Originally I had problems with my first living room set. Without going in to the long details, I'll…read moregive a short version. I was sold a set of furniture being told it was thick grain leather and it was not because my dog scratched it and that's when I found out it was paper thin leather. Around 5-6 weeks later, after speaking to the case manager assigned to my case, Cheyenne, she was no help and very rude and quiet frankly , she doesn't back her own colleagues and she flat out refuses to even try to help the customer who was lied to about the first set of furniture. The manager at the Odessa store, stepped in to help me as that is the store I bought my furniture. She was very professional and understanding to her customers. No wonder she is the general manager of the store. She took back the old furniture and showed me the correct set that asked for in the beginning. Fast forward to today, my new furniture arrived and the guys who delivered the furniture, could not have been any nicer !!!

Ask for Paul! He is super knowledgeable, friendly, and professional. Paul carefully anticipates &…read moreintercepts obstacles before they happen. Paul confidently shares his thoughts & experiences with his own purchases & makes the most incredible recommendations. Paul goes out of the way to save you money and protect your investment. Bob Mills has an excellent selection of quality and exceptional furnishings -for every budget. Go see Paul McDonald for all of your home furniture needs!

Just moved to Midland and it's like starting again. First of all, I will have to say I was…read moreincredibly impressed with the selection. Tons of nice furniture!! There are no pushy sales people breathing down your neck. The selections are amazing. My wife always seems to find the best deals and the store was full of them. Jennifer, one of the owners just happened to be our sales associate. She is very good at what she does! Knowledgeable, and quick to share important information about the products. When the furniture was delivered we were stunned by the professionalism the movers showed. They were incredibly polite and were able to set up everything exactly the way we needed everything to go. So kudos out to Jennifer, Rodney and Kyle for their amazing hard work ethic. I recommend this store highly!!!

We had to buy a bed ASAP when we moved here in January and no place in town had mattresses in…read morestock. This store was well stocked and we ended up buying a mattress and frame as well as a chair. Our sales rep gave us sheets and a mattress protector. The owner hires young adults recovering from serious addiction, giving them a second chance in life. I loved hearing their personal stories and the pride they have in their jobs and new lives showed. Great business to support.

I've driven by this store several times and finally went inside last week. Wow! I can't believe how…read moremuch is here, and in Crane! I have been looking for a cute chair for our living room for a week in four other stores and finally found what I was looking for here. Thanks, Stone's!!

I just wanted to share how happy we are with our new living room furniture from Rooms To Go!…read moreEverything looks absolutely beautiful in our home--better than we even imagined. A huge thank you to Stephany for her outstanding help, patience, and knowledge throughout the whole process. She took the time to answer all our questions and made sure we were completely comfortable with our choices. It's rare to find someone who genuinely cares about the customer experience the way she does. Because of Stephany's professionalism and kindness, we'll definitely be coming back soon to purchase more furniture. Thank you again for making this such a great experience!

COURTNEY is going to be your go-to when you show up to RoomsToGo…read more 1. She's super knowledgeable about everything 2. There's not a bone of attitude in that girls body. She's always SO helpful, kind and willing to explain anything you might have questions on 3. She made sure she showed us MULTIPLE options in our budget We've had our couch for about a year now & we're excited to go see her for some new pieces soon! Thank you for your help in store when we had no idea what we even wanted!!!

I came in today with my boyfriend to get a mattress for a big move out to Arizona. I was really…read moreimpressed with the prices and selection at this store. Melissa walked us through the entire process and was always very mindful of our budget. We really appreciated how hard she worked to make sure we were happy with our purchase. After we decided on a bed Melissa was able to coordinate a delivery in Arizona on the same day we would be driving out! This saved us a ton of time and stress! Overall, we had a great experience here!

POOREST excuse for customer service. I went in to purchase a Purple pillow and had my credit card…read morein hand when a lady walked in after me and said she wanted three of the same pillows. Joe S.. the manager, sold his remaining three to her and left me standing there with my card in my hand. The worst part is he had just finished telling me the pillows were on back order and were out of stock before the other woman walked in. He lied to my face. What Joe doesn't know is that when he rang me up I was going to pay $7000.00 cash for a mattress and base in addition to my pillow. He works on commission. BIG MISTAKE!

Beware the bait and switch. I was shown several beds and I wanted the queen size beautyrest zero…read moregravity bed with the remote setting. I was told it would be $ 1050.00 dollars. Plus the 3 year warranty and the life insurance they make you buy. If your buying on credit. However I got a serta motion essential bed . It's goes for about 750 to 900 online so they baited me with the beautyrest zero gravity base and sent me a cheaper serta version. This is at the store in Odessa Texas. I've heard of this happening to others as well so it must be a tactic I wonder if their corporate people know they are stealing from people. I called them the dude lied in my face and told me the bed I wanted would be 1700.00 dollars now. I need this bed for medical reasons. Really sucks you can't trust a furniture salesman to be honest.

conn's lives up to its name ..a "con". i will not recommend…read morethis place to anyone ‼. the furniture is no good and they're warranty coverage does not cover anything in that store as they say. you'll miss a screw here, a screw there, the furniture warps after a couple of months. run for the hills‍... !!!!! And this site won't let me post all the pics. GO FIGURE

Purchased three pieces from this location. A fully loaded leather recliner (heat, massage, power…read morerecliner, separate power head rest to adjust as needed.). Today we received our sofa and love seat. It is beautiful and so comfortable. Delivery guys were on time, arriving during allotted window and calling when 30 minutes out. They laid down blankets to wife their feet as it was damp from the rain. Moved furniture around as needed, very polite and were sure to ask if they needed to make any adjustments and wanted to be sure I was happy with the placement of pieces. Will definitely return for more purchases in the future.

The only place I go for furniture! Nobody beats Bob!…read more affordable, beautiful items. The manager there is awesome! Salesman Micheal was a cool dude. And they don't push sales, they let you browse and make your decision help you make the best choice that fits your needs.,affordable and payment Options are fast and easy to get approved. They have the most beautiful furniture. I've been a customer there for at least the past 10 years!! Will continue to shop at Bob Mills!

Very pleased with service and product. Salespeople were helpful but not pushy and worked to ensure…read morewe had great value for our money.

Salesman was terrific and really new the products he was selling. Will definitely get my next…read moremattress purchase At Mattress Firm!! If your looking to buy a new mattress make sure you check out Mattress Firm first!!