So, I ordered a Tuesday special, $10/8 piece bucket, and when I got home discovered it was inedible. It had been sitting pre-packed for at least a couple hours. The bucket was actually wet, the skin and breading slime and falling off, and so greasy I couldn't pull individual pieces apart. Unfortunately I was unable to return it, so I wrote to corporate. The response is in the photos. I felt obliged to thank them, also in the photos. Bottom line, don't order any specials, and make sure you inspect all the food before you leave the store. read more

See all

Not worth it for all the money they charge. Soggy food, bag was soggy and the box fell apart when I tried to pick it up. They charged 20.00 for 4 pieces and a cole slaw. Never going back. The service was ok. Girl was polite while I vented. read more

We had to make a quick stop before heading home from a trip and we honestly regretted it. Food was fine but what I assume is the manager, horrible towards her employees. She seemed to be training a teenage girl and she had no patience's and spoke to her in such a rudely manner for not bagging the orders correctly and clearly not taking the time to explain how to do so. On many different occasions she yelled at this same employee and others infront of customers. The humiliation she puts her employees through is not okay. Never going back to this location. This whole situation happened on August 3rd 2025 at 3pm. read more

Went to try their new offering that was advertised for the flavored chicken nuggets with the salad. I don't recall specifics on that, but it was OK very average. Why the three stars. read more

Want some dried out, tough and tasteless chicken? Just eat here ! I try this place periodically thinking it might improve as I have liked KFC in the past. This place is the worst, WORST ! read more

Husband went in for take out 1 3 PC meal of mix extra crispy and original with mash potatoes and gra y cole slaw. His was chicken tenders meal. We got home and his order was fine . Mine had 2 coleslaw, all original and no pots and gravy. I called to get fix. I had no receipt so gal said I would have to come back later in week to get new order. I would not be home then. I also had no receipt either. This location messes up almost everytime I go there. Don't think I'm going back there any time soon. read more

Bunch of idiots work here, they don't even know what they have and don't have. Just got a chicken strip meal there day before yesterday and I go today and "it's only available if you order it thru the app" which I've never had to use before, they tried gaslighting me into saying I never have ordered that before because they wouldn't have been able to do that. Very annoying to be gaslit by a drive thru worker. Lol. read more

I went through drive through 11/6/24 at 9:02pm. Ordered 3 piece tender meal with fries. The fries were cold and stale and the chicken strips weren't much better. I called the store at 2:03pm on 11/7/24. Asked for the manager, he said he was, I explained my experience and started with I'm not looking for a refund or free food. He listened and responded with I'll talk to the evening staff... I said that's all you have to say, not even an apology, I will not return to this establishment. I can get hot for for $12.14 someplace else! RIP KFC Note: The fries were so gross, I refused to give them to my dog! They were disgusting. read more

Never a problem. Always great service. Prices are a little high, but I think prices are up most everywhere.

Probable worst KFC I have ever had..soggy chicken tenders.. cold mashed potatoes covered in coagulated gravy substance... Dont stop at this one in the evening... there are other food options close by. read more

KFC - Couldn't go any further... had to stop for a snack - Fast Food Near Me - Woodburn, Oregon

nah cause imma give y'all actually a 2 star but god damn the chicken was good and all and i specifically told the mf that was taking my ordered i wanted double mac n cheese i am not satisfied with what i got ruined my whole day i don't go to work just to get food that i aint order. The dr.pepper was good as well but wtf is this bonk asss smash potato bonk ass worker bonk ass kfc this is why popeyes is better bro. Thanks for whoever read this have a goof day and may god bless you all stay safe out there. read more

KFC - it's the smash potato or wtv that disgusting shit is and it was supposed to be mac n cheese - Fast Food Near Me - Woodburn, Oregon

I purchased an 8 piece meal for $35 while driving thru Woodburn on my way to Portland. When I got home, the chicken was severely overcooked, dry and leathery; completely inedible. I called the store and they were rude, telling me I'd have to drive back 60 plus miles and refused to give me the managers full name. Both food and customer service are a failure. read more

Went in and ordered a 9 piece bucket with a coupon. only got 7 pieces and didn't realize it until I got home. Chicken was overcooked and dark meat was dry. Very disappointed (again) read more

I ordered my food online was charged over the online price almost $5.00 more, the staff said they don't control the pricing online. Asked for my receipt and they could not provide me with a receipt. Business are screaming we need customers to survive and then customers show up and you over charge them with no explanation. Sorry but I will not be coming back. Not worth the over inflated price for your food, that has tasted the same way for over 30 years. Not a happy customer. read more

Great place to go and get a meal and possibly a couple good meals if you don't eat alot. I love their chicken and mashed potatoes. My favorite is their coleslaw. Always a great family meal option. read more

Parents used to grab this at least two or three times a month for dinner and get the huge buckets full of tons of chicken are used to absolutely love their thighs... And their biscuits with the coleslaw sooooooooo GOOD!! read more

Nora? I believe that's her name? Well anyways I went in and got a famous bowl and she didn't even give me a fork or a straw for my drink. She was giving me really bad attitude. NEVER GOING AGAIN DONT RECOMMEND. read more

Their original chicken tasted old cooked and not fresh, I should've ordered the crispy one.

Screwed up our order twice! Then we had to go inside to get it fixed because the drive thru was just not figuring it out.

Giving them 1 star because the food was fine. Terrible service, the staff acts like they have better things to do than help customer's! you ask for something and they would rather talk on the phone to their friends then help you a paying customer. Other options are close by make another choice read more

I refuse to go to the KFC's in Salem. So we decided to try the one in Woodburn and it too failed to get our order right. And I am pretty sure the mashed potatoes and gravy were microwaved because it was super hot and cold in areas. Wish more Popeyes or Church's or Chic-fil-A's would open around here. read more

I'm assuming Dave is the manager. He was nice and a customer there said that Dave always takes care of him. I waited 15 minutes at the counter to get someone to take my order, someone came by after 5 minutes to say he can't take my order yet until they've caught up. After eventually getting my order taken I waited 30 minutes for food and the order was totally incorrect. I had to wait 15 minutes to get the food corrected. All the other customers were coming back up to the counter to get their order corrected also. Every order I saw that went out had someone going back to get it fixed. Never going back there again, took forever to get food that wasn't even what I ordered. read more

Ok. So the first time they messed up on my order was thru drive thru. I drove back thru and cashier was rude .I started to eat the chicken thinking it was my breast piece but was actually a thigh she demanded it back with my box and then gave me just the breast. Im sorry once they hand you the food its yours and its gross to take back!!! Today i ordered a pot pie and found a bone. Ouch!! The girl just said oh im so sorry!!! Im sorry, to me this is bad customer service and a real eye opener that if businesses keep allowing such bad service and are not wanting to keep their customers happy then I hope they lose business! ! read more

Came here tonight. Called in 35 minutes ahead as I live 30 minutes away. I took an half an hour to get here (because I'm still sitting here waiting for food) and they didn't even have my order done. Everyone is walking around like they're unsure of themselves or their job. I'm sitting next to two very irritated customers and we have watched 7 people get their to go orders quicker than we did when we even called in for our orders. I'm being comped a free cake. But I will never come back. It should take 45 minutes to make a meal someone called in 30 minutes prior to picking up. Better management please. read more

The food was okay(not finger lickin' good). They do not give enough ranch with you meal. The customer service would not give us the amount we should have gotten with our meal. They were going to charge extra and that was a no go. So I was stuck eating dry chicken without ranch and irritation with the employees My advice to other customers, make sure you get the right amount first so this issue does not occur. Also, the bathrooms were nasty and smelt very bad read more

The service was very good. The young man (NM High school Junior) was efficient and very friendly... nice kid! Food was fair... not cooked quite as done as chicken should be... a bit pink near the bone. The bad: the "music" was from K103, very loud and distasteful rock..(Hate that station!) They should realize that the music in restaurants should be for the customers, not the teen age kids. It is hard to enjoy a meal if you must listen to that crap! read more

While the service was fast and the food delicious, the customer service was poor. The woman taking our order was impatient (I had taken someone with me whom had never had KFC). In addition, none of the tables were cleaned. There were crumbs in the chairs and on the tabletops. Closer to the end of our visit, we noticed a mildew-type smell. The restaurant looks remodeled, perhaps their staff needs to be overhauled as well. read more

WORST VISIT EVER FOR $27!!! We went through the drive thru and ordered a fill up meal (bone in crispy chicken) plus a couple extra sides. We get to the window and the guy teenager was less than patient when we asked about sauces and then threw us one sauce even though we got a 7 piece chicken meal. Then the Hispanic woman took over after my husband had to honk to get someone's attention again and debated with us how much chicken we just bought!!!!! Tried to charge us .25 per sauce when we were allowed at least 4 free sauces with how much we got (the paper is on the window to tell you how many you get and for what). We drive all the way home, dig into the box to find 4 little tiny wings that they included in the box as part of the 7 pieces. THEY HAD NO MEAT ON THEM!!!!!!!!! NOT EVEN A REAL PEICE OF CHICKEN!!!!!!. All that hassle and to be let down and debated with over something silly.... never again. to prove we really did have this experience we have our receipt number #2137 cahier was CECILIA. I will be complaining to the corporate and filling out our survey. There was not even enough chicken for us and our 2 kids to share hardly. I am pissed. We live all the way in Wilsonville, so its not like we can just drive all the way back. read more

Since the new building has begun, the service is inconsistent and often incorrect. I always order mashed potatoes without gravy; I usually get gravy all over the potatoes. Be sure to repeat and have them repeat and then check your order before you drive away if you are going through the drive through. I was there last week and they had NO biscuits at 5 PM ! NONE. They offered me an extra cookie ! Seriously no biscuits at 5 PM? read more

terrible service. when i pulled up a teenage boy with attitude said "order whenever." then proceeded to be very short and rude with us. when we got to the window he didn't say anything. we paid and waited for our order and when the food came out he had gotten our order wrong and got annoyed when he had to call his manager to fix his mistake. the manager took care of the payment refund and when the boy gave us our food, it was missing several components of the meal. very disappointed. never going to return read more

8 times out of 10 they'll get your order wrong, in spite of asking the person taking it to repeat it back. Since I always order via the drive-thru, I really don't want to have to open the packages in my car to verify my order. So I keep hoping this time my order will be right and I'm usually disappointed. On the plus side, the manager has provided me with replacement food items when I've called to complain. Also the clerks at the drive-thru window will look through my order to verify it if I ask them. BUT I SHOULDN'T *HAVE* TO DO EITHER! I was really disappointed when the remodel of this store was finished and it didn't include an A&W (they're owned by the same corporation). So, basically, this store is a continuing disappointment. If it wasn't less than a mile from my house and if I didn't love KFC chicken (their mashed potatoes taste like cardboard), potato wedges, and coleslaw, I wouldn't bother with it at all. The home office NEEDS to sit the manager of this store down and have a good, long talk with him about how to TRAIN their clerks. And then the manager NEEDS to sit the clerks down and actually TRAIN them. They're always pleasant but, boy, are they lazy when it comes to filling orders correctly! read more