I do not recommend this bank AT ALL. Rude customer service…read moreand inability to handle the simplest tasks.

Excellent credit union, very personable service and friendly people. I really like…read more Building is nice and clean and comfortable.

They have been rude and condescending to me many times. They have taken what should have been…read moresimple pleasant transactions and escalate the situation until I am losing my patience. The last time everyone including the supervisor heard her speak sarcastically to me and made it look like I was being unreasonable. I asked my friend to come in so she could help me and once she stepped in the whole demeanor changed and there was no problem, and I was treated respectfully as I should have been in the 1st place. This is only the most recent of many unpleasant experiences at this location, and the supervisor on duty is in another branch unavailable to me. I see all these other great reviews it only makes me take their abuse all the more personally.

THIS AUTO FINANCE BANK IS THE WORST WITH DECEPTION AND MANIPULATION! I CANT FIND A SPECIFIC…read moreLOCATION TO REVIEW, SO THE REVIEW WILL BE LEFT AT THIS LOCATION FROM YELP SEARCH. Purchased a vehicle 4/19/24, returned 4/22/24 due to unforeseen circumstances. The dealership UNFUNDED/CANCELED the loan immediately on 4/22/24. I have been contacting TD bank auto finance department since 4/25/24 when I was advised the loan was still active and not canceled by TD bank. Their excuse that day when I called was "our systems just went down 10 minutes ago in a system outage, please call back later". Telling me they can't access the account. I had a busy schedule until this morning 5/1/24 when I called again. Guess what? Same damn excuse "our systems just went down 10 minutes ago in a system outage, please call back later". This is straight bull! They are REFUSING to cancel an UNFUNDED/CANCELED loan the dealership already handled 4/22/24. This company is a huge scam, I would NEVER in my life ever want to deal with them again. I will have to look for legal options next if this isn't resolved asap.

Come here several times not even onece they helped me! Either no one can do wire or they close soon…read morecannot do it! Come on there are 3 people working and no one trained to do wire? What kind of branch is? Worse ever! DO NOT USE THIS BANK!

Just left the bank after a fantastic transaction with Shannen the assistant manager…read more So helpful. Went above & beyond. Very patient. I would highly recommend.

Great local banking option. People not fee driven. The location is convenient. They also have a…read moredrive up atm.

From the owner: Arrha Credit Union is your full-service, not-for-profit financial institution founded on education…read morein 1929 that focuses on caring service with the latest technology, personal and business services. Yes, we even answer the phone with a real person. Located in Springfield and West Springfield, MA and Enfield, CT. Arrha, meaning a pledge in earnest, is one of the oldest words in the English language and reflects our pledge to assist our members in reaching their financial goals by providing superior products and services in a personal manner.

New in town, went here today and was able to get an actual FREE checking account (Yes, like Santa…read moreClaus and the Easter Bunny, they do EXIST!) with no hassle, weird balance minimum requirements, minimum opening deposit, or direct deposit requirements! Oh, and btw, they didn't ask for my first born either~although extracting the vial of blood was a bit catchy! :-) seriously, really nice experience thus far!

My boyfriend and I went here looking to get rates on a house mortgage. We had gone to another…read morecompany to be able to compare. The tellers were all very polite and we have met with Tristan twice to discuss the mortgage. He has been so nice and accommodating and he is the reason we have decided to go with Windsor federal savings for our mortgage. Plus the rates are great which is a bonus! We were so happy with our service that we will be opening up bank accounts and recommending the place to our friends!

From the owner: At Windsor Federal, we put community first. "Neighbors Helping Neighbors" is much more than a…read moretagline for us; it speaks to our culture, and values, as an organization. We're here for you - our customers, neighbors, and communities.

Best credit union around the area. Great service and products. Very friendly and knowledgeable…read morepeople. They offer a good rates on their products.

A while back I deposited $50.00 dollars in WLFCU. I forgot about it and…read moreafter some time I found out they stole the entire amount in monthly " inactivity fees " They stole my $50.00 dollars and closed the account. Peter Luke South Windsor CT.

The staff at this tiny branch of People's Bank had nothing to gain by helping us. We were not…read morecustomers. We were moving away from the area. And yet they put everything aside to track down a crucial form we needed to facilitate the closing on our home.