Down Home Delicious. Mama Sue's is in an inconspicuous…read morebuilding on Congress Ave. in Waterbury, CT. The building may be small but it's the perfect size for a busy kitchen and small front area to pick up great take-out food. Wow....can they put out some amazing down home southern food. They're all very friendly and welcoming and once again....man can they cook. I had the chopped BBQ, candied yams, collard greens, and cornbread. The chopped BBQ is spicy and vinegary. It didn't even need barbeque sauce, but you can get that as well. The candied yams had a spice that I couldn't figure out but it was addictive. I just wanted more. Collard greens were excellent. Cornbread was moist and tender. My wife wasn't that hungry so she ordered the Mac & Cheese. Warm, comforting, and cheesy. She loved it. My cornbread was so good that she ended up eating most of it. Couldn't ask for much more than that. Next time we order I'm going to try the Smothered Pork Chops.

When you are craving Soul food nothing else will do. So while passing by on I-84 from NY to CT we…read morestopped in. The place is tiny and in a residential neighborhood, so if you blink, you'll miss it! The meal satisfied the craving (the fried whiting and collard greens were Banging!) But the sides were not quite like Mama's. A little pricey for the amount of food. Would possibly stop by again. It's Take-Out only!

I've been by this place a generous number of times, but while the idea of going to a chicken and…read morewaffle place interested me, I didn't have the drive to actually go there. However, that all changed once I had seen the other review posted here, and it's by a name I have seen plenty of times before on Yelp. Actually, there are plenty of places in Waterbury that we have in common on Yelp. So once I read that review, that solidified my decision to finally go. By being the second review on here, I hope this place can use what we have said about Rooster's Chicken & Waffles to find ways to improve and become a better place to eat. And yes, this place DEFINITELY could use improvements! It is a small hole in the wall that is hidden from the main shopping plaza it is on. You have to know where it is to come here. Upon arrival, I had noticed that it claims to have been voted the best chicken and waffles in Connecticut. Now that's a bold claim if I've ever heard one. And yes, I will be putting it to the test since I recently had some good chicken and waffles in Bridgeport. Plus, I know when Southern comfort food is good as I've had it both in Connecticut AND in the South, so you can take what I said about putting that claim to the test and bank on it! Customer service is what I would call a work in progress. The cashiers seems nice enough, but I could tell, not just from my order, but another couple that walked in while I was waiting, that they scramble to get everything right. It is like watching a chicken running around without its head being chased by Wile E. Coyote. Case in point, I ordered the 6 wings and waffle combo with a side of spicy Mac n cheese. Now, I chose Cajun for my "sauce", but one would think when you mention you want Cajun they would know it was a dry rub. Apparently this place never got the memo and had to ask after my ordering if that was what I wanted. Oh, another thing I have to mention, this place is small, like walking into a red box. A red, decrepit, run-down box. This was fully confirmed the moment I walked into the bathroom piece and saw the toilet. It was straight broken on the top, and the toilet itself shook when I flushed. So yeah, I DO NOT recommend going to the bathroom here! Now onto the food and drink itself. So this was a mixed bag. What do I mean by that? Well, let's start off with the fact that when I got the Mountain Dew from their fountain machine, it was totally botched! I didn't taste ANY Mountain Dew and instead got basically bland seltzer. I couldn't even finish that. The chicken and waffle was the best thing I had. The chicken was seasoned perfectly with the rub, and it was juicy and tender. I can still say it does not pass the test of being the best in the state, but the chicken carries this meal well on its own. The waffle was good too, a little sugar on the top. Again, not Connecticut's best, but good enough that if you came here, you won't go wrong with just a chicken and waffle order. The spicy Mac n cheese however? I have a bone to pick with that! Whatever cheese was on there was overpowered by whatever spice was thrown on there. I'm a fan of good Mac and cheese, and I love me some good spicy food, but this needed all the public assistance it could get. If you order this, then you need to bring it home and doctor it up with whatever cheese you can find until you can finally taste the cheese! As it came, it was almost inedible. So yeah, while the chicken and waffles were good on their own and carried the meal, these flaws that this place had were too much for me to give this any better than a 2. I hope this place can work out its kinks and be better, but as it is it's just not it.

I've only been here once. Menu is front & back pretty standard "Chicken & Waffles" w. A variety of…read moresides! My choice was a 5pc tender w. Waffle & fountain drink $ 17.00 !! I found that to b a lot for just me, but when I opened the tray, I saw, exactly why it was so much, the chicken tenders r huge! More like boneless chicken breast sized tenders !! The waffle had sugar on it (I think; I know it was very sweet w. A crunch that I believe comes from sugar! Not something I asked for! But I guess, the concept "plays off 1 another" my chicken tenders "were sweating in " inside the styrofoam tray, which made the breading "crispiness disappear" u would think they'd poke holes to avoid this problem but if ur reading this make sure u poke them urself!! That was disappointing, they were ok, but probably tasted way better when they were crispy!! The place has a long table wall w. Few benches, but I'd pass on sitting inside! ! it was freezing in there, after telling him, he quickly accommodated me, turned the AC off & the heat on!!! The floor was super STICKY! Like gross sticky !! I'd luv to know when was the last time the place was mopped!! It gives hole in the wall, its meaning! I will say the cashier was very nice. A small Language barrier but nothing a few "what, huh? & point" didn't fix! LoL I might go back but I definitely wouldn't order a family sized meal! if u order online u can save a whopping 5% !!

Really good fish- good portions and tasty flavor. Doesn't get soggy in the container which is a big…read moredeal for me. This is NYC style which is very cool. They should make some outdoor seating. This is just pick up take out but they could expand very easily. Loved it!

Excelente the food was fresh and cooked to perfection. Best to call in your order, because it takes…read moretime to prepare..

Honestly, I was surprised to see the mall open on Memorial Day, but I figured today would be a good…read moretime to grab something to eat as I prepared to do a little homework for work. Enter Charley's, a food court eatery that was an easy walk to the mall. I've ordered from these guys a few times over the years since they opened, and honestly I'm kinda glad they are still here when plenty of other places to eat here have gone away. I mean, we still don't have a replacement for the Burger King that moved out a few years back, and I noticed the Cinnabon that had set up shop at this food court was gone as well. I went with the Bacon 3 Cheesesteak Meal, adding in the Ultimate Fries and Peach Lemonade. You are also given a free sample whenever you come here which is a nice touch. David was friendly when taking my order which is another plus. This food court's ambiance is about what you would expect in a Connecticut mall these days: a fraction of what it used to be in terms of traffic. Honestly, I don't mind it because that gave me more peace to begin doing some online training while I ate. The lemonade was a good refreshment. It does bug me that the peaches in the lemonade all want to settle at the bottom and not mix itself in when I stir it, but that's about my only gripe there. The fry on its own has a light crunch to it, not too bad of a spud. Honestly, the toppings added on to make the Ultimate Fries are what help make this side more flavorful and will probably be how I continue to order these fries in future visits. As for the sandwich itself, I've already come to accept that there is no such thing as a true Philly cheesesteak from Charley's, so it's best to temper my expectations when coming here. The roll it comes in was nothing special, but honestly I can't really complain when factoring in the price and convenience. You don't come here expecting a 5-star meal. You come here for something quick without breaking the bank. Once I take that into consideration, it's really all I can ask for.

Very puny portion, shocked at how small it was for the price. Not only that, but sandwich was…read moreunderstuffed. And NOT ONLY THAT, but I was supposed to get a BOGO and I only got one sandwich. Also, they gave the wrong chips and the drink was way over priced. I will never order there again.

The food and the customer service was impeccable. I found no complaints. The outside wasn't too…read moreappealing. But the delicious food makes up for all that. Sorry no pics I was too hungry. But I did order the fried whiting and season French fries. Plus they have organic homemade all natural juice. I live in Boston, but will def be back. Thank you

I was so impressed with the food, service, and portions. The location is hiding a little behind the…read moregas station but once we found it and walked in they were warm and welcoming and once they'd opened all the way we ordered. There is no way this could be considered fast food, but definitely worth the wait. You gotta figure moms will make you wait for her food and this is just like mom makes it. Everything we tried reminded me of what I grew up with and a hidden gem in Connecticut. Will definitely return if in the area. Chicken, Mac, green beans, candied yams, and potato salad were all spot on

My first visit to the newly opened Jamaican restaurant. I always order jerk chicken as my first…read moredish anywhere I go. It came with cabbage , rice and peas and plantains. The jerk was fresh, delicious , good kick and very tasty. I will return!!!!

I usually go here in the morning before work. I've only seen 2 staff members mainly here and…read morethey're pretty cool! Unfortunately, today I went in to grab a water and muffin and noticed the women making food behind the counter grabbed a sandwich with her bare hands and wrap it in foil to put into the warmer for customers to get. When I asked her about it she admitted to grabbing the food bare hands and when I told her that was disgusting, her response was "I thought you were being sarcastic.." I told her "I'm serious.. that's people's food and you're the only one here so I know you deal with money as well" she followed up by "maybe you should pay attention and not judge" extremely rude.

At special for $21.20 boneless wings and a fry the wings are great so crunchy it was super fresh…read moreand the fries were killer. They were great. I definitely go back again. Please check this place out for wings. The location we went to was in Bristol.

I've tried this location a few times and the fries always tend to be greasy and way too salty. The…read morecajun corn was good but salty. Their dry rubs on the chicken is absolutely terrible. No other words on that, the sandwich was good. If I were to give another chance, I'd probably only try the wet rubs such as bbq, or get plain chicken since them dry rubs are incredibly overwhelming.

Great staff, food is pretty good. The prices are reasonable but could definitely be better based on…read morehow many other options there are in Waterbury. It's Brass Mill Center Food court, so the sitting area isn't the greatest but it's always clean.