This review is for the cafeteria section only. 1-Plenty of parking space. 2- The employees are nice and take your order quickly. 3- I had basic scrambled eggs, bacon and hash brown. The bacon that was given to me should not have been in the tray to be sold. Hard and somewhat a residue of what should be bacon. The hashbrown soggy and tasteless. I will come back and do a second review see if they improve. 4- Simple cafeteria style ambiance and menu, seating can be crowded at lunch time. read more

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The food service was generous and the receipt let me in on a sweepstakes for which I never found the location for the $100 monthly gift card drawing. The food was so good I had to complement the chefs on the pulled pork,aka pernil. read more

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Extremely unreliable for catering or advance orders. We placed a food order a full day in advance, only to find out that the order had been canceled because we supposedly did not pay ahead of time. The problem? No one ever told us prepayment was required. No phone call, no message, no attempt to collect payment, and no communication whatsoever before simply canceling the order. When we arrived expecting an order that should have been ready, the staff seemed confused about what happened and somehow treated us as though we had done something wrong. We followed the instructions we were given. If payment was required in advance, it was Key Food's responsibility to communicate that when the order was placed. Because of their mistake, we are now behind schedule and scrambling to make other arrangements for food that was ordered specifically in advance to avoid this exact situation. The only response we received was essentially, "Sorry." An apology doesn't fix the fact that you canceled a customer's advance order without contacting them and left them hanging the day they needed it. If you're ordering food for an event, party, or anything time-sensitive, I would not rely on this location. Communication and basic follow-through are part of the job. This was completely unprofessional and incredibly frustrating. :( read more

I used to love shopping at Key Food because of the variety of products available for the Latin community. Unfortunately, over the past year, I have brought home stale or moldy bread on several occasions. I've tried inspecting it before purchasing, but the bread does not have an expiration or "best by" date, and the mold isn't always visible through the packaging. The first time this happened, I returned the bread and spoke with one of the managers. She showed no concern and simply told me to grab another one. On another occasion, I called and asked to speak with a manager. I was placed on hold, but no one ever came to the phone. I understand that an issue can happen once, but this has happened repeatedly. Moldy bread is a food-safety concern, and I'm disappointed by both the recurring problem and the lack of concern shown when I tried to report it. read more

I have been going to this Key Food for years even when it was a Bravo before 2019. Soon after it rebranded but I believe that it kept the same ownership with the main focus still being Hispanic Specialty Foods. Yesterday I went in and I'm always reminded of the kind courteous service that I consistently receive when I'm there. From asking for the simplest of things the employees are always so kind and considerate showing care to towards the customer. I picked up a few fresh fruits and vegetables that had tasted better than some other local groceries. This isn't new but the reminder had me writing this review thinking how much I appreciate this Key Food. Then I went to the line where they have fresh cooked foods and the aroma is so wonderful. I've bought this food before too and yes it's always delicious, fresh and tasty better than home cooked but homestyle if you know what to do! I picked up a few Venezuelan Beef empanadas, some Carne Guissada or Beef Stew! I went and looked and had seen some chicken baked and seasoned so perfectly, boy was I right! When I can home the flavors were so good and the chicken tender beyond belief I'm sorry that I didn't get a few pieces more! Show some love and stop in this store is a great place to find fresh meat, seafood, the butcher is fabulous! There are seasonings galore and such a variety of things to choose from along with fresh cooked foods of course! Department's: 1)Fresh produce 2)Meat The supermarket offers on-site butcher services for specialty cuts. 3)Deli This section offers hot food cooked fresh daily. 4)Hispanic foods The store carries a wide selection of ingredients for Hispanic foods. 5)Bakery Weekly specials : Meat and Produce *** There is an area where you can sit and eat *** Address: 1929 Southwest College Rd. Ocala, FL 34471 Phone: (352) 789-6240 Hours: Tuesday 7AM-9PM Wednesday 7AM-9PM Thursday 7AM-9PM Friday 7AM-9PM Saturday 7AM-9PM Sunday 7AM-9PM Monday 7AM-9PM read more

I had a list of stuff to get before Christmas so we had food in our hotel. My spouse didn't want to Go to Walmart, so he dropped me off here. I didn't know anything about this grocery store, but was pleasantly surprised. Although I couldn't find everything on my list, ai found some cool stuff to try. It was very busy (of course, it was Xmas Eve), but everyone was respectful and friendly. I would absolutely come back. There was a lot of stuff I would love to try! read more

key food Supermarkets - Grocery Near Me - Ocala, Florida

Takeout Food is delicious Friendly Place is awesome and comfortable Every time I think of something Puerto Ricany to make I know I can find it here read more

Always a great place to get food. They're hot bar is very good. They just keep running out of black beans.

They have everything a Caribbean girl would want!! lol Water crackers Rhombuton (spelled incorrectly) Guava Pink pineapples Milo Horlicks LASCO POWDER??!!!! lol Oh my oh my oh my If you want a lil taste of culture go to this supermarket read more

I don't know much about Key Foods, how big a chain they are (but know they do have other locations than just here in Ocala) but a friend suggested we go here because he said they have a great selection of Latin/Caribbean groceries. He wasn't wrong, The store is pretty large and has items from Latin America with an emphasis on the Caribbean--also has Jamaican and United States items. The produce selection is very good and leans towards Caribbean items you won't easily find at Publix or most grocery stores. Meat selection includes a lot of Latin sausages but fresh cuts of meat to me were not quite on par with Publix's level of quality and I didn't buy any. For dry goods, you kind of have to know they're grouped by type but also by nationality. So in example, you have a selection of spices from United States manufacturers but then separate section in another whole aisle of Goya and Badia spices since these tend to appeal to Latin customers (though also made in the USA I think). Then you have a Jamaican aisle and that's where you'll find Jamaican spices including many varieties of Jamaican curry powder and oxtail stew seasoning. You can't walk up to the first spices you see and go "oh, they don't have any Jamaican curry, pity" because it's just somewhere else. And it's best to walk down every single aisle on your first visit and see what you can see. A few other things to know: --They have a hot bar with a lot of delicious Latin food to go. --They also have fresh Cuban bread and a selection of Latin pastries inclusive of a great assortment of empanadas--Columbian, Puerto Rican, even Argentine empanadas. Technically, this is not a bakery with empanadas but an empanaderia with some pastries, too. --Yes, they do play contemporary Christian music. In English. At first I was like, "is this what I think it is?" then I heard Susan Ashton and that confirmed it. Personally, I don't mind but it would seem more logical to have music in Spanish here. --The music aside, it's very helpful if you do know Spanish. And be specific about which empanadas you want. Do not put the workers of the empanaderia under undue stress by being unclear in your order. read more

The food is always fresh. Service is kind and respectful. Ambiance feels nice. Best place to shop. Cristina " Tina" Rodriguez Husband: Mario Rodriguez Ocala, FL read more

I decided to give them another chance. They actually had guanabana this time! Upon looking to pick one, they were all hard whether brown skin or green. I picked one like I've bought in Palm Coast at an Asian market since 2020, mostly green with brown spikes turning softer. I asked am employee why some are so dark brown and still hard. They didn't know. I should have taken that as a sign. When I took my guanabana home and cut it open 2 days later when it was the right firmness, it was all streaked with brown inside. I scooped out the first half and it had horrible taste so I tossed it. I called and told them I would not be in for a few weeks, can I just take photos and bring with my receipt like Publix and Walmart does. I was told to bring what I had left. So I put the 1/2 in a clear container and brought it in today. The customer service rep called someone else to the register. She started speaking to me disrespectfully and implied I didn't know what a good guanabana is. She also accused me of buying it at Publix. I told her Publix doesn't sell these. And I have my receipt. Then she said she would weigh it and only refund the 1/2. I told her that the person I spoke to told me to bring what I have and I could get a refund. I had been nice up till now. She still insisted I can only get 1/2 refunded. It cost $17 so I told her don't give me any cr@p. Just give me my refund like I was promised on the phone. She said she would do it this time but next time I need to bring the whole thing back. I told her thank you and I definitely will now that I know the policy. She started speaking to the other employee in a foreign language so I know she was saying cr@p about me. The person who gave me my refund got nasty with me after I said thank you. I wasn't done with my sentence and she bished me with her words so I would leave. They get no more chances from me! Narcissistic foreigners trying to change our country! https://www.youtube.com/watch?v=QbztEHmd1lM read more

It's the only place up here where I can get Columbian empanadas and it's not an arm and a leg. Their hot bar is awesome too. I wish there were more Latin places up here, I am from South FL, and you can not get good food worth eating in this area. read more

Food is great. Staff is friendly. The grocery items can be a bit pricey. Over all though good place to shop

Very interesting ethnic food stores. 95% Hispanic shoppers with foods I've never seen before. There prices are very good. Today I bought my first plantain & the most perfect eggplant I've ever see for only .99# They also have a full hot bar serving ethnic foods & pastries. Check it out. Last year the store was called Bravo. About a mile down on 200 from 27th Avenue Rd. Happy Shopping! read more

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Terrible customer service. You must watch them like a hawk at the register or they will attempt to rob you blind! Also, the staff speak in Spanish and assume the customers can't understand them. Yes, we know what you're saying, and we're not amused. It's a wonder they're able to stay in business. I visited with a family member and I shall not be returning. read more

Yes I am one of them crazy people who will drive from Gainesville to Ocala just to visit Key Food. They are clean, they have good hours, and a good variety of meats, fruits, and vegetables. The ambience is clean. They do play Christian music, so I guess if that's offensive to you; it might not be the place for you, but all around they are great. Uhh and they have a great selection of meals in their bar. read more

First visit and it was pretty good. The hot food was great. It's cafeteria style. I got the stew with meat and the yellow rice. Both were good. They have a huge meat and vegetables areas with stuff you can't get in American markets. It was very busy that day. I will def be going back. read more

One of the most amazing places I've found in Ocala so far! The supermarket itself is clean and shiny and very well organized. It has a wide selection of meats and veggies and ingredients for Hispanic foods that i didn't know the names of, the deli and hot food section were excellent as well. The ladies were patient with my inquiries and did not rush me along. The portions were huge for the 6.99 price tag. I really enjoyed the papas renellas that were only 1.50 each that are potato balls filled with beef and fried. The churro was excellent as well. I hope to come back and try more things from the bakery. read more

key food Supermarkets - Take out - Grocery Near Me - Ocala, Florida

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Delicious produce. Great variety of Latin American product. The food is delicious and the plates are huge.

I like the store, and have gone there a few times for breakfast, very early. Not early enough! There's a big crowd in the morning and everything sells out FAST. AND YET there's very good coffee for the price, a lot of nice pastries and bread, and a little cafe area to sit. So I haven't actually GOT the Breakfast so far, but still did pretty well, and you can get some Latin groceries. It reminds me of Presidente Markets in Miami, without the intense traffic and crowding. Not quite as cheap! It's a nice outing once a month or so. read more

Groceries are fresh and excellent and the prices are right! Just watch that the prices ring up correctly. The cashier had to call the manager about four times for price adjustments. He was very pleasant and took care of business very professionally. Love the grocery part of the store. Hot food/deli section not so much. Staff rude and ignore you like you're nothing to them. Hot food overpriced. The worst was I ordered two alcapurrias and two pastelillos de carne For my road trip home and the alcapurrias were so HARD I almost broke a tooth--no joke. They must have been real old. The pastelillo meat tasted like dog food and even my mom's chihuahua wouldn't eat it and she eats everything. A total waste of money on overpriced horrible food. Didn't go back cuz it's a two hour drive from where I live. When it was BRAVO there was nothing bad to be said about the hot food. It was always excellent and not overpriced. I live in Dunedin but travel there regularly to visit my in-laws so I know what I speak of. read more

I have only been in here twice, but that number will be on the increase! It was crowded today! Guess I will venture out next time on a weekday, but not at meal time. The deli in the front had long lines fir the hot bar and bakery. The fresh produce was amazing. Bought baby Bock Chou for $1.99 lb, lemons I think were 5 for $1, bought some of the most beautiful boneless pork tips for ?? about 6 for $3.99 . I intend to get adventurous and try more and more authentic Mexican foods and this place will definitely be an inspiration read more

Tried to order food from their hot food service and the ladies barely spoke English. They gave one of our plates away to the people in front of us. No organization, almost gave our second plate to people behind us. When I asked what was in one of their items they just kept saying the name of it, because I don't think they understood what I was saying. We ended up walking out and going somewhere else to eat. Won't go back and order food from their hot food area. read more

key food Supermarkets - A aggravated character. - Grocery Near Me - Ocala, Florida

Since changing from Bravo to Key, this market has had a rebirth! The produce section is fresh and bountiful, the prices are right, and the prepared food counter (deli, hot meals, and pastries.... excellent!). They have fresh breads, croquettas, chicharron, lechon asado, and all your latin favorites. It's nice to know you can get a savory, hearty meal and won't break the bank. They even have a seating area to enjoy your meal. Muy Bien! read more

Tried to purchase Crab and in the fish department it was priced at $4.99 lb and the fish department employee gave us 4 boxes since we wanted 4 pounds And each box is 1 lb. We went to the register and the crab rang up $5.99 the manager was very rude and did not honor the price clearly listed in the case. Very unprofessional. read more

Always have the best produce and meats at a fair price. Deli is amazing and so are the pastries.

CLEANEST bathroom Anywhere!! Most Appreciated!! Easy shopping with helpful and patient staff !! Keep up the good work!! Thank You!! read more

Bought 3 1/2 pounds of the red delicious apples, every one was rotten once cut open. Be very careful!

BRAVO FOR BRAVO! Wow, it's about time we got a great "ethnic grocery" and Bravo covers just about anything you'll want from the Caribbean or Central and South America. We love picking up some of our Jamaican and Cuba favorites at very reasonable prices. They have a great selection of unique foods I have not been able to find in decent supply for the 2 years we have been back in Florida. read more

This was such an awesome surprise. We had received the flyers in the mail and not noticing many differences in the sales from any other store there wasn't anything that stood out and made us was to do the 20 minute trip past our local grocery stores to come here...Until! We came in passing through the area and boy were we glad we did!! This is "The Latin Grocery Store of Stores". It is so clean inside the staff in very friendly and every one of them are Bilingual. They have foods from all over the place. From Puerto Rico to El Salvador to Jamacian. Definitely recommend coming in and seeing what they are about we WILL and have already made multiple trips to the Ocala Bravo!!! read more

key food Supermarkets - Grocery Near Me - Ocala, Florida

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WOW ! In a town that was lacking in Hispanic flair, Bravo Supermarket has bumped it up a big notch. Found this location by accident driving up 200. Had been getting their circulars in the mail but never knew WHERE they were. They have quite a variety of all types of ethnic foods.. Central American, South American, Jamaican.. you name it ! You can find many traditional dishes here. They have a great deli and lunch special. The oxtail and pig feet were totally amazing ! They also have a small area to eat lunch in store. Bravo is super clean, open BILINGUAL store. They have some good specials on meat / produce from time to time. The many varieties of flavored Aloe Water are awesome a must try ! read more

Awesome I love this store they have any and everything we Latins need. Thank you so very much. The cooked food is even better... Chef gets 10 stars for savory and delicious food... Mmmmmm read more

What a gem of a Latina supermarket! Nearly a dozen aloe, coconut milk, bean, rice and Caribbean bread choices! Prices were lower than other markets and the fresh veggie / produce section was huge and included a few asian veggies also. In the cooked food section, we tried the goat stew and it was delicious! read more

All the Caribbean/Latin food ítems you need. It's so hard to find PR stuff North of Orlando! Bravo is the place to go!

The food at the market was plentiful and fresh. Being a Puerto Rican I have found products that I have not been able to buy in any other market. As for the food that they sell already cooked I felt like I was eating at my moms house. It was really great tasting food. read more

Food is ok but when they changed name they changed prices and fired half the employees and hired some new rude people smh oh well they list my business rather pay a little more for quality food and people read more

I shop at Bravo because they carry wide selection of vegetable and fruits, but Disappoint about their meat, I bought a fresh whole ham they inject red ( pink ) Food color inks in the pig make it look fresh I squeeze a lot of inks out of the Pork it looks terrible , they should have sign and tell the consumer that meat Is color enhanced, not a natural flash ( blood ) color. read more

The deli is absolutely delicious!!! I finally found some authentic Spanish food in Ocala! They have delicious spanish rice, and the empanadas are to die for. They give you a ton of food for a lunch time meal (one meal can feed two people) and it's not expensive, but be prepared for the long line. It moves quickly and is definitely worth it though! read more

As a Puerto Rican living in Valdosta Georgia I am so glad that I had found a grocery store that has all the products, vegetables, fruits, and many other products I cannot get in Valdosta. The cook food ALL taste great. I only wish that since Valdosta is growing into a Puerto Rican, Cuban and Dominican community little by little I wish there was a Bravo Supermarket in Valdosta. I normally have to drive 2 hours just to get to the Bravo in Ocala but its worth it. I have always shopped at Bravo Supermarkets since living in the Bronx (used the shop on the one on Grand Concourse). Please WE need a Bravo in Valdosta. Best Supermarket ever! read more