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    Keweenaw Title Agency

    3.0 (2 reviews)
    Closed 8:30 am - 4:30 pm

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    8 months ago

    They are always professional and friendly. Justice is a pleasure to work with. Great service.

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    5 years ago

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    Luke R.

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    Re/Max Douglass Real Estate - Shelden Avenue entrance.

    Re/Max Douglass Real Estate

    (1 review)

    This review is for Karen Lahti (License #366208). I'll preface this with the fact that I rarely…read morepost reviews of any kind. This will be the second review I have ever given, and I do so out of the desire to provide real feedback that may help others. I had an unacceptable experience attempting to view a property with Karen. After reaching out via a Zillow listing, I was quickly contacted and set up an appointment to view a listing the next day at 1:00 PM. We spoke over the phone to set up a viewing time, and we negotiated what times were possible due to their availability and my work schedule. I reached out via text prior to leaving at ~12:30 PM to make the appointment to let them know that I was leaving. When I arrived, 10 minutes early, no one was at the property. After waiting 5 minutes I texted her at 12:55 PM letting them know I had arrived and was parked in the driveway. After no response, I waited a further 10 minutes and called them at ~1:11 PM, to which they finally picked up and gave a garbled response that they didn't know why someone wasn't there and would find out. She also asked that I wait an additional 30 minutes to see if she could find someone to show up, to which I responded no and that I would be leaving. On the way home, they called me and left a voicemail indicating that "uh looks like the confirmation to you didn't receive, uh, wasn't received in a timely manner, so the communication wasn't, uh, complete there." I gave her a call back, communicating my annoyance that no one was there at an appointment, and that it was deeply unprofessional that despite the fact that I had reached out before leaving and even while I was waiting at the property, I had gotten no response. She kept talking over me while I was informing her of my work schedule and the importance of keeping to a time table that we both had agreed upon. When she finally seemed to understand my annoyance at having to set aside work time, for which I bill at an hourly rate, does have an impact and that I am annoyed that they were unable to either communicate that someone would be late or even simply respond to my messages that I was leaving, she then snidely suggested that I work with another real estate agent. Even outside of the disappointing and unprofessional exchange with them, such an experience doesn't bode well for the actual process of purchasing a property with them. If this is how they acted and treated me when when trying to set up and keep an appointment, why would I trust them to complete procedural steps in a timely and communicative way when making an offer on a property?

    From the owner: Dream With Your Eyes Wide Open…read more #1 in Residential Sales in the Keweenaw, Houghton, Baraga, Ontonagon Counties.

    Keweenaw Title Agency - realestatesvcs - Updated May 2026

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