The staff was rude and seemed annoyed when I had tried to order a drink, that was advertised outside on a sign, they seemed confused on what I was asking for. We then pulled up to the window and showed them a picture of the drink hoping it was just a miscommunication when someone in the back called over saying they don't have anything on the Taco Bell app despite it being a combined store. Good thing the food wasn't terrible. read more

This is the closest fast food place to my kid's school, and I don't know why I keep coming back, but I think I'm done. Here right now and waiting for over 20 minutes for food for like the millionth time. This place is like insanely bad. read more

I ordered 12 PC family bucket with 2 sides of mash potatoes and 1 corn, I added fries, side of corn, and some sauces. When I got home the sides with the meal were messed up, they gave me 1 side mash potatoes and sides of Mac n cheese, missing the biscuits. I tried to call and straight to voicemail that says their voicemail is full. Food tasted awful. read more

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my wedges was so hard I couldn't bit them everything in my box was burnt and they just threw my food in there all together

@1130am sat in drive thru for ten minutes. Pulled forward no one at window. Came inside. Stood in line for a minute. Lady comes out from back with bags of food and drinks and says to everyone standing in line. We are not open! Two customers eating inside. read more

KFC - Fast Food Near Me - Taylor Mill, Kentucky

Horrible service and rude staffs. Gave my food to someone else by their mistake but insisted they did nothing wrong.

This KFC should be shut down because of the absolutely horrible service. I waited 30 minutes just to get one small coleslaw and then had to wait another 30 minutes after that to finally get it. The staff is rude, painfully slow, and clearly has no idea what they're doing. If you value your time, patience, or basic respect as a customer, avoid this place at all costs. They need to shut this location down immediately--it's a disgrace read more

Tried ordering food 2 hours before close just for them to tell the door dasher they are closed and canceled my ordered last minute. This location is always a problem. Us 42 is the way to go. read more

Training needed. They need to realize that people go inside to order. Too much attention (5 or more employees) running the drive thru. There were three different parties waiting to order or pickup inside. Good news, the food was good. read more

Rude service. Pulled through drive thru and was greeted and told to order when ready. We ordered but no one answered. Lights at drive thru were on. We pulled to window and told were closed then they walked away and ignored. Finally manager came over and said drive thru is automated. The attitude was severely poor. Avoid if possible. Would have given 0 stars but unable. read more

If I could give this 0 stars, I would. My food order was not only wrong but half of it was missing! Someone took bites out of my fries. I assume they ate the biscuit too considering the chicken that I didn't even order had a bite taken out of it. The chicken looks so unappetizing that I gagged when I saw it. The box itself was pube infested and dented like someone threw it on the ground. I don't expect much from fast food places but this is unacceptable. read more

KFC - Fast Food Near Me - Taylor Mill, Kentucky

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Would give zero if possible. Disgusted to say we went through the drive through and received quick deep fried popcorn chicken in my daughters kids meal and my famous bowl that both were soft, cold, and raw in the middle. Thank GOD I bit into my daughters chicken to give her smaller pieces so I didn't give her raw chicken!!! Went in for this to be made right and was again surprised to have had 2 interactions with employees (the second being the manager) that made me feel as if this wasn't the first time this has happened. Either that or they just don't care. I hope nobody else last night (or ever) has received and eaten raw chicken from this KFC. read more

Went there for 3 nacho crunch tacos last night. The doors on the side of the building said that their lobby should be open until 9:30, however it was locked with people in it at a little after 7. On top of that, none of their lot lights were on as well as the drive through canopy lights, almost as if they wanted the customers to think they were closed. I waited in a nearly 12 car drive thru line over 30 minutes to get 3 tacos. Absolutely ridiculous. Couldn't see a manager inside anywhere and all the workers acted like they didn't want to be there. Despite all this my food was correctly made but I will not be returning read more

KFC - Dark store - Fast Food Near Me - Taylor Mill, Kentucky

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This is one of the worst restaurants in the area, I would rather not have it at all than with the way it is ran. They literally never have chicken! Your restaurant is called Kentucky Fried Chicken and every time I've ordered chicken they say their out. Even when they don't close for another 1 to 2 hours, you have chicken your just to lazy to make it. It's terrible business and I will drive further to avoid this place at all cost! read more

Ordered a three piece box, when I got home opened the box.... surprise... surprise.... How about two thighs and a leg!! Seriously don't they have a better mix pieces than that!!!! And like other reviews, the chicken had been setting under the heat lamps for some time!!! I'm sure this is not what the Colonel set for his restaurants... read more

Their motto is that "They do chicken right" - Well I assume that they do. I usually get Taco Bell from this location though which they do alright with as well. Have eaten here on and off for 7 years and not had any reason to complain. Food has always come out in a reasonable timeframe and the folks have always been satisfactorily pleasant. (With some actually going above and beyond) Only down side at all to this place that I can think to mention is the drive-thru area. It literally exits right at the stop sign to a busy intersection. At certain times of the day you are very much at the mercy of other drivers to allow you to exit the lot. Go at off times though and there's no problems. read more

KFC - Fast Food Near Me - Taylor Mill, Kentucky

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If you are looking for a place to get something quick, skip here. 3cars in the line when I arrived, one pulled off because of the wait. It took 15 minutes to get a 3 piece. If the food was fresh it's almost understandable but fries were old and who knows how long the chicken was sitting. Absolutely terrible location. read more

Ordered food and for some reason I knew when I handed them my card it was wrong I should have checked bag but I was running late come to find out not only was order wrong but food was dry/old. Checkout guy looked like he was lost the entire time. Won't be eating here again and will recommend others to do the same. read more

Screwed again!!! Ordered an 8 pc bucket of chicken and got home there's only 6 pcs in the bucket!!! Common core math I guess

The good thing about this place is that it's a KFC/Taco Bell combined. it's the closest of either location to my house so it's awesome that they're together. I sometimes like to order tacos from Taco Bell with a famous bowl for KFC. It's awesome that I get to do this. That being said the service isn't always great, but when is it with fast food? I definitely like this place better than any other KFC or Taco Bell just because it's the only one I know of around here that's combined, but it's still just fast food so I can't give it any higher than 3 stars. read more

I am a life long Taco Bell patron since 70s. Had to take my tacos back to the counter because they were empty. An embarrassment to the Taco Bell and Yum brand. Don't be so cheap. I will not be back. Running out of Taco Bell options in the northern Kentucky area. read more

Went there at 9 to get food and they already had the closed audio on the drive through. Stated to close at 10. Nice ro drive out of the way for nothing. read more

I have been coming to this KFC for years and they have never had good service. Every time I come here either their machine is broke down so it's a 30 to 45 minute wait or they just literally ran out of chicken so it's another 30 minute wait. I always have to order from the taco bell menu, which I have never paticularly been fond of, so I always have to go elsewhere for any fried chicken, so if you want my advice avoid this place at all costs and if the manager of this store reads this message FIX YOUR DANG FRYERS OR GET NEW ONES read more

I went through the drive through at this location. I was asked to pay the wrong amount and then corrected them. I received what I thought was my order and drove off. Upon closer inspection it clearly wasn't and drove back and walked inside with the wrong order. I show them the order and my receipt. The woman says that they had given my order to someone else and theirs to me and they would remake it. I wait for 10 minutes. The lady goes back and says they should be done soon. Close to another ten minutes go by. She goes back to the kitchen to check again. When she comes back she informs me that when she took the receipt back they threw it away and never started making the order again and asked me to order all over again. Are you serious? I got my money back and left. read more

This is the worst fast food place my wife and I have ever been to. The service is terrible and the people behind the counter are rude and disrespectful. Needless to say we won't be going here ever again. I wish I could get in touch with the owner or store manager Alex just didn't do it for me. read more