We stopped in with a 5 year old and the staff were excellent! They went out of their way to give…read moreher what she wanted. The food was hot and fresh. The restaurant was very clean and the restroom was in good shape. We were treated like family by everyone we talked to. Great job!

This place has really went down hill, got to the point I refuse to go now. My friend a couple weeks…read moreago found him in her fries and was told just ignored and they refused to even give her her money back for the fries... it's utterly disgusting.

Always an issue from wait time to quality of the food. Burritos always leaking out because they…read morehave learned how to wrap them. You pull to the window and even with no cars behind and simple order your asked to pull around front. Why? To not mess up their timer for stats. Try harder and just pay attention to detail.

This place is garbage. I have never had any good experiences there. I went the other night and they…read moregave me cold nacho fries and practically zero cheese sauce. A time before that, I ordered mac and cheese, they made me pull up, and then I waited 10 mins before they came out and told me it would be 15 minutes before the max and cheese was done because they just realized they were out. I almost always get cold nasty food, I won't go back.

stopped in for their biscuit and gravy, after ordering and paying was told they were out said they…read morewould refund my card, but never did

Tried ordering online this morning and the Door Dash driver called and said they was not even open…read morebut, the employees were inside. The driver pulled to the drive thru and the little fat guy wouldn't even get up to explain to the driver what is going on. Driver called and let me stay on the pywhile he tried to find out something. This place seems to be in a downward spiral that will never get any better. Does Hardee's not have a corporate office that can come in and clean house with the lazy management that is trashing this store? You just mention Hardee's in Smithville and everyone talks about how dirty it is or how rude and slow the employees are. It's absolutely pathetic!

Filled me up but wasn't impressed with the food. Friendly wait staff. Could use a remodel. Price…read morewas cheap for the lunch specials. Salsa and chips was nothing like it is in Texas! Wasn't a fan,

My favorite sit-down Mexican restaurant in Smithville. The food is great, and the serving size is…read moreplenty to take home. Servers are always friendly.

Enjoyed everything I got. Pizza, wings, melt, Cinnabon Rolls. All were good. The order was correct…read moreand it was delivered on time. These days you can't they for granted.

Food was done on time hot and ready to be picked up . Pizza was really good and the workers were…read morevery nice !

Long wait to get food,customer service is alright but could do better and get me more…read morepeppermints.Would not recommend very much

The absolute SLOWEST service I've ever experienced. Time and time again I am let down by their…read moreability to fulfill an order.

The food was amazing!Would go back anytime,plus the customer service is astounding love this…read moreplace.Workers should be respected more.Everyone should enjoy the meals Tytianna should get a raise very much!

Food and ice cream burger and fries so good service was so good and so was the server.service was…read moreso good . Ice cream hit the spot

I wouldn't give one star if I could get by with it the arbys in smithville is nothing but a joke…read moreand the customer service is deplorable!!! I just spent over 10 minutes in line that was barely moving just for this EXTREMELY RUDE WOMAN to be rude to my mother who was simply trying to order our food! this lady first cut her off in the middle of ordering and proceeded to tell her to have a nice day while she was in mid sentence of ordering and then her if she was wanting what we had ask for trying to act like she couldn't hear but her repeat was obvious she was hearing just fine so my mother spoke up so she could be heard better and this SUPER RUDE woman told her she didn't have to be yelling at her and when I finally told my mother let's go somewhere else forget this place this lady proceeded to tell me "fuck you bitch" on the drive thru box!!!! this is extremely unprofessional behavior and I have worked in fast food on and off for 20 years!!! This is the SECOND TIME I shave had problems out of this lady being rude to my family and myself and still she remains working there!!!! If something is not done and this lady is not fired I will be seeking other legal options as you are NOT allowed to talk to customers that way!!! Someone needs to do something about smithville Tennessee Arby's before that girl gets what she deserves bc somebody gonna end up jerking her up and today it was almost me! she best thank god and my mama i didnt get out that car and if this establishment was ran the way it should be this would not be happening!!! I EXPECT SOMETHING DONE WITH HER AND ME AND MY VERY LARGE FAMILY WILL NEVER RETURN TO THAT STORE BUNCH OF RUDE LAZY PEOPLE AND ITS RIDICULOUS FOR HER TO REMAIN WITH HER JOB!!!!

The shakes are so good and they have good service. They take no time to make the food. Definitely…read morerecommend the food.

We walked in for breakfast on Sunday and were met with smiles and good mornings. We sat down and…read morewere immediately greeted by a server with menus. She took our drink order and upon her return took our breakfast order. The orders were a tenderloin 2 eggs over easy and biscuits and gravy. I had the Monterey Omelette and biscuits and gravy. We drank coffee. It was awesome experience. The food was delicious and a perfect amount. The restaurant was warm and welcoming. The staff was friendly even being busy. Definitely a relaxed atmosphere that we are looking forward to going back to on a Sunday mornings for breakfast. Definitely looking forward to trying their lunch and dinner menus too.

We go to Patty's on Wednesdays for breakfast. We are always welcomed in to the restaurant. The…read morewaitress are always moving around getting drinks food orders and bring out the food. The breakfast menu is very simple with eggs, different meats, and a bread. They have pancakes and French Toast. The Hash browns are an extra item you can order on the side. The foods are very simple and easy to prepare for us. Getting refills after you receive your food sometimes takes time. It's a nice place to just sit and eat while you talk with a few friends.

The staff is very nice. They are always smiling, and try to assist their customers if able. The…read morebuilding itself is usually quiet or there's a quiet tune playing so it's relaxing. And I love the food. It's the only place in Smithville where I can customize my food to be healthier: not just meat and cheese, haha. It's a good place for vegetarian's and vegans too.

Stopped for a quick bite while on a trip and found the customer service was rather odd. The…read moreemployee threw my food together and kept asking whether I wanted Sriracha on my sub (I didn't) and then charged my girlfriend for the wrong meal. The sub was kinda set up, as if the bread had sat out for awhile, and my cookies were crunchy. Ambiance was fine, it's a Subway, just bad employee interaction.