Well I was craving KFC since I drove all the way down to the south suburbs around Midlothian hazelcrest area. Originally I was trying to see a house that I might buy and live down here but I couldn't even find the house I ended up being hungry and had a craving for KFC. I ran into this particular KFC and my how ghetto it was. In regards to the ambience. I thought it was working class. Service was slow. They also did not have any spoon since I ordered mashed potato and I was eating gravy with a fork. Also hip hop music is not appropriate read more

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I got the honey bbq 3 piece tenders with wedges, a biscuit and a Pepsi. The tenders were delicious. Wedges were piping hot. I enjoyed my meal and I can tell it was made fresh. I've been trying to find a decent KFC since so many franchises have gone downhill, and I think I'll be back here. read more

the workers at this KFC were not nice. chicken was dry. I tried it twice and it was still bad.

The chicken was very dried out and did not taste good at all. Earlier this year they were doing a great job with the chicken, but the last few months it is overcooked and dried out. Different management maybe or they changed something. read more

Ordered online to pick up through the drive-thru today. The food was shoved at me with no word. The attendant walked away. I knocked on the window several times and finally got her attention. She opened the window again without a word and I said I ordered a large drink . She gave me a dorty look. She got the drink and then again shoved it at me without one word. She exhibited rude, disrespectful behavior. I yelled through the again closed drive-through window that I would be giving her a negative yelp review. read more

What a shit show, I ordered a 4pc chicken dinner. After ordering the app said the meal would be ready at 4:22.i walked in to the restaurant was promptly greeted asked if I had ordered I replied yes gave him my name and he said you'll be ready in 5 minutes.... 15-20 minutes later a different worker asked if I had ordered. I said yes it was going to be ready about 15 minutes ago.... That kid asked the guy I had ordered from he told him I hadn't been waiting that long. My food was finally ready at 4:48.... I won't be going back. Also why is it that "fast food" in Chicagoland is never fast? read more

Received everything that I ordered which is rare with fast food. We received confirmation of delivered order... but no order was picked up nor delivered on our ring camera. We called kfc and a woman name Laquita, I believe, made sure to comfort the situation and made sure our food was delivered fresh and delicious. She was very sweet and professional. The chicken was just a little too salty for me. My family loved it. read more

Food is always over cooked. Tried three times. That's what I give each restaurant because everyone can have a bad day. Very bland. read more

Food is hot and the wait time is not long. Customer service is admirable. Lots of great deals and extra savings with the coupon book.

HorI only wish I could give zero stars. Apparently the ignorant staff thinks it's acceptable to not have chicken at Kentucky fried chicken. Why would a customer expect to get chicken there. They stop making fresh food two hours before close. If you go an hour or less before closing you get whatever is left. Hard buns, dry Cole slaw, gravy with a bonus skin on top and whatever chicken is left. read more

Today, I had a bad experience with KFC, at 2pm I purchased a 10pc dark meal with an extra sides. However, when I got home, the chicken was dried out and the biscuits were hard as a rock. I spent $40 for food that was horrible. I picked up the food on my way home. I do not live near the KFC. I have purchase food from there with no problem. Today was not a good day to eat there. read more

Placed an order for Mac n cheese and famous bowl. Drove off. Realized was only given 1 fork. Drove back to window and asked for a fork. She asked: did you purchase food? Showed her the bag. Coworker said he put a fork in bottom of bag and wasn't going to give me one! I explained 2 people were eating. She finally gave me another. What a poorly run KFC. read more

I had a really great experience this morning at this KFC. I had such a taste for a chicken pot pie and they actually have them ready when they opened at 10:30 AM. The manager there is top notch and she knows how to make a customer feel special. Everything was ready and I didn't have to wait for a thing. The food was hot and delicious. read more

What in the hell I always come to this kfc but I came today and freaking meat is hard as hell like as if it's been sitting around forever come on wtf $10 for a meal read more

KFC - Fast Food Near Me - Midlothian, Illinois

Nasty and rude! They don't deserve any stars at all. You pull up to the drive thru to order just to be told that "you're on my timer, can you pull out!" WTH! I'm on your timer, while I'm trying to figure out my food, this is why these business are closing because they get these nasty ass workers. I won't spend my money with these nasty chicks, these restaurants need to hire people who represent their company! This here ain't it! They need to offer more training on how to TALK to customers because I'm not your cousin from the block and without me coming through this line you WONT have a job! read more

Every time I come to this KFC there are ALWAYS out of chicken wings and Pot Pies. If it is after 6:30pm I can forget it there are NOT going to cook anymore. Just TERRIBLE CUSTOMER SERVICE. I have started going to the KFC in Oak Forest. Much better service there. Corporate needs to come out and do a complete make over on the Staff in Midlothian read more

We just left this KFC as we were from out of town (Green Bay, WI) and randomly stopped through this restaurant. The man at the drive through gave us so much attitude that we just drove off without getting our food. If this is how your employees treat their customers then you don't need to be in business. Where we are from everyone is super nice and have amazing customer service. But this is unacceptable and I blame management for not weeding out "trash" workers. Thank God we don't ever have to come through this city again or visit this restaurant again. read more

THAT CHICKEN SANDWICH WAS WELL WORTH THE WAIT!!!!!! AND I PUT THAT ON GOD!!!!! Sure the wait but that's understandable considering how the lord bless this earth with that sandwich. If anyone hates on that sandwich, they are lying. read more

Horrible service upon my pick up. Order was wrong and could not get through on the phone to them to correct it. I've been cheated!

The Midlothian KFC is the worst KFC franchise I have ever visited. The managers are very rude and often times they are out of pot pies and tenders. I have reached out and complained but the store owner doesn't really give a crap. He will just respond on Yelp to save face by saying. "I am so sorry you had a bad experience. I hope you come back and give us a second chance." What kind of response is that? If you notice he never says anything about addressing his staff so the issue doesn't happen again, he simply says I HOPE YOU COME BACK AND GIVE US ANOTHER CHANCE. Heck no I am not giving you another chance. It is apparent that the owner has no respect for his customers so I will just take my business elsewhere. I sure wish Illinois had Bojangles Chicken franchises. Bojangles knows how to treat their customers. Mr. Owner I would give your store a big fat ZERO if I could. read more

Comparing two KFC's. Oak Forest and Midlothian. Had the Colonels Crispy sandwich at both stores. Great "hanging off the bun" sandwich at Oak Forest, skimpy "look under pickle to see meat" sandwich at Midlothian. Funny too, is that I did not get a receipt at Midlothian. AVOID MIDLOTHIAN. read more

Not impressed. Customer service needs a big upgrade!!! I'm sure if their corporate office knew how poorly they treat their customers then I'm sure they would be hiring new staff. Definitely disappointed with this location. read more

The food is good, the staff is nice. But sometimes the wait is to much and I'll sit there waiting for long periods of time.

Honestly I was unable to give em less stars. To get sent to the parking lot every time I go there kinda gets old

This KFC was so rude, I pulled up to the drive thru and the speaker had an automated message that said they were closed. It wasn't because it wasn't even 10 so I asked and said hello and the employee was very disrespectful. They didn't have any famous bowls which was the reason why I went to this location. read more

I love this KFC and would give them 5 stars but quite often when I come in, they have no pot pies. This is a very popular item and one would expect to be able to get a pot pie when you come in at 5:45 pm. Person in line after me also wanted one, and was very disappointed they didn't have any ready. read more

The food was hot but the wait time was a little long. Staff was friendly and offered me a soda. The atmosphere was nice and the restaurant was clean read more

I wouldn't eat here again if the food was free. Had two simple two piece meals, didn't get either one right, called to talk to the manager and she said we must have ordered wrong. Hello, why would I order something I don't want? Very argumentative, wouldn't let me get a word in edge wise. I am not going some where that disrespects you. read more

Terrible service. Found hair in my food. Called to tell them no answer. My sons chicken wasn't even cooked all the way. So disgusted! Will never come back! read more