always said ''Dr Jaksic keeps me out of the house of pain''!! Which is true!

Absolutely love the new digs. Plenty of "private" parking ( a dedicated parking lot ) so no…read morefighting / circling for a spot to park and no more 1/4 mile treks up to the offices. Doc sprung for some new facilities and they are top notch!!! Same unbelievably friendly, lovable staff with new facilities!!! Love Dr. Nick and his staff to death!!!