It's Been a long time since I gone to eat KFC , once a year I choose kfc hoping that the food quality and service has improved, Food meal is pricey but I expect a good customer service, lobby is Always empty,maybe 1 customer at best is there, I order what is convenient and tasty,anyways, I see the festive family meal ( only my son and I),
Meal Comes with a bucket of chicken two lrg.sides and 4 biscuits.
20 minutes pass , Hostess/waiter shouts out order name and doesn't bother to do a quality check, Tray has no utensils, no plate, no 4 biscuits and missing 1 lrg. Side, So I tell the Server, there is items missing from our family meal, He says" are you sure?" the server then serves out two biscuits, I was like what the heck!,, the place was completely emptied, either this person has no care of the family enjoying a meal or this person likes bad company to accommodate others.... Best solution, remove the dead souls and SPRING Up the future of customer service,Quality Check on what's being served out KFC OR GET OUT OF THE MARKET!
P.S. EVERYTHING IS CANNED OR BAGGED,
WHAT DO YOU GOT TO LOSE, JUST GIVE A GOOD SERVICE ! read more