I have been living in a building run by Keys Management for going on 3 years. My apt is in an old building, and it pretty much looks its age, but they don't try to hide or oversell what they can offer you in the beginning, like most large complexes in the area. I don't mean to imply that its simply "acceptable" to live here, on the contrary, I love my apartment. Marty is easily the best landlord I've ever had (across multiple cities and different living situations). I'm a graduate student, so on my budget its hard to find good service, but they provide it. I don't know what the 1 star reviewer was expecting, but it often takes days to fix household problems (even if you owned your own house). And for emergencies, they are extremely responsive. I called in the middle of the night once because my power had gone out (just my apt, not the building), and even though Marty was out of town, he took care of it immediately. read more