Well... it certainly looks better since the remodel, but the service still takes a long time. Maybe I got there at a bad time? New employees? It certainly wasn't busy, but who knows? Gonna give them benefit of the doubt... *shrugs*
I was taking care of a friend who had had surgery, and she wanted mashed potatoes and gravy... so off to KFC I go. It's not that far away from my place, and I figured while I was there, I might get some tenders or something. I'm looking at the menu, standing there... no one comes up to the counter, despite people working in the back looking at me. Hmmmm. Okay. Gives me more time to think about my choices. About five minutes later a rather grumpy looking young lady approached and just looked at me. No greeting. Wow... I merely said "Hello! I would like to order a large mashed potatoes and gravy, and a (whatever number) chicken tenders dinner to go, please." She enters it into the register, tells me the outrageous price (jeez, they've gone up!) and hands me a cup for my drink, and disappears back behind the counter... just as ANOTHER customer comes in. This lady looks at me, and I shrug... tell her it might be a minute, that I think the young lady isn't having a good day. And again, another customer is forced to wait. People in the back looking at her... I can hear them saying a girl's name, but yet no one is coming back up front. FINALLY a different girl comes up, apologizes profusely for her wait, and that other girl isn't seen again for the entire time I'm there...
Anyway... I finally get my order and get home. I eat my tenders; well, three and a half of the five... two bites of the biscuit and about four bites of the potatoes and gravy. Not four hours later I have food poisoning. I'm sick for days. Needless to say I'm not going back to KFC. Mainly due to the poor service... but also because I have never been sucky from eating anything ever. This was a first. And a last.
I hope whatever was bugging that young lady has been resolved. I hate to see people miserable like that. However, one cannot let it affect their work. It reflects badly not only on them, but on their place of business...
Y'all make your own judgement regarding this. This was my bad visit. Probably won't happen to you... it was one bad day... there were several unhappy people there... but that doesn't mean ALL days are like this. I usually go back for second chances. But after getting so sick, I am not doing it this time... read more