I went in looking for a new couch, I had an idea in mind of what I wanted. After looking around…read moreyour beautiful show room I found it. It was a floor model and the last one y'all had. I was given a great deal on the set. My consultant was Danahi. She was very friendly and helpful. She didn't follow us around. She allowed us to take our time and make a decision. I have bought furniture from y'all in the past and have always been pleased with service and purchase!

Vanessa helped me from beginning to end. Initially I had arrived right at closing and she stayed…read morewith me until we had everything ordered. Upon pick up the first pieces, she went through the breakdown for financing and endured my non stop questions happily. Now my new home is on the way to be fully furnished! Would recommend this place.

Originally I had problems with my first living room set. Without going in to the long details, I'll…read moregive a short version. I was sold a set of furniture being told it was thick grain leather and it was not because my dog scratched it and that's when I found out it was paper thin leather. Around 5-6 weeks later, after speaking to the case manager assigned to my case, Cheyenne, she was no help and very rude and quiet frankly , she doesn't back her own colleagues and she flat out refuses to even try to help the customer who was lied to about the first set of furniture. The manager at the Odessa store, stepped in to help me as that is the store I bought my furniture. She was very professional and understanding to her customers. No wonder she is the general manager of the store. She took back the old furniture and showed me the correct set that asked for in the beginning. Fast forward to today, my new furniture arrived and the guys who delivered the furniture, could not have been any nicer !!!

We came into Bob Mills to look at furniture for our new house. We found a beautiful living room set…read moreand host Arielle was so nice and helpful in helping us pick out our pieces! We are so excited about our new furniture!

Top notch people! Top drawer finds!! The owner really cares about her customers. The sales are…read moreamazing!! Loved this store and these people for years!!

This store is the best! I have found so many collectibles for my antique collection. Staff is very…read morefriendly and helpful. I would go everyday if I could! They are now located behind Walgreens on 42nd street.

I went in the store today & it was soo messy & there were buckets everywhere from water leaking…read morefrom the ceiling. The pipes on the ceiling were all rusted. The music they were playing in the store was soo loud.

I went to get ornaments...tons in the store. But no hooks to hang them with! I grabbed some…read morethinking I'd get them elsewhere, along with storage bins to store them for next year. I get to the checkout, there's ONE open. About 15 people waiting! Ridiculous! I will not be back. Bad customer service and employees do not care at all.

conn's lives up to its name ..a "con". i will not recommend…read morethis place to anyone ‼. the furniture is no good and they're warranty coverage does not cover anything in that store as they say. you'll miss a screw here, a screw there, the furniture warps after a couple of months. run for the hills‍... !!!!! And this site won't let me post all the pics. GO FIGURE

After being harassed by the employees to make some commission off us, we went ahead and ordered…read moresome appliances. They were delivered just fine. We wanted to get some carpet but all the sudden we are "too far out" for them to come give us a quote EVEN THO THEY HAVE BEEN TO OUR HOUSE BEFORE... and now after having a washer less than 8 months, it's broke and they aren't wanting to come look at it even tho we have a new warranty. Definitely about to have to take this to court. Ridiculous.

Did not disclose damage to a table. The damage was noticed moments after it was delivered. When we…read morecalled and politely inquired about the damage, their response was that it was sold as is and then hung up on us (Dennis i believe was the person's name). With so many choices in Odessa and Midland I recommend finding an alternative place to buy your furniture.

Avoid the store like the plague! The furniture is over-priced and the staff is not willing to…read moreprovide 110%+ A manager there, Dennis, he will present himself to be the most caring and compassionate sales rep. in the store. Don't believe the deception! 2 Years ago I bought a Eruo-Top mattress from them and have had it replaced two times. Before I "upgraded" I had had a cheapo mattress for 16 years. I have regretted this purchase and worse - I paid 1000.00 dollars when it was said and done (mattress set 800.00, support frame 100.00, and mattress protector cover 100.00). I cant say that my weight is the issue as with my other mattress. it lasted much longer and I weighed much much more in the past. The 3rd replacement mattress has also proved to be defective. They no longer carry the brand and referred me out to the manufacture. The manufacture wants to replace the mattress but McMinn's wont even allow them to ship the mattress there. I was sent out to Midland to Carter's where I was told the replacement would take place. When I arrived at Carter's I was treated like scum and told "They were no longer going to take care of McMinn's issues" in a manner as if I was at fault for whatever it was that caused the bad blood with either McMinn's or the mattress company, Sleep Designs. So now I am stuck with my 3rd defective mattress that I paid an arm and a leg for (not easy on disability) unless I can take the mattress myself to Houston 8hrs 2mins away (as per Google Maps). Its best to deal with a company that will stick through with you as long as possible (at least the 10 yrs guaranteed) than cut you loose when the going gets tough.

Gail's use to be my go to girl but not anymore. I have nice a exchange for her and I wanted to…read moreexchange a washer and dryer for a different set straight across and she seemed all about the money and didn't want to come and take a look. I also had a ice box too oh well her lost.

I needed a base for a frontload washer and dryer set I bought from a guy in Midland, they never…read moredelivered the other base to set them on. The owner kindly gave me a free base! Wow, what an adorable lady! She is a little power house, and you can tell she works hard! She can haul those appliances around like they are nothing. I would highly recommend this place for used appliances. If you buy there, they will fix for free.