1. Key West Mattress

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Odessa, TX

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Key West Mattress

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

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Bob Mills Furniture

Bob Mills Furniture

3.2(20 reviews)
1.9 mi
Walk-ins welcome
Established in 1971

Originally I had problems with my first living room set. Without going in to the long details, I'll…read moregive a short version. I was sold a set of furniture being told it was thick grain leather and it was not because my dog scratched it and that's when I found out it was paper thin leather. Around 5-6 weeks later, after speaking to the case manager assigned to my case, Cheyenne, she was no help and very rude and quiet frankly , she doesn't back her own colleagues and she flat out refuses to even try to help the customer who was lied to about the first set of furniture. The manager at the Odessa store, stepped in to help me as that is the store I bought my furniture. She was very professional and understanding to her customers. No wonder she is the general manager of the store. She took back the old furniture and showed me the correct set that asked for in the beginning. Fast forward to today, my new furniture arrived and the guys who delivered the furniture, could not have been any nicer !!!

Ask for Paul! He is super knowledgeable, friendly, and professional. Paul carefully anticipates &…read moreintercepts obstacles before they happen. Paul confidently shares his thoughts & experiences with his own purchases & makes the most incredible recommendations. Paul goes out of the way to save you money and protect your investment. Bob Mills has an excellent selection of quality and exceptional furnishings -for every budget. Go see Paul McDonald for all of your home furniture needs!

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Mcminn's Furniture

Mcminn's Furniture

1.0(2 reviews)
0.1 mi

Did not disclose damage to a table. The damage was noticed moments after it was delivered. When we…read morecalled and politely inquired about the damage, their response was that it was sold as is and then hung up on us (Dennis i believe was the person's name). With so many choices in Odessa and Midland I recommend finding an alternative place to buy your furniture.

Avoid the store like the plague! The furniture is over-priced and the staff is not willing to…read moreprovide 110%+ A manager there, Dennis, he will present himself to be the most caring and compassionate sales rep. in the store. Don't believe the deception! 2 Years ago I bought a Eruo-Top mattress from them and have had it replaced two times. Before I "upgraded" I had had a cheapo mattress for 16 years. I have regretted this purchase and worse - I paid 1000.00 dollars when it was said and done (mattress set 800.00, support frame 100.00, and mattress protector cover 100.00). I cant say that my weight is the issue as with my other mattress. it lasted much longer and I weighed much much more in the past. The 3rd replacement mattress has also proved to be defective. They no longer carry the brand and referred me out to the manufacture. The manufacture wants to replace the mattress but McMinn's wont even allow them to ship the mattress there. I was sent out to Midland to Carter's where I was told the replacement would take place. When I arrived at Carter's I was treated like scum and told "They were no longer going to take care of McMinn's issues" in a manner as if I was at fault for whatever it was that caused the bad blood with either McMinn's or the mattress company, Sleep Designs. So now I am stuck with my 3rd defective mattress that I paid an arm and a leg for (not easy on disability) unless I can take the mattress myself to Houston 8hrs 2mins away (as per Google Maps). Its best to deal with a company that will stick through with you as long as possible (at least the 10 yrs guaranteed) than cut you loose when the going gets tough.

Key West Mattress - mattresses - Updated October 2026

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