We worked with Lorie she was wonderful. We got all the paper work over in 12 days. It went so…read moresmoothly for a 1st time home buyer we were amazed by it. I would 100% recommend Lorie for anyone

I can not speak highly enough about the team at Foundation Mortgage. The communication and…read moreguidance throughout this stressful process was truly a blessing for our family. Morgan Hardy (our Loan Officer) stayed in communication, worked non-stop, and even talked us off the ledge a few times when we were being a bit inpatient at times. We were able to close on our house in just 4 weeks time and it is such a huge blessing for my family and I. Thank you Morgan and the Team at Foundation Mortgage for helping make this happen. Sincerely, Daniel and Shawnah

very unprofessional. Worked with them for over a month and never get a correct loan estimate…read more Towards the end of the conversation the sales manager became very aggressive and rude. Please avoid this lender at all cost. Don't waste your time

We have to say getting a mortgage and buying a home was not an easy task. Were it not for Lora Lamb…read moreat MIG. We would have given up. She provided beyond exceptional service to my husband and I as our loan officer with multiple potential closings that fell thru. She came to the table with different options of financing to meet our need. She was kind, encouraging, patient, supportive and remained in continuous contact. She shared in our frustrations and helped us have faith. We are beyond happy with our mortgage and the home we finally purchased and grateful that she stuck it out with us every step of they way. If you are looking for a mortgage MIG and Lora Lamb is who you want on your side. Sincerely, Patrick and Lucinda Marthers

Daryl and his whole team and Fountain City Finance were unbelievably good. Fast, efficient, on top…read moreof everything. We asked if they could do a 20 day close and they told us how to make it possible, and made it happen. They went above and beyond. We will be using only them from now on! Thank you so much for everything!!!

I will never use them again there closing costs go up and up even when you think they won't go up…read moreanymore boom when you are halfway thru signing the papers you get then need..yep they went up another 1k, lesson learned.

​I just met a major problem, but not from ORNL. Two women working at ORNL quickly worked with me to…read morestop some potential fraud I saw coming. I needed to immediately close 4 accounts ("Group A"-Savings & Checking, & "Group B"-Savings & Checking). If I didn't, the fraudsters would still have access to those accounts. First, one ORNL employee spoke with me by phone, combined the two "Group A" accounts and quickly cut a cashier's check for me to save all of that money. Then she was able to close those accounts. The other employee removed the money still in the "Group B" accounts and closed those accounts. With the four accounts closed and all money saved, we could calmly walk through setting up whatever new accounts I chose. Their performance in my view and with my background was excellent. (My only real issue after 20+ years with ORNL has been with the online banking I'm constantly using. Sometimes the technical updating can be frustrating).

Save yourself a lot of time and frustration and take your business elsewhere. Your debit and credit…read morecards will be deactivated and transactions declined without reason or recourse. You will grow weary of endless call loops where you never receive an answer or help with the most basic requests. So many have experienced these issues and left this institution. I have ZERO confidence in their ability to handle my personal finances.

As a first time home buyer, I've had a wonderful experience working with Brian and his team, Norma…read moreand Chai. Brian and his team made the home buying process very easy. Everybody worked hard to make the process smooth. He also provided mortgage knowledge via his email marketing tools all the way through the closing. I really enjoyed playing the mortgage 101 games that he sent out. Finally, after the long wait, we were able to get our escrow closed exactly on time. Without his help, we couldn't make it happen. Brian is great, efficient and very professional team in every aspect. All questions were answered thoroughly and in a timely manner. Great service from beginning to the end. Thanks, Brian, Norma and Chai. ^_^

We're return clients for Brian and the Kimball Group. In our first home, Brian's personal touch…read morewith the seller got us the home, we have no doubt, in a *very* competitive market. When we needed to move again into what will (God willing!) be our forever home, Brian's team got us into our dream home in a time frame that surprised the realtors. The entire team is extremely responsive and willing to go over *everything* to ensure you understand and are comfortable with the decisions you're making. I not only would recommend The Kimball Group, I've done so with family already, and have no reservations about doing so again in the future. They're honest, on your side, go above and beyond for their clients, and though I hope to never move again, were we to do so I know exactly who I will call.

I have my mortgage with 21st Mortgage and I have always been pleased with their customer service…read more But, today, Elise Strickland, in the insurance department, exceeded my expectations. She was not only helpful, she was looking out for me and offered guidance clearly on what my next steps should be. "5" stars isn't enough to give Elise. She was super!

Honesty. We were accused of not paying a couple months of payments and threatened with eviction…read more We made arrangements to pay a large amount for payment+interest+late fees+ legal fees. We did 3 days in advance. Still evicted. The run around when we called with the proof they cashed it and then hung up on. A family member had loaned the money to us, with a check that had a tracker on it. The bank had it investigated and my family member got a check back in full, but I still lost my home and now have bad credit. If I could give a negative review I would.

We recently worked with Shannon Ochiltree on an FHA 203K, which is fairly complex loan. She was…read moreexpertly knowledgable, efficient, and incredibly giving of her time. She even made it out to my husband's work for lunch to meet with us since we couldn't find time during business hours to meet with her in Oak Ridge. Sadly, due to family circumstances, we weren't able to commit to moving, so we didn't close using this loan, but when it comes time to refinance or make a home purchase Shannon will be the first person we call.

A friend had recommended a broker with Monarch Mortgage. We got pre-approved for a loan and set…read moreabout looking for a home. We finally found a house, six months later and went in to finish the final paperwork. Keep in mind, the broker had had our paperwork for at least 5 months. Every time I received paperwork from her, the numbers were wrong. The down payment wasn't correct, she thought my partner had a condo (I did - but wasn't on the loan), the amount the seller was going to pay was incorrect, etc. We found out - a few days before we were to close, that there was a glitch in an income tax return due to a rental property. This was something she should have noticed when we first went in and gave her the papers. Totally not satisfied and certainly will not be using her again.

This company is terrible to work with. Because of their unresponsiveness and complete disregard for…read morecostumer service, we almost didn't close on the house we wanted to buy. Their errors ended up costing us thousands of dollars as well as a lot of stress. We didn't even use this company, but needed to sell our condo to close on our new home. Our buyer used Monarch and though she was pre-approved for her loan, it was a nightmare, with delay after delay. Our realtor was never able to talk with anyone on the phone no matter how much he called.

The Loren Riddick Team goes above and beyond . I would not trust any one else to do a smoothless…read moretransaction from start to finish. Very professional and would give 10 stars if I could. Highly recommend to any one sitting on the fence about doing a reverse. The Loren Riddick way is the only way to go.

Loren Riddick is not a good loan officer. He is not reliable, drops the ball constantly. We are…read moreafraid he is going to steal our home. He does not do what he says and then blames the other person for what he did not do. There are many good lenders in the city. There is reason to risk working with Loren Riddick and possible lose your home. Loren Riddick should have NEGATIVE 5 STARTS Loren Riddick CRMP 865-233-4871 NMLS # 182918 Nexa Mortgage NMLS # 1660690 LRiddick@worthingtonmortgage.com https://reversewisdom.com LorenRiddickTeam.com Nexa Mortgage, NMLS # 1660690 5559 S Sossaman Rd Bldg 1 Ste 101 Mesa, AZ 85212

We were so lucky to find Keith to help us with a mortgage. We recently moved from Virginia. I work…read moreon commissions and my husband is self-employed. Most of the lenders we spoke didn't want to take their time to dig into what we can and what we cannot afford. We had to wait a few days even before they return our calls. God sends us the right people in the right time. Keith answered the phone right away, listened what we are looking for, told us that he will find out and called us back within 15 minutes after consulting with underwriters. He was guiding us all the way through the process by providing us the best available programs for first time home buyers and answering all our questions. He was always available via text or the phone. We completely trusted his professional recommendations and suggestions. We felt from the first moment that Keith is sincere to help his clients and represent them all the way. We really appreciate his business and will highly recommend Keith to anyone who is looking to buy or to refinance a house. We will always use his service in the future.

We recently applied for a home mortgage with the help of Keith Edmonds. Throughout the home buying…read moreprocess, Keith consistently provided knowledgeable advice and planning. With the current state of the housing market, we were very happy to have a mortgage advisor who not only was extremely responsive, but could also help to thoroughly plan through various financial scenarios that arose. After our first conversation with Keith, it was clear he truly cared about his clients and wanted to put them in the best overall position possible. I would highly recommend Keith to anyone who needs a mortgage advisor!