When you think of KFC, you think of the aromatic smell of chicken that fills the air as you walk or drive by. Not this place. Instead you'll get a very dirty location with a horrible smell.
While traveling on business, you're limited on options so as an American you would think KFC is just like home and will be good. For starters, the customer service was terrible. The store employee was not knowledgeable and was not polite. Whatever, it's fast food right but at the least I should expect some level of kindness. After all I am spending my money there!
To make things worse, after walking back to my hotel which isn't exactly across the street, I found out that I had received the completely wrong order. If I was missing one thing, that's one thing, but I didn't get anything I ordered at all! I tried to eat what I was given, but the chicken was greasy and disgusting. I was actually looking forward to enjoying a meal that would remind me of home, instead it infuriated me and made me regret ever going there from the start.
KFC, if you're going to have locations in other countries, make sure that they're holding true to the same standards as your stores in your core market. Very disappointed and another reason why I support Popeyes instead of KFC. Safe to say I won't recommend or be back here. read more