If I could give them no stars I would. I contacted the venue showing interest in holding an event in November of 2026 (yes more than a year away). I get an email from Dee Holloman at 347pm on Tuesday with the contract and a request for the deposit. Because I did not sign the contract that day (she gave me until 7pm that exact same day to sign and pay the deposit) she pulled the contract. WTF!!!??? What in the f*kin strong armin. I was willing to pay... but damn... I didn't check my email until 2pm the next day (yes..Wednesday) so I didn't see the email. Some of us do work during the day. She seems very desperate. Ma'am this is not how you do business. Your venue is mid and I was ok with that for this event, but I can't do the aggressive and poor customer service. Not when I'm using my hard-earned money. Ms Dee... it's your loss... I will glady give my money to someone who will treat me better than that. Thank you read more

Review of Keya Graves - Wedding on June 7, 2025 I honestly wish I didn't have to write this review, but after the way things went -- and how they were handled (or ignored) after the fact -- people deserve to know what they might be walking into. Keya Graves looks like a good deal on paper. The price is appealing, and they promise a lot of "all-inclusive" perks. But what I learned the hard way is that you really do get what you pay for -- and sometimes, even less. My wedding was on June 7, 2025. From the start of the event, I was more stressed than celebratory. Our cocktail hour started 45 minutes late, and several things I had paid for were completely missing. When I asked, I was told they were short-staffed -- but weddings are booked months in advance. That excuse doesn't cut it. It showed poor planning and an even worse attitude toward responsibility. Dinner was delayed, and I did not receive all the food I paid for. Period. I upgraded to the more expensive dinner option because I wanted to treat my guests. I chose spare ribs, one of the "premium" options on their menu. And wouldn't you know it? They were dried out, overcooked, and basically inedible. The audacity to charge extra for that. Entire menu items I paid for were missing, and there was zero communication or apology. Some of my guests didn't even get to eat because of how late and chaotic the service was. It felt careless and disrespectful. And if you can believe it -- they didn't even set up seats for the wedding party. I had given them clear instructions ahead of time about how many people needed to be seated at the head table. When we arrived at the reception, there was a table -- but no chairs. My mom had to argue with the staff to bring out seating, and I stood there in heels for ten minutes, waiting for them to find me a chair. It was humiliating and unnecessary. I also brought in my own tablecloths -- paid for out of pocket -- and only a few were actually used. The rest? "Lost." Never returned. And no one bothered to try to make it right. The dessert bar was a joke -- stale, store-bought cakes that even the kids wouldn't eat. I paid for a Photo Booth through the venue, and the person running it didn't know how to work the equipment. It was two hours late getting started, and by then, we had missed half the time we paid for. The physical space also needs serious work. The floors are warped and uneven -- not just ugly, but borderline dangerous. And the lighting? Incredibly dim. Even with flash, many of our photos turned out darker than they should have. And as if all that wasn't enough, when the event ran late (because they caused the delays), they still locked the doors right on time -- while we were loading the car -- locking some of my belongings inside. I've followed up repeatedly, and guess what? No response. No apology. No attempt to return my things or take accountability. But here's what really pisses me off: they are obsessed with money and their contract. DEE HALLOMAN will chase you down before payment is even due . But when they break their own contract -- when they don't deliver what you paid for? They go completely silent. You don't get the courtesy of a response, let alone a refund. Weddings are emotional, expensive, once-in-a-lifetime events. You don't get a do-over. And to be treated like this on what should have been the happiest day of my life? It's infuriating and heartbreaking. If you're on a tight budget and want to host a casual party -- maybe this venue works for you. But if you want a wedding day where you're not constantly checking the time, tracking down food, chasing missing items, or begging for a place to sit down, do yourself a favor and look somewhere else. They dropped the ball, they broke promises, and worst of all, they didn't even care. read more

I have had the worst experience with Keya graves venue.... Dee Holloman is the contact person for booking the venue, there is No verbal communication everything is via email, I went to see the venue for my husband 60th Birthday celebration, liked it and decided to lock it in.. since then I have gotten multiple emails about payment that's not due until the month of April , I inquire about using 360 picture machine I say "I want use the machine for the party" I have been getting two and three emails everyday asking me to sign for them to charge my card, keep in mind the event isn't until 8/24/24, i also get an email asking if I want them to charge my card for next payment, "MISS WE'RE NOT IN APRIL YET WHY ARE YOU Contacting ME" I ignore the emails, then I get an email asking for me to share the vendors I'm using, I'm curious to why they need this info. since I'm renting the space and bar out, now all of the sudden they want to contact the people that's helping me setup for insurance. smh they made me so uncomfortable that I cancelled with them. Although I may lose my deposit, for a peace of mind I'll take that. Dee Holloman harasses the customers and her customer service skills sucks! She can take that $353.75 down payment and stick up her you know what! They tell you, you have to put 25% down payment down but once they draw up the contract they have you on a whole payment schedule. smh CRAZY AND WEIRD! Be careful doing business with this Venue! Disappointed Customer read more

All I can say is please do not book this place. The young lady running this establishment has poor business etiquette . I went to a wedding and I can honestly say the experience was horrible . When concerns were brang up to management they did not care. Poor run down and dirty . The food was undercooked . read more

I highly recommend you NEVER use this place. I have never ever seen a place so rude, unprofessional and any other adjective that goes with no business etiquette. I don't even know where to begin. Ahh let's start with the supposed to be contact person who will only answer questions via text and when you ask the question she says "look at the contractural agreement." Followed by the fact that when we get to the place, the door is open, ten minutes before someone greeted us but when we walk in there is a moldy odor. We went and bought febreeze! The floors are old and coming up, the ceiling wallpaper peeling.. here's the kicker we turned on the sink, water is gushing underneath. We had to take out the trash ourselves and proceed to mop the floors. Again I highly recommend to never use this place. read more